# Compare Kangaroo vs EngageBay CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare EngageBay CRM and Kangaroo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/149363-178819/Kangaroo-Rewards-vs-EngageBay-Marketing --- # EngageBay CRM vs Kangaroo Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EngageBay CRMKangaroo2/4 selected [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [908 reviews](#user-reviews) Positive 879 Neutral 22 Negative 7 [## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price $79.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [254 reviews](#user-reviews) Positive 252 Neutral 1 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in All-in-One Marketing Platform Software Best performer 37 / 50 Only EngageBay CRM - A/B Testing - Conversion Rate Optimization - Dynamic Content 34 / 50 Only Kangaroo - Campaign Analytics - Campaign Scheduling - Campaign Segmentation User satisfaction User satisfaction 4.7 User reviews[908](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.9 User reviews[254](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.6 Customer support 4.9 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $79Flat Rate, Per Month - Free version - Free trial Best for Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. Best for Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses. ## User reviews Pros & cons VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send 100..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is currently..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated into..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) AK Amir K. Owner > "After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) DC Dori C. Tech Admin > "I can't build a custom apps that my team comes up with to integrate with the system" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198) TA Tolga A. Director > "Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985) SC Steve C. VP of Marketing and Communications > "It's not the BEST platform out there. And it's priced that way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988) SS Satyam S. Assistant Manager- Digital Marketing > "Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RS Rob S. CEO > "We have had continual problems trying to be productive using this service. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) Elizabeth M. Marketing Manager > "EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6459322) SM Shelley M. Director > "Had trouble with setting up the email template" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6543514) SS Sanjay S. Business Development Manager > "The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5099615) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to save. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) SM Sagar M. CRM > "Also I use it to manage my sequence, campaigns and much more client data + live chat + appointment scheduling, its useful" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5100152) BM Bree M. Administrator > "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244) MS Mike S. Operations Marketing > "Since we implemented EngageBay, we have seen a noticeable improvement in our marketing efficiency and sales processes." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) MT Margil T. Sales Head > "I find that the product reloads while doing heavy or repetitive tasks and unsaved progress is lost" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4951990) VR Verified Reviewer Design and Marketing Manager > "The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6530019) NB Nadine B. Digital Marketing Manager > "The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6056344) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) KG Kai G. Intern > "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175) VR Verified Reviewer manager > "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785) FA Fatima A. Co founde r > "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912) SC Stephie C. Marketing Manager > "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a provider..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405) EZ Elias Z. Owner > "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very professional..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342) EF Eric F. Owner > "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622) NH Nour H. Online Shop Admin > "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) KP Kait P. General Manager > "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749) RK Ramy K. Ecommerce Manager > "Advanced Features : point reward, tiers rewards , referal program and promotional reward, it has everything you need" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6438573) AW Adam W. E-Commerce Executive > "The cross over between the new dashboard and the old portal can be frustrating to use at times." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231) Danielle N. Owner > "I like the AI features that help you make your emails and subject lines better." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625) Simon H. Managing Director > "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which only work..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320) SK Sara K. Head of Marketing Department > "I really like how Kangaroo makes earning and redeeming points simple and rewarding." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710) LV Lotte V. Marketing Manager > "Most of our issues have been because of our own data issues." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792) MK Mariane K. Ecommerce Executive > "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743) AW Adam W. E-Commerce Executive > "Often find it freezing having to log back in." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231) NH Nour H. Online Shop Admin > "This level of personalized, problem-solving support is what makes this app a five-star solution for us." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) EC Erin C. Personal Assistant > "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration with..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182) NH Nour H. Online Shop Admin > "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) LB Logan B. Executive Assistant > "The only issues we ran into were design customization as it relates to branding." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883) RR Rebecca R. Director of E-Commerce > "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171) SC Souad C. Owner > "There was never a time where I struggled and she wasn’t able to help!" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985) AK Alicia K. Marketing Coordinator > "The program runs smoothly and has helped improve customer engagement." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494) SF Steve F. Creative Strategy > "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386) NH Nour H. Online Shop Admin > "The platform itself is fantastic, offering an incredible depth of features and customization options." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476) LF Lindsay F. CFO > "Setup is a little cumbersome and relies on the customer service rep to walk you through everything." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608) SC Stephie C. Marketing Manager > "We love the options for segmenting customers and helping create loyalty through the points system." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405) AB Aaron B. Retail Director > "I would personally like less options that work flawlessly over too many options that have some clunky things about them." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809) Michel A. Senior IT Specialist > "Kangaroo is easy to use, offers powerful loyalty and rewards features, and provides excellent value for the price." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7177767) AO Aimee O. Owner > "The setup was more cumbersome than I had planned on, but that comes with any transition." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710) JK Joe K. Owner > "Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6873238) TK Tayyaba K. Marketing Manager > "As a small business, this was a costly investment." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245) MB Mike B. VP of Operations > "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re..." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071) RK Ron K. Owner > "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016) JA Jordan A. Owner > "Segments to target specific customers that helps us reach our marketing goals each month" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921) MA Manal A. E commerce manager > "Requires a lot of human interference" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115) AK Alicia K. Marketing Coordinator > "She consistently goes above and beyond to support us and make sure everything runs smoothly." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494) ME Michelle E. President > "The integration isn’t seamless for our customers." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203) SK Sara K. Head of Marketing Department > "The app is user-friendly ,and the rewards and offers feel valuable and relevant." [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710) AD Andwele D. Reviewer > "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?"" [See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962) [View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) ## User interface 4.65 (908) 4.85 (254) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features EngageBay CRM Top features 37/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - API - Automated Scheduling - Behavior Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Templates - Customization - Drag & Drop - Drip Campaigns - Dynamic Content - Email Marketing - Email Templates - Engagement Tracking - Generative AI - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - List Management - Live Chat - Marketing Automation - Mass Texting - Monitoring - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Social Marketing - Social Media Integration - Social Media Monitoring - Social Promotion - Third-Party Integrations [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) Kangaroo 34/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - API - Automated Scheduling - Behavior Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Templates - Customization - Drag & Drop - Drip Campaigns - Dynamic Content - Email Marketing - Email Templates - Engagement Tracking - Generative AI - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - List Management - Live Chat - Marketing Automation - Mass Texting - Monitoring - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Social Marketing - Social Media Integration - Social Media Monitoring - Social Promotion - Third-Party Integrations [See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features) ### Recognition EngageBay CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Online CRMSoftware (2022)  Kangaroo is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kangaroo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 Kangaroo - By Kangaroo Rewards - Located in Canada - Founded in 2013 ## Popular Comparisons [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) $79/month Price $99/month 4.7 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144990-149363/Referral-Marketing-Automation-vs-Kangaroo-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) $79/month Price $0 4.7 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (528)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) $79/month Price Contact vendor for pricing 4.7 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146809-149363/E-Gift-Card-Rewards-and-Incentives-vs-Kangaroo-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $79/month Price $299/month 4.7 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149363-169618/Kangaroo-Rewards-vs-Trustpilot) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [TapMango](https://www.capterra.com/p/148733/TapMango/)[4.79 (186)](https://www.capterra.com/p/148733/TapMango/reviews/) $79/month Price Contact vendor for pricing 4.7 Features 4.7 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/148733-149363/TapMango-vs-Kangaroo-Rewards) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $14.99/month Price $250/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $79/month Price $14/month 4.7 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/149363-155928/Kangaroo-Rewards-vs-Zoho-CRM)