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ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.
Small to medium-sized online retailers who need help managing inventory quantities and expanding their online presence. Sellbrite is affordable for smaller sellers and scalable for larger ones.
Very easy to use, integration with third party software is superb and great customer service.
Been using their system for over 3 years, and one day they just disabled my account and I lost all the the shipping cost and order data, they do not respond to customer service requests at all.
This is the best shipping automation software I have found so far I've been late to automate all your orders Integrations they have with almost every platform is amazing.
In my book a scam and useless waste of money Stay away.
Another of our favorite features is the branded tracking page that your customers will see with the tracking code. It looks great and helps give your site a more polished and professional look.
One of the worst experiences ever in 40 years in business.
It gave me the confidence to successfully run my side business and have all the paper trails and reports saved in one location.
Very poor customer support. I have contacted them on Friday and was not even replied to by end of day.
Recently moved to SellBrite from Channel Advisor and so far have been very pleased. Nice user interface and very responsive customer service.
After trying two other marketplace integration companies with no results and all the painful and aggravating learning curves and not to mention zero customer service once you sign up.
They are adding more and more great functions and features all the time. We happy to be a part of the Sellbrite family.
I researched the "other guys" and seen that they had more reviews but also had many problems. That was one of the reasons I chose Sellbrite 9 months ago and have not regretted that decision.
First thing noticed - 4 out 5 stars. That 5th star will be there shortly as these guys have a fantastic team and a fantastic product.
I use eBay because it is faster but I am finding some things aren't updating in Sellbrite so I am having to fix a lot of those things at a snails paced as I wasn't aware of this (bad habits of mine).
Being an ex-programmer myself I understand that things can not be accomplished overnight, but their team has been doing an outstanding job. The product is easy to use and very intuitive.
The choice was narrowed down to Stitchlabs, Ecommdash and Sellbrite. Stitchlabs was next ruled because we were limited to 2 selling channels for our budget.
Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.
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