# Compare Kangaroo vs EngageBay CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Kangaroo and EngageBay CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/149363-178819/Kangaroo-Rewards-vs-EngageBay-Marketing --- # Kangaroo vs EngageBay CRM Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: KangarooEngageBay CRM2/4 selected [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price $79.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [250 reviews](#user-reviews) Positive 248 Neutral 1 Negative 1 [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [907 reviews](#user-reviews) Positive 878 Neutral 22 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in All-in-One Marketing Platform Software 34 / 50 Only Kangaroo - Campaign Analytics - Campaign Scheduling - Campaign Segmentation Best performer 37 / 50 Only EngageBay CRM - A/B Testing - Conversion Rate Optimization - Dynamic Content User satisfaction User satisfaction 4.9 User reviews[250](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.6 Customer support 4.9 User satisfaction 4.7 User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $79Flat Rate, Per Month - Free version - Free trial Price starts from $14.99Per User, Per Month - Free version - Free trial Best for Best for Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses. Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## User reviews Pros & cons KG Kai G. Intern > "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175) VR Verified Reviewer manager > "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785) FA Fatima A. Co founde r > "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912) EF Eric F. Owner > "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622) NE Nour E. Owner manager > "We love the flexibility to customise points and rewards." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7060907) SC Stephie C. Marketing Manager > "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a provider..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405) EZ Elias Z. Owner > "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342) KP Kait P. General Manager > "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749) NH Nour H. Online Shop Admin > "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) AW Adam W. E-Commerce Executive > "The cross over between the new dashboard and the old portal can be frustrating to use at times." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231) RK Ramy K. Ecommerce Manager > "Advanced Features : point reward, tiers rewards , referal program and promotional reward, it has everything you need" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6438573) LF Lindsay F. CFO > "Setup is a little cumbersome and relies on the customer service rep to walk you through everything." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608) Danielle N. Owner > "I like the AI features that help you make your emails and subject lines better." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625) Simon H. Managing Director > "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which only work..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320) SK Sara K. Head of Marketing Department > "I really like how Kangaroo makes earning and redeeming points simple and rewarding." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710) SC Souad C. Owner > "There was never a time where I struggled and she wasn’t able to help!" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985) MK Mariane K. Ecommerce Executive > "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743) LV Lotte V. Marketing Manager > "Most of our issues have been because of our own data issues." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792) NH Nour H. Online Shop Admin > "This level of personalized, problem-solving support is what makes this app a five-star solution for us." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) AW Adam W. E-Commerce Executive > "Often find it freezing having to log back in." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231) NH Nour H. Online Shop Admin > "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) EC Erin C. Personal Assistant > "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration with..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182) RR Rebecca R. Director of E-Commerce > "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171) LB Logan B. Executive Assistant > "The only issues we ran into were design customization as it relates to branding." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883) AK Alicia K. Marketing Coordinator > "The program runs smoothly and has helped improve customer engagement." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494) SF Steve F. Creative Strategy > "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386) NH Nour H. Online Shop Admin > "The platform itself is fantastic, offering an incredible depth of features and customization options." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) AB Aaron B. Retail Director > "I would personally like less options that work flawlessly over too many options that have some clunky things about them." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809) SC Stephie C. Marketing Manager > "We love the options for segmenting customers and helping create loyalty through the points system." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405) AO Aimee O. Owner > "The setup was more cumbersome than I had planned on, but that comes with any transition." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710) JK Joe K. Owner > "Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6873238) TK Tayyaba K. Marketing Manager > "As a small business, this was a costly investment." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245) MB Mike B. VP of Operations > "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071) RK Ron K. Owner > "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016) JA Jordan A. Owner > "Segments to target specific customers that helps us reach our marketing goals each month" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921) MA Manal A. E commerce manager > "Requires a lot of human interference" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115) AK Alicia K. Marketing Coordinator > "She consistently goes above and beyond to support us and make sure everything runs smoothly." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494) ME Michelle E. President > "The integration isn’t seamless for our customers." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203) SK Sara K. Head of Marketing Department > "The app is user-friendly ,and the rewards and offers feel valuable and relevant." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710) AD Andwele D. Reviewer > "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?"" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962) [View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) NP Nipa P. Business Administrator > "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) AH Andy H. Director > "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) CS Chris S. Owner > "Our forms on our website seem to sometimes load slowly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) AL Angelina L. Social Media Manager > "This consolidation streamlines workflow and reduces the need for multiple software subscriptions." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) AP Aswathy P. Marketing Operation Associate > "The lack of downloading the report options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) RB Rui B. R&D Manager > "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) NB Nick B. Senior Operations > "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) RL Rongle L. Manager > "I don't like receiving to many emails from it." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) SG Sumit G. Digital Marketing Manager > "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) DC Dori C. Tech Admin > "I can't build a custom apps that my team comes up with to integrate with the system" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198) KE Kathrin E. KAM Spain > "It is easy to set-up, loved the fact that you can add email tracking and automatic integration of google correspondence in Engagebay. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315184) SC Steve C. VP of Marketing and Communications > "It's not the BEST platform out there. And it's priced that way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) ## User interface 4.85 (250) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) 4.65 (907) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Kangaroo 34/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - API - Automated Scheduling - Behavior Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Templates - Customization - Drag & Drop - Drip Campaigns - Dynamic Content - Email Marketing - Email Templates - Engagement Tracking - Generative AI - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - List Management - Live Chat - Marketing Automation - Mass Texting - Monitoring - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Social Marketing - Social Media Integration - Social Media Monitoring - Social Promotion - Third-Party Integrations [See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features) EngageBay CRM Top features 37/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - API - Automated Scheduling - Behavior Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Templates - Customization - Drag & Drop - Drip Campaigns - Dynamic Content - Email Marketing - Email Templates - Engagement Tracking - Generative AI - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - List Management - Live Chat - Marketing Automation - Mass Texting - Monitoring - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Social Marketing - Social Media Integration - Social Media Monitoring - Social Promotion - Third-Party Integrations [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) ### Recognition Kangaroo is recognized as a top-rated tool in 1 Capterra Shortlist reports EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CRMSoftware (2023)  Best Value CRMSoftware (2022)  ### Deployment & support Kangaroo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kangaroo - By Kangaroo Rewards - Located in Canada - Founded in 2013 EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 ## Popular Comparisons [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) $79/month Price $99/month 4.7 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144990-149363/Referral-Marketing-Automation-vs-Kangaroo-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (477)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) $79/month Price $0 4.7 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (525)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) $79/month Price Contact vendor for pricing 4.7 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146809-149363/E-Gift-Card-Rewards-and-Incentives-vs-Kangaroo-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $79/month Price $299/month 4.7 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149363-169618/Kangaroo-Rewards-vs-Trustpilot) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [TapMango](https://www.capterra.com/p/148733/TapMango/)[4.79 (186)](https://www.capterra.com/p/148733/TapMango/reviews/) $79/month Price Contact vendor for pricing 4.7 Features 4.7 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/148733-149363/TapMango-vs-Kangaroo-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $79/month Price $14/month 4.7 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/149363-155928/Kangaroo-Rewards-vs-Zoho-CRM) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14.99/month Price $19/month 4.6 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)