Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
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Companies of all sizes who want to stay informed about their campaigns, activities, and customer interactions. Marketing Managers | Community Specialists | Social Media Managers | PR Specialists.
We primarily serve digital agencies and multi-location businesses/franchises across a variety of industries.
The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.
Being unable to input individual posts to get statistics on them. Additionally, b24 is unable to detect spam posts.
It's super easy to use and works great. We tried several different keyword monitoring tools and Brand24 was the best price/quality ratio for us.
Monitoring is not very precise - sometimes I receive such references that are of no use to me.
This is one of my favorite app so ... if you want to know much more about your brand, customers/clients or if you care about the customer care - i highly recommend.
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible.
Apart from a great tool, Brand24 provides a lot of interesting use cases, which can be useful for developing your business. UI and UX of their tool make using it pleasant and easy.
I have worked for crisis in social networks, I have been able to see the behavior by days to ident.
Overall I've been very pleased with GatherUp and appreciate how they continue adding product features. I also appreciate their ethics as they help you abide by review platform rules.
The platform is a little difficult to navigate - with so many customizable features, it’s defiantly not a minimalistic design.
It helps contact customers systematically and push them write a review. I like that there is follow up on positive feed backs.
The available times for training are very limited from 1-2 times a week.
The way to automate the review gathering process is great, and it helps keep a steady flow of reviews coming in for our clients, which helps them build their business.
Limited sources for writing reviews: Only Google and Facebook.
The customer support is great, and I like they are focusing on more than just reviews.
A few features and the UI are a bit clumsy and sometimes things are a bit hard to find.
Brand24
GatherUp
Top FeaturesBrand24
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