vFairs vs All In The Loop: Which is a better fit?

Huge thumbs-us for the helping and responsive staff, from the sales process to the project managers. We liked the fact that it's back end is user friendly.

We feel that there were misunderstandings on the capabilities of the software and it created a problem the day of (which caused a mad scramble on our end to fix).

He showed a vested interest in our success and genuinely cared about project. Our three events have gone extremely events and we received great feedback from participants and senior leadership.

Hyoun H

CEO

Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working.

Customer service was super responsive and helpful, as well as a pleasure to work with, despite a sizable time-zone difference. Our questions and any issues were taken care of quickly and completely.

Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds.

Always patient and flexible. We had wonderful customer service from the techs during the actual event who were great with our presenters.

Hyoun H

CEO

There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event.

Our attendees have raved about the ease of use and overall design and working with the team is great from a staff perspective, making communication and implementation as seamless as possible.

Not having the green room operator able to see length of videos was difficult as was the inability of the GRO to speak with anyone who was live.

They are an outstanding team of professionals who desire excellence for all concerned. We are so very grateful to them for their willingness to go to all lengths to create success.

Emily E

Program Assistant

Instead, they took our money and ignored us until two weeks before our event, then paired us with a rep who did not have full understanding of the event or the platform.

What was particularly appealing is the "can do" attitude of their service/support team and their proactive suggestions as to how we could improve our approach to virtual events.

Clare C

Managing Director

The worst company and people I have ever dealt with - the product is not fit for purpose.

I took over the app project in our association about 8 months ago and the process of learning about the app has been great thanks to the support team. The app and the dashboard are very user friendly.

Clare C

Managing Director

We paid for 25 events but had to stop after 12 as so unreliable- still trying to get a refund.