vFairs vs zkipster: Which is a better fit?

Huge thumbs-us for the helping and responsive staff, from the sales process to the project managers. We liked the fact that it's back end is user friendly.

We feel that there were misunderstandings on the capabilities of the software and it created a problem the day of (which caused a mad scramble on our end to fix).

He showed a vested interest in our success and genuinely cared about project. Our three events have gone extremely events and we received great feedback from participants and senior leadership.

Hyoun H

CEO

Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working.

Customer service was super responsive and helpful, as well as a pleasure to work with, despite a sizable time-zone difference. Our questions and any issues were taken care of quickly and completely.

Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds.

Always patient and flexible. We had wonderful customer service from the techs during the actual event who were great with our presenters.

Hyoun H

CEO

There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event.

I appreciate how user friendly Zkipster is and that it is an easy learning curve. Once you understand and get used to the interface, it makes for seamless event support.

We occasionally experience issues with Zkipster messages landing in "unfocused" inboxes or spam/junk folders.

I love how user friendly it is and that you can access it anywhere on your phone. I also love that multiple people can work on it at the same time and it's easy to train staff on.

It's a bit trick to organise the guests in the system, therefore, you need to do that beforehand.

The experience has been good so far. If you could address the following challenges, it would be great: The application would benefit from streamlining processes.

Fonttype management is messy (unnecessary hashtags were used in html, causing inconsistence formats).

Excellent customer service and support, the support team, especially [SENSITIVE CONTENT] had been very helpful. He also helped us think of using creative way to manage guestlist, a big salute to him.

I'm not sure if that's a Zkipster design or a software (outlook) thing.