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BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday.
Residential cleaning companies, including maid services, window washers, pool cleaners, as well as residential and commercial lawn service and landscape companies.
BigChange has a friendly and appealing interface that is easy to navigate. Fleet management and tracking is easy and comes with a mobile app that allows you to keep an eye on your assets on the move.
Purpose built Risk Assessment and Method statement function missing.
Fantastic, they are always helpful if any issues are raised and get them resolved quickly. The software is slick and easy to use and is a huge help in our daily tasks.
Tracker lagging and the use of admin not being tailored to specifics.
The Big Change team are great and will support you. If you are looking for a cost effective solution for your business I would recommend this.
We struggle to download and view dash cam footage as we may not be able to access the SD card for a couple of days and when we do the data is not on the card.
It has been a smooth changeover from our other system and has been made easier by the customer service Road Crew who are on hand all day. They are so helpful, empathetic, knowledgeable and polite.
The lack of integration from Big Change to implement in to our business and transition from the old software we were using.
It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Everything, this company is shockingly terrible, impressively dysfunctional, and has amazingly terrible customer service. I am truly shocked by their incompetence.
I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.
I had to call the bank and put a stop payment and flag them for fraud to prevent future billings on my credit card. For a business that outsources customer service this is very ironic.
The first video training offered today is a great idea. I believe this will be a major help.
They lied to me in the sales process about what customization options I had. Their "Engineering" department has literally not fixed one single problem.
We can suggest features and they do their best to accommodate your request.
We have repeatedly requested phone contact. They have taken money from us in error for a dispute 2 times (yes, one dispute = 1 deduction).
Tanya H.: Hi, I'm Tanya. I'm an operations manager. And I would give BigChange a five out of five. For more information, click the link below. We were using a Fleet Metriks before, and it didn't work for us because it didn't flow easily together. So if I wanted to look at a job, I had to go to one screen. If I wanted to find an invoice, I had to go to another screen. And that just didn't work. It was very time-consuming. We chose BigChange because everything flows nicely together. So from raising a quote to then the quote being accepted, the customer being able to see everything under the portal and the back end of the software to raising the job from the quote to adding the purchase orders from that same job and everything is just all in one neat little parcel in one place. Initially, it was a bit of a challenge if you're not too technical, but the more we use it, the better it's getting. And the more I'm finding additional functionality, I'm getting really excited, and I can't wait to carry on learning. I would recommend anybody get BigChange, especially if administration is your job. Data entry and that is so much easier on BigChange. It flows nicely. It's logical. It's easy to find. Yeah, definitely get BigChange. It'll save you loads of time.
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BigChange
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