Sociamonials vs Salesforce Marketing Cloud: Which is a better fit?

Koen V.: Hi, my name is Koen. I work as an entrepreneur within the health and fitness industry, and I gave a four-star rating for Sociamonials. I'm actually using an app called Sociality at the moment, over Sociamonials, because I found their way of planning and content just a little bit more convenient and straightforward than it actually is within Sociamonials. I bought them both on a lifetime deal and I had them actually working alongside within my business at the same time, but eventually I took the decision to work most of my content, actually, within Sociality. So the reason why I chose Sociamonials was because I was subscribed to the app [inaudible 00:00:43], I was always getting their updates and I heard a lot of people having very good feedback about Sociamonials. I was back then just in the early days of my business and I was looking for a more cost efficient solution to plan in my content. And Sociamonials picked up as one of the main players that can provide me that solution in a very cost efficient way. So I bought the lifetime deal, was very happy with using it in the beginning. So yeah, that was why I initially bought it. And one thing that I really love about it is their viral giveaway part of it. So I use it for campaigns, that's what I still use within Sociamonials, because I think that's where they're really good at. And yeah, that's one of the features that I really love using. Onboarding is really a breeze. There's nothing difficult about it. It's just setting up, linking your social profiles to it and you're basically good to go. So it's something that really, everyone can do. So if anyone's on the fence of looking for a all in one solution to plan in their content and create viral giveaways and run different campaigns, I would really recommend to check out Sociamonials as well, especially if you are very much focused on the Instagram and Facebook platform that really provide an all-in-one solution for that and that's what I really like. And especially because it can save you so much money on the long-term and even already in a short term, if you look at comparing companies and competitors of Sociamonials, they can easily go for 10, 15, 20 Euros or more a month. So with a good deal like this, you can save up a lot of money. And that's also for me, really one of the most important reasons why I actually started with social medias in the first place.

Rilwan: Hi, my name is Rilwan. I'm a product designer for ATIV Media Ltd. And on a scale of one to five, I give Salesforce Marketing Cloud, I give them a four out of a five times. So before we started using Salesforce, we were using Google Analytics. We still use Google Analytics, but based on the kind of business we do, we needed to add more in-depth analysis of how our customers actually relates with the platform from the moment they sign up to how they consume content. So using Salesforce, we're able to get in-depth analysis. So that was why we actually made a switch. And right now, we focus mainly on using Salesforce. Sometimes we still use Google Analytics, but the bulk of the CRM for the platform is mainly done on Salesforce. So when you're dealing with platform that's got tens and thousands of platform users, the moment there's an issue, even if it's just 1% that affects thousands of people, so you needed something that actually made sure everything was okay. Using Salesforce, we could get in-depth analysis. We could get updated leads. We can actually have an idea, "Okay, this is how these people are actually interacting with the platform. This is how long they're spending time on this section of the platform," because at the end of the day, we just want them to get to the content without adding to waste time on what they don't need to waste time on. So with Salesforce, unlike other platforms that we were using before, we could actually get a more detailed analysis, so we're able to get more detailed analysis compared to other competitions here. The reason why I gave it 4.5 is actually linked to this, one of the reasons why it's a 4.5 is mainly based on the UI and the UX of the websites. It feels a little bit outdated, so trying to integrate it sometimes can be a little bit stressful compared to using Google Analytics where it's well streamlined. That's one of the issues. But apart from the UX, everything else, once you incorporate it into the platform, once you check up your tutorials and everything is in place, the platform functions well. It does everything you need it to do. The one thing with Salesforce is the fact that it's a little bit pricey, so you need to actually figure out, is this something you actually need? Is it something your business actually needs? If you're spending that much money, what would be the return? So that's something if you've actually asked yourself these questions and you feel like, "Okay, we have the funds to actually get this software to implement into our business, and this can actually scale our business from where we're trying to get to." If you can answer these questions, then I would actually recommend using Salesforce because you would not be disappointed. And before you know what's up, your business is actually... You start seeing differences once you integrate the platform into your business.