# Compare Kangaroo vs Viral Loops 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kangaroo and Viral Loops based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149363-150927/Kangaroo-Rewards-vs-Viral-Loops

---

# Kangaroo vs Viral Loops Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KangarooViral Loops2/4 selected

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

[## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [250 reviews](#user-reviews)

Positive

248

Neutral

1

Negative

1

[## Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [137 reviews](#user-reviews)

Positive

127

Neutral

5

Negative

5

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,605 reviews from referral software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Feature ratings

Referral Tracking

4.9

Conversion Tracking

4.5

Affiliate Management

NA

Rewards Management

4.8

Campaign Management

4.7

80%Fit

Feature ratings

Referral Tracking

4.5

Conversion Tracking

4.2

Affiliate Management

4.5

Rewards Management

4.2

Campaign Management

4.1

User satisfaction

User satisfaction

4.9

User reviews[250](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.9

User satisfaction

4.6

User reviews[137](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.1

Customer support

4.5

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses.

Best for

Newsletters, eCommerce, or software businesses are willing to grow organically through their audience. Start-ups who are looking to grow their audience Fintech companies who want to generate leads

## User reviews

Pros & cons

KG

Kai G.

Intern

> "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175)

VR

Verified Reviewer

manager

> "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785)

FA

Fatima A.

Co founde r

> "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912)

SC

Stephie C.

Marketing Manager

> "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a provider..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

NE

Nour E.

Owner manager

> "We love the flexibility to customise points and rewards."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7060907)

EF

Eric F.

Owner

> "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622)

EZ

Elias Z.

Owner

> "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342)

KP

Kait P.

General Manager

> "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749)

NH

Nour H.

Online Shop Admin

> "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "The cross over between the new dashboard and the old portal can be frustrating to use at times."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

RK

Ramy K.

Ecommerce Manager

> "Advanced Features : point reward, tiers rewards , referal program and promotional reward, it has everything you need"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6438573)

LF

Lindsay F.

CFO

> "Setup is a little cumbersome and relies on the customer service rep to walk you through everything."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608)

Danielle N.

Owner

> "I like the AI features that help you make your emails and subject lines better."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625)

Simon H.

Managing Director

> "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which only work..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320)

SK

Sara K.

Head of Marketing Department

> "I really like how Kangaroo makes earning and redeeming points simple and rewarding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

SC

Souad C.

Owner

> "There was never a time where I struggled and she wasn’t able to help!"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985)

MK

Mariane K.

Ecommerce Executive

> "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743)

LV

Lotte V.

Marketing Manager

> "Most of our issues have been because of our own data issues."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792)

NH

Nour H.

Online Shop Admin

> "This level of personalized, problem-solving support is what makes this app a five-star solution for us."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "Often find it freezing having to log back in."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

NH

Nour H.

Online Shop Admin

> "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

EC

Erin C.

Personal Assistant

> "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration with..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182)

RR

Rebecca R.

Director of E-Commerce

> "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171)

LB

Logan B.

Executive Assistant

> "The only issues we ran into were design customization as it relates to branding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883)

AK

Alicia K.

Marketing Coordinator

> "The program runs smoothly and has helped improve customer engagement."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

SF

Steve F.

Creative Strategy

> "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386)

NH

Nour H.

Online Shop Admin

> "The platform itself is fantastic, offering an incredible depth of features and customization options."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AB

Aaron B.

Retail Director

> "I would personally like less options that work flawlessly over too many options that have some clunky things about them."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809)

SC

Stephie C.

Marketing Manager

> "We love the options for segmenting customers and helping create loyalty through the points system."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

AO

Aimee O.

Owner

> "The setup was more cumbersome than I had planned on, but that comes with any transition."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710)

JK

Joe K.

Owner

> "Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6873238)

TK

Tayyaba K.

Marketing Manager

> "As a small business, this was a costly investment."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245)

MB

Mike B.

VP of Operations

> "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071)

RK

Ron K.

Owner

> "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016)

JA

Jordan A.

Owner

> "Segments to target specific customers that helps us reach our marketing goals each month"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921)

MA

Manal A.

E commerce manager

> "Requires a lot of human interference"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115)

AK

Alicia K.

Marketing Coordinator

> "She consistently goes above and beyond to support us and make sure everything runs smoothly."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

ME

Michelle E.

President

> "The integration isn’t seamless for our customers."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203)

SK

Sara K.

Head of Marketing Department

> "The app is user-friendly ,and the rewards and offers feel valuable and relevant."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

AD

Andwele D.

Reviewer

> "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?""

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962)

[View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Mark K.

COO

> "I was able to integrate it into my stack without fuss. When I did encounter a challenge (turns out it was my..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7118428)

JM

Josh M.

Sales Manager

> "The major drawback when using the Viral Loops landing pages has been that when you create an Affiliate Program Sign Up..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6554309)

LP

Luca P.

Marketing Consultant

> "The real-time dashboard is clean and shows you exactly what's happening with your campaign. Plus, if you run into..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004159)

SJ

Sophie J.

Business owner

> "I found it quite hard to learn the format to set up a campaing and required a lot of hand holding and questions from..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6372574)

Daniel H.

CEO

> "Its leaderboard and waiting list features are especially effective tools for launching products or communities and my..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536)

BF

Bob F.

Director, Market Development

> "Figuring out which was the right campaign template to start with, since I found the language a little confusing related..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6813947)

LO

Lucas O.

Marketing Manager

> "The variety of pre-built campaign options, the customer support, and the ease of integrating the platform with HubSpot..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6822005)

NP

Natparinda P.

Social Media Associate

> "Sometime there is an error in the system during the fist time we use it and intergrate information from the previous..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107)

LP

Luca P.

Marketing Consultant

> "The templates are really helpful and based on campaigns that actually worked for other companies, so you're not starting..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004159)

NB

Narendra B.

Product Manager

> "Some integrations can be a bit tricky to set up, and the pricing can be a bit high for smaller businesses."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498222)

JG

Jess G.

Product Owner

> "There is a good level of customization, and integration into our CRM wasn't too difficult."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6853045)

JK

Josh K.

Head of Growth

> "Timezones can be a bit tricky to navigate for effective communication (we are on the west coast)."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6342962)

Effie G.

CEO

> "Great Support and Customer Care teams, Product is easy to use and has lean UI."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7131789)

MN

Mohammad N.

Referrals and Customer Advocacy Manager

> "We have had lots of issues with Viral Loops and it's implementation at Cloudways. Once your campaign gets bigger with..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688)

JC

Julia C.

Senior Marketing Analyst

> "I can easily personalize my campaing and embed the widget at my lading page, it's really great."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6605081)

DC

David C.

Head of Developer Relations and Business Development

> "The system does mark them as High Risk for Fraud but some are not marked even though they are."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6777369)

AH

Austin H.

Co-founder

> "Always prompt and willing to hop on a call if needed and even helped us implement a custom snippet of code for referral..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6816905)

LL

Lena L.

CEO

> "I canceled my Viral Loops subscription last year and haven’t used the service at all in 2024 — yet I’m still being..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943)

ME

Michelle E.

Cofounder, CPO

> "We used support several times as we did a custom implementation and service was quick and accurate."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6492925)

LL

Lena L.

CEO

> "Be very cautious if you’re considering signing up — they do not handle cancellations or billing properly."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943)

DC

David C.

Head of Developer Relations and Business Development

> "Referral system with leaderboard is great for gamification of referrals."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6777369)

OA

Ophelie A.

Digital Marketing Manager

> "the fact that I cannot easily track youtube and instagram"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6445043)

MT

Marius T.

Founder and CEO

> "I am already excited to see how they will integrate AI into the entire setup in a meaningful way."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7008508)

RA

Ricardo A.

Co-Founder

> "A bit complex and no integration with Telegram."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419)

DL

Danielle L.

Manager

> "Options available for rewards are great to customize and add photos."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6407059)

MT

Marius T.

Founder and CEO

> "Advertising costs are constantly rising.)"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7008508)

JP

Javier P.

Owner

> "Viral-Loops helped me setup brand advocates and is a very valuable tool."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004127)

JM

Jessica M.

Manager

> "It did not work as advertised and their staff were abusive when they were responsive."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839)

RA

Ricardo A.

Co-Founder

> "Viral Loops is a quite professional solution for managing referrals."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419)

TN

Tony N.

Marketing

> "They do not have a module for loyalty management"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6553995)

HT

Henrik T.

Partner, Design

> "high trust and actually not just very, but super low cost (to reach your target market)."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6852577)

JP

Javier P.

Owner

> "I really haven’t been able to find something that even compares to the value I get out of it."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004127)

VE

Vladimir E.

CEO

> "I love that its easy to use, I can update in realtime, and I can track who has referred the most people."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6405230)

AD

Ahmad D.

Director

> "Setup was a bit tedious and took a bit of effort to achieve"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6655491)

NB

Narendra B.

Product Manager

> "The ease of setting up referral campaigns and the variety of templates available."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498222)

MS

Matus S.

CEO

> "Too many obviously fake signups - I know it's difficult to fight this, but stil..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6814154)

Daniel H.

CEO

> "The support team is highly responsive, and they seem to take feedback seriously, which adds to the overall value of the..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536)

AI

Anna I.

Ecommerce Manager

> "The commendable demeanor of the customer representatives is overshadowed by the company's failure to deliver on its..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

EA

Eliane A.

Head of Marketing

> "Good templates to work on,a lot of different functionalities built in."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498341)

AI

Anna I.

Ecommerce Manager

> "The misrepresentation of services, unmet promises, and the subsequent billing issues have created a highly frustrating..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

JK

Josh K.

Head of Growth

> "They really helped us throughout the entire way to ensure we were setup for success."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6342962)

PR

Pol R.

Marketing manager

> "expensive service cost for our ROI."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6629385)

SS

Samuel S.

President

> "However, I still need to complete a few more steps before my campaign can go live; setting it up has taken me about 2-3..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6180716)

AI

Anna I.

Ecommerce Manager

> "In summary, my overall experience with Viral Loops has been marred by misrepresentation, unmet promises, and a lack of..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

AB

Alex B.

CMO

> "I will use it again because they have it well optimised for every case."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6666002)

AI

Anna I.

Ecommerce Manager

> "Attempting to resolve these issues has been a frustrating endeavor. Despite repeated requests for a refund, we have yet..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

Daniel H.

CEO

> "What I like most about Viral Loops is its flexibility."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536)

YL

Yoann L.

CEO

> "Could be hard to understand the product from time to time."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6627550)

JV

John V.

Director, e-Commerce

> "Thanos and the support team are very responsive via chat support. "

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6660516)

AI

Anna I.

Ecommerce Manager

> "However, the positive impression quickly evaporated as I realized that the promises made during the sales pitch were not..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

SR

Sam R.

Founder

> "It's the most modern, sleek looking referral platform with options to integrate into your existing site design."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6270017)

JM

Jessica M.

Manager

> "An absolute nightmare to have to deal with."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839)

SJ

Sophie J.

Business owner

> "Overall positive yet to be honest found it a little tricky to set up at first and nearly gave up a few times, your..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6372574)

MN

Mohammad N.

Referrals and Customer Advocacy Manager

> "Bugs and so detailed dashboard feel limited."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688)

LO

Lucas O.

Marketing Manager

> "Every time that I needed the viral-loops team, they were quick to help me and my team."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6822005)

AI

Anna I.

Ecommerce Manager

> "I would strongly advise caution to anyone considering their services, as the reality may not align with the enticing..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

NP

Natparinda P.

Social Media Associate

> "The user interface which is easy to use and make the data accesable"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107)

AI

Anna I.

Ecommerce Manager

> "In conclusion, my experience with Viral Loops has been nothing short of disappointing."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

CN

Chris N.

Director

> "The creativity we can have when it comes to data collection"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6619982)

MN

Mohammad N.

Referrals and Customer Advocacy Manager

> "It is buggy."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688)

PS

Paul S.

CTO

> "Fairly good so far, we have yet to get everything working but we've decided to go with a paid plan."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6506503)

OG

Omar G.

Personal Branding Consultant

> "I think it's expensive for the things I use it."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6269389)

AK

Alex K.

Chief Marketing Officer

> "Overall, it has helped us to achieve the campaign's purpose"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6576578)

JR

Joshua R.

Co-founder

> "It's not cheap."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6267993)

MC

Mohika C.

Senior Marketing Executive

> "The customer support is amazing."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6439111)

Eduardo C.

VP of Sales

> "It was not very easy to implement because of the multiple widgets and codes."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___2753281)

[View Reviews](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

## User interface

4.85 (250)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)

4.55 (137)

### Features

Kangaroo

Top features

31/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features)

Viral Loops

30/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/150927/Viral-Loops/#features)

### Recognition

Kangaroo is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Viral Loops

### Deployment & support

Kangaroo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Viral Loops

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kangaroo

-   By Kangaroo Rewards
-   Located in Canada
-   Founded in 2013

Viral Loops

-   By Viral Loops
-   Located in United Kingdom
-   Founded in 2016

## Popular Comparisons

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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4.7

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[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

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4.4

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[View full comparison](https://www.capterra.com/compare/150927-218230/Viral-Loops-vs-Referral-Factory)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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$79/month

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4.7

Features

4.7

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

[UpViral](https://www.capterra.com/p/230137/UpViral/)[4.75 (107)](https://www.capterra.com/p/230137/UpViral/reviews/)

$35/month

Price

$99/month

4.3

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/150927-230137/Viral-Loops-vs-UpViral)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (526)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146809-149363/E-Gift-Card-Rewards-and-Incentives-vs-Kangaroo-Rewards)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

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$35/month

Price

$129/month

4.3

Features

4.6

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147442-150927/Post-Affiliate-Pro-vs-Viral-Loops)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$79/month

Price

$299/month

4.7

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149363-169618/Kangaroo-Rewards-vs-Trustpilot)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

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$35/month

Price

$29/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119331-150927/ReferralCandy-vs-Viral-Loops)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[TapMango](https://www.capterra.com/p/148733/TapMango/)[4.79 (186)](https://www.capterra.com/p/148733/TapMango/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148733-149363/TapMango-vs-Kangaroo-Rewards)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

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$29.99/month

4.3

Features

4.8

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/150927-201885/Viral-Loops-vs-Shopify-Affiliate-Marketing)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

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4.7

Features

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4.7

Ease of Use

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[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

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4.3

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4.4

Ease of Use

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