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Helping businesses choose better software since 1999

Helcim vs SumUp: Which is a better fit?

Updated on December 3rd, 2024
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Summary
Key features rated by users
Features selected based on 21,035 reviews from Payment Processing users.
% Fit
Not enough reviews
Feature ratings
Data Security
4.2
Payment Fraud Prevention
3.5
Online Payments
2.6
Debit/Credit Card Processing
3.0
Mobile Payments
2.5
% Fit
High performer
Feature ratings
Data Security
4.2
Payment Fraud Prevention
4.3
Online Payments
4.5
Debit/Credit Card Processing
4.3
Mobile Payments
3.9
User satisfaction
4.0
User reviews24
Ease of use
3.9
Functionality
4.0
Value for money
4.1
Customer support
4.4
4.5
User reviews1,437
Ease of use
4.6
Functionality
4.4
Value for money
4.4
Customer support
4.4
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

For small & medium sized businesses like dentists, lawyers, accountants, restaurants, wholesalers, and online retailers. Or any business looking for a better way to accept payments.

Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Michael O
President
4.0

Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.

How Capterra sources reviews
View all video reviews
User interface
149107 video thumbnail}
1 Video
170673 video thumbnail}
1 Video
149107
5 screenshots
170673
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
ACH Payment Processing
207
Important
Activity Dashboard
388
Important

Helcim

4/35
  • ACH Payment Processing
  • Activity Dashboard
  • Alerts/Notifications
  • Cryptocurrency Processing
  • Customizable Branding
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Wallet Payments
  • eCommerce Integration
  • Electronic Signature
  • Expense Tracking
  • In-Person Payments
  • Loyalty Program
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Payment Links
  • Payment Reconciliation
  • PCI Compliance
  • Point of Sale (POS) Integration
  • Receipt Management
  • Recurring/Subscription Billing
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Transaction Monitoring
  • API
  • Billing & Invoicing
  • Real-Time Data
  • Reporting/Analytics
See All features
Hide Payment Processing Software Features -

SumUp

Top Features
6/35
Show Payment Processing Software Features +
Helcim
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SumUp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helcim
  • By Helcim
  • Located in Canada
  • Founded in 2006
SumUp
  • By SumUp
  • Located in Brazil
  • Founded in 2012
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