Smart Service vs Cornerstone Billing: Which is a better fit?

They did a superb job in our data conversion which in my opinion is more or just as important as the product it self.

Forget about it, unless you cheat the system and create two jobs-- one that is the real job for your employee and charges nothing, and one that only your accountant uses.

I have used Smart Service for 4 years now and it is a terrific software. It is very user friendly and easily navigated.

Larry L

President/CFO

Serious security flaws that let your techs email your hard earned customer information to their personal email or worse yet your competitor with no tracking.

The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

I bought it out right paid on it for three years and it was worthless to me on the old computer. They didn’t even have anybody that could give me a password to open it up.

We have used Smart Service since the inception of our business in 2006. We have been pleased with their overall performance and dedication for their customers for all these years.

If you need technical assistance after the second or third year, you have to pay for each year previous to be able to even ask a question.

Cornerstone has been great in all areas support, customers and asset management. The team at Cornerstone is great.

Working from an RDT makes the experience slow on the program side, and sometimes causes frustration when you are trying to move through a task quickly.

They are extremely helpful and pro active with helping us fix any billing irregularities. The platform is intuitive, easy to use and provides more comprehensive reporting then Quickbooks.

There have been a few stressful moments for me at first then the rep stepped in and showed me what I was doing wrong and how to avoid it.

The staff is always friendly and helpful, no matter how out there my questions are, or how i try adjust the program to work better for our staff.

I would choose to go through the initial pain of transferring the information 100 times over for how much aggravation, time, and money Cornerstone has saved us since.

The layout makes it very clear what information is needed and is also easy to refer to in the future. EVERY TIME I call someone from Cornerstone to help me, it is a positive experience.