---
title: "Compare Kangaroo vs Thryv 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Kangaroo and Thryv based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/149363-156926/Kangaroo-Rewards-vs-Thryv"
page_type: "comparison"
language: "en"
---

# Kangaroo vs Thryv Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KangarooThryv2/4 selected

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/)

[## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [258 reviews](#user-reviews)

Positive

256

Neutral

1

Negative

1

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$99.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [538 reviews](#user-reviews)

Positive

439

Neutral

29

Negative

70

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Preferred Patron Loyalty

4.9 (109)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### Klaviyo

4.6 (539)

* * *

Starting Price

$20.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### Marketo Engage

4.3 (716)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

87%

of reviewers  
rated it above 4 stars

* * *

### Tremendous

4.8 (547)

* * *

Starting Price

$0.00

Flat Rate

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 5,472 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Mass Texting

4.7

Campaign Scheduling

4.8

Message Personalization

NA

2-Way Messaging

NA

Contact Management

5.0

78%Fit

High performer

Feature ratings

Mass Texting

4.6

Campaign Scheduling

4.0

Message Personalization

3.9

2-Way Messaging

4.5

Contact Management

4.4

User satisfaction

User satisfaction

4.9

User reviews[258](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.9

User satisfaction

4.2

User reviews[538](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses.

Best for

Growing and established businesses looking to replace disconnected tools with one AI-powered platform to attract customers, streamline operations, and accelerate growth.

## User reviews

Pros & cons

KG

Kai G.

Intern

> "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175)

VR

Verified Reviewer

manager

> "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785)

FA

Fatima A.

Co founde r

> "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912)

EF

Eric F.

Owner

> "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622)

VR

Verified Reviewer

manager

> "The points system and rewards are simple to manage, and the integration works smoothly."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7178631)

SF

Scott F.

GM

> "the time difference is tough to work with in PST. "

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7187705)

VR

Verified Reviewer

manager

> "Highly recommended for any store looking to improve customer retention and repeat purchases."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7178631)

KP

Kait P.

General Manager

> "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749)

NH

Nour H.

Online Shop Admin

> "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

Simon H.

Managing Director

> "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320)

SK

Sara K.

Head of Marketing Department

> "I really like how Kangaroo makes earning and redeeming points simple and rewarding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

SC

Stephie C.

Marketing Manager

> "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

NH

Nour H.

Online Shop Admin

> "This level of personalized, problem-solving support is what makes this app a five-star solution for us."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

LV

Lotte V.

Marketing Manager

> "Most of our issues have been because of our own data issues."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792)

NH

Nour H.

Online Shop Admin

> "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

EC

Erin C.

Personal Assistant

> "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182)

RR

Rebecca R.

Director of E-Commerce

> "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171)

LB

Logan B.

Executive Assistant

> "The only issues we ran into were design customization as it relates to branding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883)

NH

Nour H.

Online Shop Admin

> "The platform itself is fantastic, offering an incredible depth of features and customization options."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

SC

Souad C.

Owner

> "There was never a time where I struggled and she wasn’t able to help!"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985)

Michel A.

Senior IT Specialist

> "Kangaroo is easy to use, offers powerful loyalty and rewards features, and provides excellent value for the price."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7177767)

AW

Adam W.

E-Commerce Executive

> "The cross over between the new dashboard and the old portal can be frustrating to use at times."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

VR

Verified Reviewer

manager

> "Kangaroo has been a great loyalty app for our Shopify store."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7178631)

LF

Lindsay F.

CFO

> "Setup is a little cumbersome and relies on the customer service rep to walk you through everything."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608)

MB

Mike B.

VP of Operations

> "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email,..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071)

AB

Aaron B.

Retail Director

> "I would personally like less options that work flawlessly over too many options that have some clunky things about them."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809)

JA

Jordan A.

Owner

> "Segments to target specific customers that helps us reach our marketing goals each month"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921)

AO

Aimee O.

Owner

> "The setup was more cumbersome than I had planned on, but that comes with any transition."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710)

SK

Sara K.

Head of Marketing Department

> "The app is user-friendly ,and the rewards and offers feel valuable and relevant."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

AW

Adam W.

E-Commerce Executive

> "Often find it freezing having to log back in."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

NE

Nour E.

Owner manager

> "We love the flexibility to customise points and rewards."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7060907)

MA

Manal A.

E commerce manager

> "Requires a lot of human interference"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115)

VR

Verified Reviewer

manager

> "The support team is also responsive and helpful whenever we need assistance."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7178631)

SF

Steve F.

Creative Strategy

> "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386)

DD

Dave D.

Owner

> "I feel like the support is designed to help you succeed"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7126980)

TK

Tayyaba K.

Marketing Manager

> "As a small business, this was a costly investment."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245)

EZ

Elias Z.

Owner

> "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342)

ME

Michelle E.

President

> "The integration isn’t seamless for our customers."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203)

MC

Matthew C.

CFO

> "There are loads of ways to create campaigns for email or SMS and then segment your customers in a campaign by dates, spend,..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6063222)

RK

Ron K.

Owner

> "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016)

DD

Dave D.

Owner

> "Great before sale service to onboarding was smooth and error free."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7126980)

AD

Andwele D.

Reviewer

> "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?""

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962)

LM

Lily M.

COO

> "She makes sure everything is set up exactly the way we want and always goes above and beyond to help us strategize."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7016315)

EF

Eric F.

Owner

> "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622)

Danielle N.

Owner

> "I like the AI features that help you make your emails and subject lines better."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625)

ME

Michelle E.

President

> "The integration isn’t seamless for our customers."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203)

MK

Mariane K.

Ecommerce Executive

> "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743)

SF

Scott F.

GM

> "the time difference is tough to work with in PST. "

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7187705)

TM

Tatiana M.

Ecommerce manager

> "Provides valuable customer insights and analytics"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038183)

SC

Souad C.

Owner

> "There was never a time where I struggled and she wasn’t able to help!"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985)

KG

Kai G.

Intern

> "The customer service we’ve received has been exceptional, making implementation much smoother."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175)

VR

Verified Reviewer

manager

> "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785)

AK

Alicia K.

Marketing Coordinator

> "The program runs smoothly and has helped improve customer engagement."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

LF

Lindsay F.

CFO

> "Setup is a little cumbersome and relies on the customer service rep to walk you through everything."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608)

LM

Lily M.

COO

> "Security has always felt reliable, and the platform gives great value for money with the rewards and loyalty features."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7016315)

AD

Andwele D.

Reviewer

> "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?""

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962)

[View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

LR

Lara R.

Director of Marketing

> "Having social, reviews, listings, campaigns, and website widgets all in one platform makes it easier to stay organized and..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

BK

Blerta K.

Language Instructor

> "Sometimes the system gets slow when I'm trying to update multiple student profiles at once."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

TC

Tammy C.

Social Media Marketing Manager

> "The option to post videos to all the platforms is below average and could be upgraded."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

TC

Tammy C.

Social Media Marketing Manager

> "Overall, this is a well-rounded solution that excels in task management while maintaining strong customer support, good..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

BK

Blerta K.

Language Instructor

> "The appointment calendar really saves me time - students can book their own lessons and I get notifications."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "Many of the general posts did not reflect the quality of work that we perform."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

BK

Blerta K.

Language Instructor

> "The price feels a bit high for just 8 employees, but the time it saves me from administrative tasks lets me focus more on..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "The standard Social media post program was a little hit or miss."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

JS

Joseph S.

Owner

> "They covered everything we needed in a website and SEO needs as well as a Business Google profile. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

ZM

Zaimah M.

CEO

> "My account manager haven’t reached out to me to set an appointment and I’m needing to talk to him."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227)

MB

Mary B.

Admin Office Mgr

> "sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170097)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

SB

Steven B.

Owner

> "The appointment management of the Thryv team demonstrates a high level of consideration for the complexities of an in-home..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7165719)

SM

Sheri M.

Ceo

> "The price increases so often. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7166944)

TC

TJ C.

Owner

> "It does streamline the process of running a business and bringing back existing customers"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

AH

Alan H.

Director of Operations and Accounts

> "It performs all services it provides well, and at a competitive price point for our small business. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

SM

Steve M.

Sales manager

> "Being able to send customers quotes and invoices are easy."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161998)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

ET

Eva T.

EXECUTIVE ASSISTANT

> "The invoicing is also good as it sends it to our clients phone"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170666)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

ZM

Zaimah M.

CEO

> "I like when they communicate with me and keep in touch with me not just take my money and I don’t hear anything"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

TC

TJ C.

Owner

> "Email function is good and invoice sending is simple. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

TB

Terry B.

Administrator

> "The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

BB

Brandon B.

Owner

> "Overall, switching to this hosting company has made my online experience seamless and enjoyable!"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

BB

Brandon B.

Owner

> "I love my new internet hosting company for several reasons."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

CS

Chris S.

Owner

> "I'm sure over time and use I'll "learn" the platform better and make it work for my needs."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7187843)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

TC

Tammy C.

Social Media Marketing Manager

> "Users can expect helpful guidance and reliable customer support."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

DR

Deanna R.

Sales Account Manager

> "We appreciate customer support and the ease of invoicing. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

JS

Joseph S.

Owner

> "Their pricing was very reasonable for what was and still is offered. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

IJ

Idania J.

President owner

> "I have received good leads and enjoy the contacts i have made."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

JH

Jeanette H.

Store Manager

> "The price point is excellent as well. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164701)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

LR

Lara R.

Director of Marketing

> "Thryv has been a really helpful tool in my day-to-day work."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

Jeanne E.

Designer

> "The pleasant atmosphere of the entire team."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7188401)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, ..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

AH

Alan H.

Director of Operations and Accounts

> "The customer support has been consistently very good."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

JS

Joseph S.

Owner

> "Excellent, professional and enthusiastic. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

TB

Terry B.

Administrator

> "Excellent system, easy to set up and understand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

TC

TJ C.

Owner

> "Great service from my team and the product suite is great. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

AM

Andrew M.

President

> "I canceled my account after about 1 year, and they continued billing me."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

HS

Heather S.

Owner

> "This program is very easy to use. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161992)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

LM

Lynda M.

Admin

> "I worked with the same team and we really had fun. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164990)

AM

Andrew M.

President

> "Customer service confirmed the cancellation, but the bills kept on coming."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

Jeanne E.

Designer

> "The team performed beyond my expectations."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7188401)

MP

Melanie P.

VP of Operations

> "Thryv support is not very organized and too many people reach out to attempt to fix things and not having nay information..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3351018)

IJ

Idania J.

President owner

> "Customer support is always available."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

Tyrell T.

Owner

> "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840)

DA

Dave A.

Operations Manager

> "The inability to send booking notifications and emails to multiple customers. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

Charles T.

COO and Franchise Development

> "The team is great to work with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

KB

Kelli B.

Office Manager

> "The reason for my low rating is that there is a lot more work involved on your end in order to make this product of any..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3156655)

TC

Tammy C.

Social Media Marketing Manager

> "Users can expect helpful guidance and reliable customer support."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

DP

Desiree P.

Owner

> "The mobile app shuts off randomly and is not easy to navigate."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2722558)

CW

Cathy W.

Bookkeeper

> "I like the website design and social media help"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3357254)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

WC

Wanita C.

Owner

> "I like how everything i need to run my business is intergrated into the one easy to use app"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634)

MS

Mikayla S.

Owner

> "The lack of an Afterpay-like integration the way Square has."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3481673)

MC

Matt C.

GM

> "It was very easy to set up and integrate with our business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

SS

Sheila S.

Travel Advisor

> "That it was to make integration with my sites easier for people to connect."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3344010)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

JM

Jonathan M.

CPA

> "Many of the integration experts are good as well. But the software, as a CRM tool, needs work."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

LR

Lara R.

Director of Marketing

> "Thryv has been a really helpful tool in my day-to-day work."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

## User interface

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)

4.86 (258)

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.21 (538)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Kangaroo

24/50

-   2-Way Messaging
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI SMS
-   Alerts/Notifications
-   API
-   API Integration
-   Audience Targeting
-   Automated Responses
-   Automated Scheduling
-   Automatic Replies
-   Automatic URL Shortening
-   Autonomous Task Execution
-   Autoresponders
-   Bulk SMS
-   Campaign Management
-   Campaign Planning
-   Campaign Scheduling
-   Chat/Messaging
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Database
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Templates
-   Decision Making
-   Drip Campaigns
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Link Shortening
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   MMS
-   MMS Marketing
-   Mobile Alerts
-   Mobile Coupons
-   Mobile Keywords
-   Multi-Campaign
-   Multi-Language
-   Multi-step Planning
-   Natural Language Interaction

[See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features)

Thryv

Top features

26/50

-   2-Way Messaging
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI SMS
-   Alerts/Notifications
-   API
-   API Integration
-   Audience Targeting
-   Automated Responses
-   Automated Scheduling
-   Automatic Replies
-   Automatic URL Shortening
-   Autonomous Task Execution
-   Autoresponders
-   Bulk SMS
-   Campaign Management
-   Campaign Planning
-   Campaign Scheduling
-   Chat/Messaging
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Database
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Templates
-   Decision Making
-   Drip Campaigns
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Link Shortening
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   MMS
-   MMS Marketing
-   Mobile Alerts
-   Mobile Coupons
-   Mobile Keywords
-   Multi-Campaign
-   Multi-Language
-   Multi-step Planning
-   Natural Language Interaction

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

### Recognition

No recognitions have been awarded to Kangaroo

Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Kangaroo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kangaroo

-   By Kangaroo Rewards
-   Located in Canada
-   Founded in 2013

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

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4.7

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4.7

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[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/)

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[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$99/month

Price

$14/month

4.1

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-156926/Zoho-CRM-vs-Thryv)