# Compare Kangaroo vs SumUp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kangaroo and SumUp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149363-170673/Kangaroo-Rewards-vs-SumUp-Air

---

# Kangaroo vs SumUp Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KangarooSumUp2/4 selected

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

[## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [250 reviews](#user-reviews)

Positive

248

Neutral

1

Negative

1

[## SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,470 reviews](#user-reviews)

Positive

1,295

Neutral

83

Negative

92

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## Summary

* * *

Key features rated by users

Features selected based on 2,328 reviews from customer loyalty software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Third-Party Integrations

4.7

Loyalty Program

4.9

Rewards Management

4.8

Gift Card Management

4.6

Loyalty Cards

4.6

68%Fit

Not enough reviews

Feature ratings

Third-Party Integrations

3.0

Loyalty Program

4.5

Rewards Management

4.7

Gift Card Management

\--

Loyalty Cards

4.3

User satisfaction

User satisfaction

4.9

User reviews[250](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.9

User satisfaction

4.5

User reviews[1,470](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses.

Best for

SumUp is used by coffee shops, tea houses, dessert and bakery establishments, fast casual restaurants, boutiques, barbershops, salons, and retail stores.

## User reviews

Pros & cons

KG

Kai G.

Intern

> "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175)

VR

Verified Reviewer

manager

> "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785)

FA

Fatima A.

Co founde r

> "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912)

EF

Eric F.

Owner

> "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622)

NE

Nour E.

Owner manager

> "We love the flexibility to customise points and rewards."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7060907)

SC

Stephie C.

Marketing Manager

> "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a provider..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

EZ

Elias Z.

Owner

> "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342)

KP

Kait P.

General Manager

> "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749)

NH

Nour H.

Online Shop Admin

> "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "The cross over between the new dashboard and the old portal can be frustrating to use at times."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

RK

Ramy K.

Ecommerce Manager

> "Advanced Features : point reward, tiers rewards , referal program and promotional reward, it has everything you need"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6438573)

LF

Lindsay F.

CFO

> "Setup is a little cumbersome and relies on the customer service rep to walk you through everything."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608)

Danielle N.

Owner

> "I like the AI features that help you make your emails and subject lines better."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625)

Simon H.

Managing Director

> "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which only work..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320)

SK

Sara K.

Head of Marketing Department

> "I really like how Kangaroo makes earning and redeeming points simple and rewarding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

SC

Souad C.

Owner

> "There was never a time where I struggled and she wasn’t able to help!"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985)

MK

Mariane K.

Ecommerce Executive

> "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743)

LV

Lotte V.

Marketing Manager

> "Most of our issues have been because of our own data issues."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792)

NH

Nour H.

Online Shop Admin

> "This level of personalized, problem-solving support is what makes this app a five-star solution for us."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "Often find it freezing having to log back in."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

NH

Nour H.

Online Shop Admin

> "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

EC

Erin C.

Personal Assistant

> "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration with..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182)

RR

Rebecca R.

Director of E-Commerce

> "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171)

LB

Logan B.

Executive Assistant

> "The only issues we ran into were design customization as it relates to branding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883)

AK

Alicia K.

Marketing Coordinator

> "The program runs smoothly and has helped improve customer engagement."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

SF

Steve F.

Creative Strategy

> "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386)

NH

Nour H.

Online Shop Admin

> "The platform itself is fantastic, offering an incredible depth of features and customization options."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AB

Aaron B.

Retail Director

> "I would personally like less options that work flawlessly over too many options that have some clunky things about them."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809)

SC

Stephie C.

Marketing Manager

> "We love the options for segmenting customers and helping create loyalty through the points system."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

AO

Aimee O.

Owner

> "The setup was more cumbersome than I had planned on, but that comes with any transition."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710)

JK

Joe K.

Owner

> "Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6873238)

TK

Tayyaba K.

Marketing Manager

> "As a small business, this was a costly investment."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245)

MB

Mike B.

VP of Operations

> "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071)

RK

Ron K.

Owner

> "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016)

JA

Jordan A.

Owner

> "Segments to target specific customers that helps us reach our marketing goals each month"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921)

MA

Manal A.

E commerce manager

> "Requires a lot of human interference"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115)

AK

Alicia K.

Marketing Coordinator

> "She consistently goes above and beyond to support us and make sure everything runs smoothly."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

ME

Michelle E.

President

> "The integration isn’t seamless for our customers."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203)

SK

Sara K.

Head of Marketing Department

> "The app is user-friendly ,and the rewards and offers feel valuable and relevant."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

AD

Andwele D.

Reviewer

> "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?""

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962)

[View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Shaun D.

Proprietor

> "It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7012753)

KV

Karen V.

Owner, instructor

> "The last of customer support not only has cost me several thousand in lost transactions, but has caused me..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AM

Anna M.

Owner, designer, webdeveloper

> "Now it has and I think it’s great tool, especially when most of the transaction you’re doing is using your mobile..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

KV

Karen V.

Owner, instructor

> "You have to argue with an AI to get to a human, and then the simplest of questions that could be soryed in a 5..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AFS

Ahmad Farhad S.

Vice President

> "I use FiveStars for our business weekly and monthly newsletters, reward programs, referral programs, and survey..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6056209)

KV

Karen V.

Owner, instructor

> "Often the people don't understand the problem, and give information that has nothing at all to do with the..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

FY

Frusquin Y.

Project Manager

> "Loyalty programs allow businesses to collect data on customer purchasing preferences and habits, providing thus..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563)

FD

Francesco D.

CEO

> "Its support is valid if you have commonly adressable issues, but if you have a specific need or problem to be..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6503852)

EU

Elzbieta U.

Owner

> "You can collect cash too which makes it easier to keep track of your daily sales"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551)

KV

Karen V.

Owner, instructor

> "Several times this year I have had machine and app issues to where I couldn't take payments via card."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AM

Anna M.

Owner, designer, webdeveloper

> "Its simplicity and intuitiveness is a strong plus."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

AM

Anna M.

Owner, designer, webdeveloper

> "I couldn’t find any form of integration with Klarna or Clearpay unfortunately."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

VR

Verified Reviewer

Owner

> "The ideal solution for taking payment in a flexible way."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6595659)

MR

Michael R.

Owner and founder

> "it appears each department, does not speak to each other creating more problems for users."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855)

RW

Rhiannon W.

Childminder

> "I love that sum uo os perfect for snall business and mobile too!"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231)

MM

Michael M.

Builder

> "The harm done to my reputation and the financial loss is devastating, and SumUp Bank’s refusal to provide any..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6761307)

FY

Frusquin Y.

Project Manager

> "Loyalty programs strengthen the relationship between customers and the company, enticing customers to return to..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563)

VR

Verified Reviewer

Owner

> "Terrible UI usability, with frequent bugs"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6712064)

SL

Shaun L.

Co owner

> "Ease of use, stable and the added bonus of a sim installed for external use."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6472645)

SP

Stacey P.

Locksmith

> "Can be temperamental, sometimes there's a delay in getting it started"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6588765)

RA

Rebecca A.

Owner

> "For the few first weeks I didn't have any issues."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7010602)

VN

Vy N.

Owner

> "Not a huge problem since it will ask you to confirm whether the ID number is correct before you proceed, just a..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

KK

Khaled K.

Admin

> "Easy to use and setup, payment terminals are paperless and not expensive."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6490694)

SA

Sanchita A.

HR

> "Does not work with some kind of transactions"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6587767)

RW

Rhiannon W.

Childminder

> "Really simple and pleasant to use for my snall mobile business."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231)

MR

Michael R.

Owner and founder

> "Extremely poor communication and poor technical support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855)

KV

Karen V.

Owner, instructor

> "One person was very good and very helpful and understanding. "

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

BT

Brian T.

IT Administrator

> "very negative. when there are so many competitors to chose from there is no reason to ever use sumup"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6780460)

PP

Perla P.

CEO

> "Cheap options to buy equipment and also easy to contact"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6693674)

SF

Stuart F.

IT Lead

> "Ridiculous. If you are a small business, please don't choose SumUp."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750017)

LQ

Lourdes Q.

Wellness Coach

> "We have used SumUP for a while, and it really made our lives easier."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783)

VR

Verified Reviewer

Student in Industrial Maintenance

> "I found that the cost of FiveStars was quite high for a small business like mine, especially when you take into..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4596402)

VP

Victoria P.

Administrator

> "SumUp is so easy to use, you can begin to take payments immediately!"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6570310)

EK

Edmond K.

Director

> "Sumup are holding back £20,000 + of our funds for no reason without giving any reason"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6195036)

LQ

Lourdes Q.

Wellness Coach

> "They have great customer service and support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783)

LB

Ludo B.

CEO

> "often it works but sometime it's so long to do a payment with a client, loading, disconnection, error, no..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195)

TK

Timea K.

Account Planner

> "Made my life a lot easier."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6576498)

HV

Hendrik V.

Iwner

> "Must have a phone signal to be able to use it. If your phone dies or loses signal you can’t accept payments"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3609024)

DK

Denise K.

Director

> "All good never had any problems the support team very helpful"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6467806)

KW

Karen W.

Boss

> "Zero customer support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6044593)

EB

Emma B.

recruitment consultant

> "great product easy to use. "

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381)

TS

Teresa S.

Therapist

> "There is no user guide to let you know how the gift cards work, and it’s a bit fiddly."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3822609)

EU

Elzbieta U.

Owner

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551)

CQ

Caitlin Q.

Full-time Student

> "It can be annoying to receive a lot of push notifications daily."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056)

EB

Emma B.

recruitment consultant

> "great easy product to use having the app or the car reader"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381)

Vasilis A.

team manager

> "The app is little confused and sometimes in my device lagged"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4339374)

AK

Amanda K.

Owner

> "Easy to set up, use and no ongoing costs"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6431756)

AK

Anais K.

Trainer

> "Creating products in the app is not clear : I did it but I could'nt find how to select them when the client wants..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3464948)

EF

Emma F.

Florist

> "I really like the system and how easy it is to use"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6762448)

Ashley W.

IT Technician

> "There’s literally nothing I don’t like about this software it’s great in all aspects and never once have had an..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3579173)

ST

Samantha T.

Graphic Designer

> "Very good, would recommend to anyone as it is so easy to use"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6589671)

JP

Johnny P.

Owner

> "Everything the worst company ever I have used disgusting customer service"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4514636)

KN

Kendrick N.

Owner

> "I am able to take payments cash or card."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6046711)

AK

Anita K.

Resource Group Leader

> "It disappears and also it is not clear when an offer has been used."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3368103)

SH

Sal H.

Manager

> "Just the fact that there's programs out there that keep having a customer come back to stack up points from..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3607895)

DB

Dave B.

Vice chair

> "I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2803472)

HA

Helen A.

Procurement

> "As a customer, I love using loyalty program and love having this app on my phone vs having to get paper cards..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003)

LR

LYNN R.

owner

> "Too expensive for what we are getting out of it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639)

JG

Joanna G.

Hotel Posta

> "I like that Fivestars focus on environmental issues"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6031065)

SJ

Steve J.

IT Manager

> "Trying to keep customers coming back by offering rewards and to be able to earn new business but it just didn't..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950)

VN

Vy N.

Owner

> "The physical SumUp is sleek and looks good on display."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

SY

Shun Y.

Sr. IT Analyst

> "However, some users found it confusing. As it is the same name (Fivestars) for all the business joined, many..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2367427)

DB

DeAndre B.

Marketing and Development Coordinator

> "You can also do reviews and ratings through this application which is nice, however we don't need/ use that..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3603104)

SL

Savannah L.

Owner

> "It can be easily abused by the customers to consistently get free discounts by just waiting a little longer to..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2814729)

HL

Heather L.

Owner

> "The fact that one can be rewarded just for visiting a store or restaurant or any other place of business for that..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3724726)

LR

LYNN R.

owner

> "Can't afford any other services out of it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639)

PF

Peter F.

Director

> "It has made processing payments very easy"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___5082012)

TR

Teri R.

CEO

> "I have now spent nearly 20 minutes on hold waiting to cancel my account and still they have not canceled it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

VN

Vy N.

Owner

> "Inexpensive and good value for even small traders."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

SJ

Steve J.

IT Manager

> "After using it for a about 6 months, we decided it was more expensive to upkeep than what we got in return."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950)

AS

Adina S.

Co-owner of auto repair shop

> "I love being a customer and earning rewards and as a vendor it gives us a chance to offer rewards to our..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3633836)

KD

Kylie D.

Manager

> "Sometimes this app has crashed and it’s frustrating."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2425253)

CQ

Caitlin Q.

Full-time Student

> "I like that it doesn’t send a lot of text notifications like other companies and apps."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056)

SW

Shameem W.

Manager

> "kind of clunk and not su end user friendly"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2222688)

LB

Ludo B.

CEO

> "A great way to accept credit card payment with my shop when it's working."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195)

TR

Teri R.

CEO

> "WARNING do not sign up."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

HA

Helen A.

Procurement

> "It works well and sometimes send me additional rewards to motivate me to visit vendors again."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003)

SS

Savanna S.

CS

> "Very expensive."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2207013)

LA

LeAnne A.

Monitor tech

> "It helps with customers rewards profile."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4318867)

TR

Teri R.

CEO

> "customer service is not good."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

[View Reviews](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

## User interface

4.85 (250)

4.46 (1,470)

### Features

Kangaroo

Top features

39/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features)

SumUp

38/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/170673/SumUp-Air/#features)

### Recognition

Kangaroo is recognized as a top-rated tool in 1 Capterra Shortlist reports

SumUp is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Kangaroo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SumUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kangaroo

-   By Kangaroo Rewards
-   Located in Canada
-   Founded in 2013

SumUp

-   By SumUp
-   Located in Brazil
-   Founded in 2012

## Popular Comparisons

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

$79/month

Price

$99/month

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144990-149363/Referral-Marketing-Automation-vs-Kangaroo-Rewards)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/)

$99/month

Price

$0.29

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170673-207944/SumUp-Air-vs-PayPal)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (477)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$79/month

Price

$0

4.7

Features

4.7

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,281)](https://www.capterra.com/p/222572/Venmo-/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170673-222572/SumUp-Air-vs-Venmo-)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (525)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146809-149363/E-Gift-Card-Rewards-and-Incentives-vs-Kangaroo-Rewards)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,337)](https://www.capterra.com/p/123889/Stripe/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-170673/Stripe-vs-SumUp-Air)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$79/month

Price

$299/month

4.7

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149363-169618/Kangaroo-Rewards-vs-Trustpilot)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-170673/Square-Payments-Processing-vs-SumUp-Air)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[TapMango](https://www.capterra.com/p/148733/TapMango/)[4.79 (186)](https://www.capterra.com/p/148733/TapMango/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148733-149363/TapMango-vs-Kangaroo-Rewards)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,030)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$99/month

Price

$0/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170673-275802/SumUp-Air-vs-Square-Point-of-Sale)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$79/month

Price

$14/month

4.7

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/149363-155928/Kangaroo-Rewards-vs-Zoho-CRM)

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$99/month

Price

$99/month

4.4

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-170673/Fattmerchant-Payments-Online-vs-SumUp-Air)