# Compare Brand24 vs Thryv 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brand24 and Thryv based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149054-156926/Brand24-vs-Thryv

---

# Brand24 vs Thryv Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Brand24Thryv2/4 selected

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

[## Brand24](https://www.capterra.com/p/149054/Brand24/)[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [254 reviews](#user-reviews)

Positive

243

Neutral

9

Negative

2

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$244.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [515 reviews](#user-reviews)

Positive

417

Neutral

29

Negative

69

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## Summary

* * *

Key features rated by users

Features selected based on 2,137 reviews from reputation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Negative Feedback Management

NA

Review Request

NA

Review Monitoring

4.4

Response Management

4.4

Reporting/Analytics

4.4

82%Fit

Not enough reviews

Feature ratings

Negative Feedback Management

5.0

Review Request

5.0

Review Monitoring

4.8

Response Management

4.5

Reporting/Analytics

3.9

User satisfaction

User satisfaction

4.7

User reviews[254](https://www.capterra.com/p/149054/Brand24/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.8

User satisfaction

4.2

User reviews[515](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$244Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Companies of all sizes who want to stay informed about their campaigns, activities, and customer interactions.
 Marketing Managers | Community Specialists | Social Media Managers | PR Specialists.

Best for

Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform.

## User reviews

Pros & cons

Kuba D.

Head of Brand and Marketing

> "Brand24 allows us to catch authentic stories from daily workshops and meetings, which we call "Moments of Power.""

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___7119213)

MP

Marta P.

Senior Advisor

> "the load on the computer (the need to use very large amounts of memory) and, most recently, - AI summaries, which have become very quantitative and..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___7031520)

Katarzyna B.

Marketing Manager

> "The platform is intuitive, fast, and delivers valuable insights that help monitor brand reputation, track campaigns, and respond to mentions in real..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6852709)

JB

Jennifer B.

Senior Social Media Manager, Community

> "Brand24’s filters can let irrelevant or incorrect content through, which affects the accuracy of insights."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___7022327)

CL

Cezary L.

Senior Social Media Specialist

> "Its greatest strengths are fast alerts and deep analytics, which offer strong support for brand reputation management, crisis response, and campaign..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6854317)

VR

Verified Reviewer

Manager

> "I don't know how to use tracking to its fullest potential, often the messages displayed to me are too general, or are about randam posts/users"

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6853471)

MA

Miguel A.

Executive Data Analyst

> "Ai insights of the topics, the variety of sources such as TikTok, the look and feel of the platform, the AI brand assistant (in general all the AI..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6853550)

MP

Mariana P.

Account Manager

> "Also, the support team is based in Europe and I was never able to schedule a training session due to the time zone being so different than ours..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6854042)

KA

Khasiba A.

Director of Operations

> "We found the tool's ability to track mentions across vast areas of the web including news sites, social media (especially X/Twitter and Reddit), and..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___7034623)

M

Marta Ż.

Pr Manager

> "The filter sometimes lets incorrect content through, causing confusion or unexpected results."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6853183)

Kuba D.

Head of Brand and Marketing

> "It solved a massive visibility gap for us by acting as our "digital eyes and ears" in small towns across Poland."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___7119213)

CE

Claire E.

Research Assistant

> "Some of the filters on Brand24 didn’t align with what I was looking for in my research."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6856509)

AC

Agnieszka C.

CEO

> "The ability to track key conversations and respond quickly to emerging situations is a real game changer for brand management and reputation monitoring."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6853352)

M

Marta Ż.

Pr Manager

> "Brand24 has a user-friendly interface and pleasant UX, but the filter sometimes misses bad content :)"

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6853183)

VR

Verified Reviewer

Manager

> "Access to analysis and comparisons with competitors, good charts and the ability to specify reports for your current need."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6853471)

MJ

Megan J.

PR Account Executive

> "The platform is not the absolute easiest to navigate, and it is a bit difficult to teach new team members how to use it."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6851766)

EV

Eduardo V.

Digital and Marketing Director

> "We’ve been able to use Brand24 as a valuable starting point to build a more robust social listening strategy tailored to our brands and the Mexican..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6822373)

AB

Arielle B.

Director of Marketing

> "Also tiktok integration can be a little difficult to work with and understand without taking a look deeper into our settings."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6413539)

LB

Leslie B.

External Communications Mgr.

> "Brand 24 offers user-friendly data that can be sorted and scaled up or down in multiple ways for various team members."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6851915)

RM

Rachel M.

AVP of Marketing

> "I find that news mentions aren't always picked up and I have to add them manually."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6368560)

HT

Hendra T.

Administrator

> "One thing I like the most of this app is it has complete features and also the app can give your overall brief score of your brand from 1-100 to..."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6723319)

RD

Raul D.

CEO

> "I didn't love the post sale service as I thought it wasn't as warm yet it was effective."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6467633)

JB

Jennifer B.

Senior Social Media Manager, Community

> "Brand24 has empowered us to launch a robust social listening program and share meaningful insights with our broader organization."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___7022327)

ES

Ed S.

Manager

> "Duplicate data, and less data available"

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6366916)

GB

Greg B.

CMO

> "The platform provides insightful data that helps me track my brand’s presence effectively."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6852838)

KZ

Katia Z.

Project Manager

> "It is very difficult to cancel the service."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6373116)

LP

Lusi P.

Social Media Data Analyst

> "It has some cool features for filtering and configuring the projects to collect mentions, this will be the most accurate possible."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6416882)

LR

Laura R.

Sdr team leader

> "Price and some dashboards not that easy to read"

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6408416)

CS

Cole S.

Co-Director

> "Brand24 seems great for monitoring brand mentions and sentiment analysis, though sentiment accuracy and limited features in lower plans can be drawbacks."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6368585)

KB

Katie B.

Director of Communications

> "For some of the search features, it sometimes pulls irrelevant information from Twitter."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___3765924)

HM

Heriberto M.

IT

> "It has helped our team stay on top of mentions, track performance, and make data-driven decisions."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___6829919)

Firoz K.

Digital marketing strategist

> "I was constantly worried about my company's reputation when I started to consider the idea of creating an account on social media."

[See full review](https://www.capterra.com/p/149054/Brand24/#Capterra___3593802)

[View Reviews](https://www.capterra.com/p/149054/Brand24/reviews/)

GD

Gary D.

President

> "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM communications,..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat basic..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

TC

TJ C.

Owner

> "It does streamline the process of running a business and bringing back existing customers"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

GD

Gary D.

President

> "Many of the general posts did not reflect the quality of work that we perform."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

TC

TJ C.

Owner

> "Email function is good and invoice sending is simple. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

GD

Gary D.

President

> "The standard Social media post program was a little hit or miss."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

BB

Brandon B.

Owner

> "Overall, switching to this hosting company has made my online experience seamless and enjoyable!"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of medical..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

BB

Brandon B.

Owner

> "I love my new internet hosting company for several reasons."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we figure..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

DR

Deanna R.

Sales Account Manager

> "We appreciate customer support and the ease of invoicing. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

IJ

Idania J.

President owner

> "I have received good leads and enjoy the contacts i have made."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

JR

Justin R.

General Manager

> "I also enjoyed they would auto post social items for us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My Business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

TC

TJ C.

Owner

> "Great service from my team and the product suite is great. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that as a..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

IJ

Idania J.

President owner

> "Customer support is always available."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

Tyrell T.

Owner

> "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

Charles T.

COO and Franchise Development

> "The team is great to work with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, 4 days..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

JL

Jeromy L.

Owner and Founder

> "They designed a beautiful website and created a professional image both for me, my clients, and my competition. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

NG

Nicholas G.

President

> "I love the scheduling function as well as the automated reminders as well as the ease in sending out newsletters"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4901338)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

WC

Wanita C.

Owner

> "I like how everything i need to run my business is intergrated into the one easy to use app"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if they..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

DC

Danielle C.

Owner, Holistic Nutritionist

> "The appt reminders are great. And the fact that I can pot on my social media accounts right form Thryv is pretty efficient as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4913985)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many to mention"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

LW

Lisa W.

Operations Manager

> "This multi-functional CRM not only allows you to monitor, post & interact with clients via your website but they are constantly..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3602787)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

MP

Melanie P.

Owner/Operator

> "The only features that I found really useful for my business was the showing what and who owes for payment and the invoices sent at..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign a contract..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

DS

Dawn S.

Co Owner/CEO

> "Automation, added efficiencies have bought us more views, more customers with less time devoted to posts, marketing and has improved..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3609150)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

LM

Lita M.

Owner

> "Well worth the investment"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6872713)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

JT

Jonathon T.

Co-owner

> "It makes administration much more manageable for invoicing, scheduling appointments, and managing multiple social media profiles in..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3771340)

DA

Dave A.

Operations Manager

> "The inability to send booking notifications and emails to multiple customers. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

AS

Austin S.

Compliance Officer

> "Inbound, Outbound, anywhere, anytime, you can access your full customer base from laptop or smartphone."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907867)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly, characters..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

AL

Andrew L.

ownder

> "It initially seemed really well organized and easy to onboard with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people will cancel."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

BK

Bob K.

IT Manager

> "I like CRM features that makes the tool capableIn addition, it also comes with social media management and marketing features."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4352489)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

LB

Laura B.

Administrative Coordinator

> "Thryv has enabled us to keep our patients up to date through our website, which has been tremendously helpful with the continuing..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

LB

Laura B.

Administrative Coordinator

> "As a small office with limited resources, we can't always make use of some of the software on the market. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

EM

Elvira M.

Administration Manager

> "As a relatively new user of the program, I'm excited to grow with Thryv in promoting our Business on Social Media Platforms."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4898454)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

DS

Donna S.

Referral Development Coordinator

> "This in turn, allows us to update referral source on how the partnership has made a difference in a persons recovery."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3750108)

MP

Melanie P.

Owner/Operator

> "The employees associated with Thry were good at what they did, but just were not able to get the software program to where I needed..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

MP

Michele P.

Client Services Coordinator

> "This product works well for our nonprofit food pantry to schedule our clients and remind them of their appointments."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4052094)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

MA

Melanie A.

Office Manager

> "Even though some areas still need work, the software team is consistently making improvements and updates."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

CB

Chris B.

Operations Mgr

> "one problem is the invoicing and the small text, the other is when your texting your constantly refreshing to stay with the..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2943461)

BM

Brandi M.

Owner

> "The CRM functions, scheduling, and automated reminders work great for my small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4618300)

MK

Michelle K.

owner

> "I've wasted so much time trying to get Thryv to work, both by myself and with customer support, that it's maddening. "

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

MC

Matt C.

GM

> "Thryv has made our social media marketing much easier."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

SA

Samuel A.

public adjuster/office help

> "The email marketing campaigns are a little confusing to know when they start."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3745233)

RB

Richie B.

President

> "I love the scheduling part and being able to automatically send reminders about the appointments and thanking them afterwards."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4585099)

AM

Andrew M.

President

> "I canceled my account after about 1 year, and they continued billing me."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

DA

Dave A.

Operations Manager

> "by far, the best feature is the optimization of my website with the 45+ search engines. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

AM

Andrew M.

President

> "Customer service confirmed the cancellation, but the bills kept on coming."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

PG

Patrick G.

Piano Tuner/Technician

> "I would definitely recommend this software for others who are looking for an appointment management system."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907324)

SB

Shawn B.

Owner

> "reminder process seems a bit too aggressive"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3706048)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

## User interface

4.70 (254)

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.19 (515)

### Features

Brand24

Top features

16/35

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Automated Responses
-   Brand Management
-   Competitive Analysis
-   CRM Integration
-   Customer Advocacy
-   Customer Experience Management
-   Customizable Fields
-   Customizable Reports
-   Employee Advocacy
-   Engagement Tracking
-   Generative AI
-   Hashtag Tracking
-   Keyword Tracking
-   Media Monitoring
-   Multi-Channel Distribution
-   Negative Feedback Management
-   Predictive Analytics
-   Reporting/Analytics
-   Response Management
-   Review Monitoring
-   Review Request
-   Review Sharing
-   Scoring
-   Search/Filter
-   Sentiment Analysis
-   SEO Management
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   White Label
-   Widgets

[See all features](https://www.capterra.com/p/149054/Brand24/#features)

Thryv

14/35

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Automated Responses
-   Brand Management
-   Competitive Analysis
-   CRM Integration
-   Customer Advocacy
-   Customer Experience Management
-   Customizable Fields
-   Customizable Reports
-   Employee Advocacy
-   Engagement Tracking
-   Generative AI
-   Hashtag Tracking
-   Keyword Tracking
-   Media Monitoring
-   Multi-Channel Distribution
-   Negative Feedback Management
-   Predictive Analytics
-   Reporting/Analytics
-   Response Management
-   Review Monitoring
-   Review Request
-   Review Sharing
-   Scoring
-   Search/Filter
-   Sentiment Analysis
-   SEO Management
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   White Label
-   Widgets

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

### Recognition

No recognitions have been awarded to Brand24

Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Brand24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brand24

-   By Brand24
-   Located in Poland
-   Founded in 2011

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

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[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

vs

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4.7

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[View full comparison](https://www.capterra.com/compare/149054-173036/Brand24-vs-YouScan)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.19 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

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$244/month

Price

$50/month

4.1

Features

4.3

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/156926-157279/Thryv-vs-Dynamics-365)

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

vs

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4.4

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4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/121447-149054/Sprout-Social-vs-Brand24)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.19 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

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$244/month

Price

Contact vendor for pricing

4.1

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-156926/NetSuite-vs-Thryv)

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

vs

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4.4

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4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/149054-228116/Brand24-vs-Lyfpit)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.19 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

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4.1

Features

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4.1

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[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

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Contact vendor for pricing

4.4

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3.9

4.7

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[View full comparison](https://www.capterra.com/compare/149054-277011/Brand24-vs-Brandwatch)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.19 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

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4.1

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