# Compare BigChange vs BuildOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BigChange and BuildOps based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/149479-194155/JobWatch-powered-by-BigChange-vs-BuildOps --- # BigChange vs BuildOps Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BigChangeBuildOps2/4 selected [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.5 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) [## BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.5 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Starting Price £14.95/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment CG JC Based on [270 reviews](#user-reviews) Positive 240 Neutral 22 Negative 8 [## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [177 reviews](#user-reviews) Positive 162 Neutral 8 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 21,448 reviews from scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Mobile Access 4.1 Booking Management 4.4 Calendar Management 4.2 Real-time Scheduling 4.6 Customer Database 4.3 61%Fit Missing features Feature ratings Mobile Access 4.3 Booking Management NA Calendar Management 4.0 Real-time Scheduling NA Customer Database 4.6 User satisfaction User satisfaction 4.5 User reviews[270](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 User satisfaction 4.4 User reviews[177](https://www.capterra.com/p/194155/BuildOps/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.5 Price starts from Price starts from £14.95Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday. Best for Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management. ## User reviews Pros & cons CG Calum G. Procurement & Operations > "The ability to collective store information between both customers, jobs & resources also for a service company has allowed us to have everything available within a couple of clicks." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) TW Tammy W. Office Manager > "We also have different customer categories on the system and due to the data being different on the detail tab, if the drop down is changed accidentally, even if not saved all data is lost..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) JC Jason C. New Business Director > "My favorite features of the system is the Job Management/Scheduling, the Tracking feature and how that links in with the scheduling diary." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827637) SS Samantha S. Operations Manager > "There are a few elements to big change that are glitchy and prevent us from using certain functions which make our processes longer - for example emails sent from big change are 50/50..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) MM Melissa M. Customer Service Manager > "The ability to group jobs and share among resources allows everyone to be on the same page and gives easy control to the administration team." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5003626) GW Gary W. Manager > "The product didnt meet our need to have mutiple equipment in one job due to the stock/equipment being all under one place, this makes it difficult to identify service parts per item, we..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) SS Samantha S. Operations Manager > "Implementing big change has made a huge difference to tracking issues which has helped us find missing invoices/missed visits and any other important problems much quicker." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) GW Gary W. Manager > "Good features, but sometimes difficult to build a worflow and worksheets that meet our specific requirements. Although i'm not on the job coordination team, i beleive the layout and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) CJ Cooon J. Head of Relations > "Fleet management and tracking is easy and comes with a mobile app that allows you to keep an eye on your assets on the move." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) CJ Cooon J. Head of Relations > "Separately, in a world where much job planning is done months in advance, only being able to see 28 days worth of jobs on the tablets is frustrating, especially when technicians are trying..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) ML Matthew L. Sales Operations Anaylst > "Overall I am happy with BigChange but would like to see some more quality of life updates such as better sorting and filters or the ability to put additional group jobs inside group jobs..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825042) DC Dave C. Director > "We integrate the system with a client meaning they can allocate us jobs however this is also clunky and dated." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) AS Anmol S. Associate software engineer > "It solved our one of the biggest problem that was managing workforce it's integration with calendar makes it one of the best software out there." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6055775) TW Tammy W. Office Manager > "The hand over was also pretty rushed and felt like once on boarded we were left to get on with it rather than assisted in the continuous development of the newly taken out system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) TL Tina L. CRM & Data Delivery Manager > "Knowing what stock we have available and what the resources have on their vehicles is something we never had before so has made scheduling and ordering a much more streamlined experience." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5060215) JL Jonathan L. Operations manager > "Really really poor service, you never get the same cperson to deal with the set up and we have had to resort to bringing in our own software engineer to try and get the system up and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) SS Samantha S. Operations Manager > "This system is great and easy to implement especially if you have a small business and integraite manual, paper heavy processes with more automated processes - our engineers and office..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) MH Mark H. IT Project Coordinator > "If you have multiple systems you cannot use them both with the same e-mail easily." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5051382) AJ Abby J. Operations Support Supervisor > "The customisable aspect of the system was good to be able to adapt to our processes and develop personalised report templates." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4890314) HM Hannah M. Office Manager > "Can be rather difficult to set up CRM or jobs with many different settings, different features such as job types, job categories and templates are needed to set up a job, which can be time..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) CG Calum G. Procurement & Operations > "Doing this allows us to keep a live up to date paper trail that anyone in the business can get information from." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) RC Ricky C. MD > "Big Change, BIG promises that they fail to deliver, no help with transition from an existing system and no help at all (unless you pay extra of course) with the bespoke elements of the..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) AW Alexina W. Office Manager > "Our quotes are produced and emailed to customers to be doc e signed which saves so much time to produce and convert." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4896832) RC Ricky C. MD > "This system has cost my company a fortune and we are going back to our original system as its was far more user friendly and efficient, I will ask all of my staff members to provide an..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) TW Tammy W. Office Manager > "This system is quicker and has more features than our previous one, although more assistance in setting these up from big Change is required." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) KB Kyle B. Head of Systems Development > "The reports are not good and not well thought out when compared to competitors, exporting is difficult or not available for some reports and there are no options for the automation of..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4544307) HA Hanaan A. Control Centre Manager > "I really like using BigChange as it lets everyone update the sites in one central point" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4947876) JM Jake M. Operations Director > "We end up having to send this as a separate schedule which isn't ideal." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6192423) DC Dave C. Director > "Overall we're happy and the service we get is great especially from \[sensitive content hidden\], however the user interface needs to rapidly improve as it feels 10 -15 years behind. If this..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) GW Gary W. Manager > "The whole creation of worksheets felt very clunky, and this wasnt fully explained or appreciated by us at the start." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) JS Joe S. Technical Support and Project Engineer > "The real-time 'live' feeling to everything, everything that is updated in the back office is sent to our engineers tablets straight away. As is everything that the engineers complete on..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4712626) JV Jane V. Compliance manager > "The financial side of BC reporting isn't really up to scratch at the moment and we have had to find work arounds." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885202) DC Dave C. Director > "Our customer care \[sensitive content hidden\] is really attentive and understanding with regular visits, something other workforce management systems don't offer." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) BS Byron S. Director > "It’s too clunky - multiple pop ups and no real organisational system" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4942588) HA Hanaan A. Control Centre Manager > "It can be used as a central system for all colleagues and employees." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4947876) JL Jonathan L. Operations manager > "Awkward software with absolutely no back up from the Big Change software engineers who always seem to be off sick or helping their injured parents" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) NM Nikki M. Helpdesk Manager > "The system is fantastic for scheduling work, tracking the whereabouts of the vehicle so that clients can be updated." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4452120) JM Jake M. Operations Director > "Not enough characters permitted within the quoting description." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6192423) KS Kim S. Sales Coordinator > "Alerts can also be set up for so many things it helps keep everyone focused on weekly updates or even quarterly tasks to be completed. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4379515) VC Vicky C. Office Manager > "The short videos take forever as you need to rewatch, then you have your test and then you have to try and Implement what you have just watched. If you forget a part of it or it doesn't..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3688447) ST Suzanne T. Transport Manager > "On boarding was fantastic, being able to use the system to achieve what we want is a really good feature. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827024) CM Chris M. Surveyor > "The lack of MOT certification, this costs us thousands of pounds a year." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885570) CJ Cooon J. Head of Relations > "From the “Roadcrew” help desk to senior managers and developers, everyone is always happy to interact with customers directly." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) GW Gareth W. Managing Director > "we have had quite a few problems wit day to day running with Job Wacth and some issues which have been costly to remedy still continue to plague us, duplcation of random maintenece visis..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545237) PW Paulette W. Helpdesk Team Leader > "In addition to that there is a super amazing team at the other end of the phone who are always on hand to assist you. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943296) OS Oliver S. Chief Operating Officer > "There's a lack of Data analysis available." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5056120) HM Hannah M. Office Manager > "So far Big Change has helped us reduce our paper usage, allows our resources to provide more information for all jobs. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) SM Stephen M. Director > "Not all the reports appear to tabulate correctly" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6263129) WW Wayne W. Transport Manager > "big change was already in use when i joined the company, it was easy to learn and use.alot of aspects to it and some useful tools." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4889983) LL Luke L. BDM > "As a CRM AND quote creator, the product overall takes a lot of time to use, and as such we do not utilise the CRM function nearly as much as we used to use a competitor software" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4721139) RL Rob L. Property Manager > "We were looking to move away from paper based scheduling and reporting to give a more professional appearance to back the good work we already offer our clients." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4643414) CO Chloe O. Finance Director > "We decided to carry on with the contract as seen as we had no choice and was paying for it anyway and I can honestly say it is the worst software I have ever used, very little help or..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) BS Byron S. Director > "It’s helped us grow 30%The tech support are amazing" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4942588) RG Robyn G. Administrator > "I do not like that i cant set up one job for a job that lasts a week - I have to set up a new job for every day which is not good. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3751912) CC Carly C. director > "Integration with sage, instant updates, engineers are happy too as they have all their jobs on the tablet with instructions." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4628567) JS Joe S. Technical Support and Project Engineer > "The fact that I can't filter by supplier when looking at purchase orders raised to a particular contact on the CRM." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4712626) RL Rob L. Property Manager > "Really good features to enable us to move away from paper based scheduling and reporting." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4643414) RC Robyn C. Head of Field Operations > "Not easy to work out how to use reporting etc, without using the university." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943000) JO Jemma O. Operations Manager > "We have found the software from Big change to save us hours of administration time, no longer chasing paperwork from our mobile field operatives, accurate feedback whilst on site has..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3093018) TCC Terry Clark C. MD > "We lost three members of our team, who jointly made a major mistake due to failure of linking separate trades within our organisation." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___3728827) HB Hannah B. Company Secretary > "The ideas portal to make suggestions for improvements has been great and the continued contact with product development has been very reassuring that this software will be something our..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545330) NA Nick A. Door Engineer > "It sometimes runs slow especially when running service sheets on a multiple door site" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4543991) KB Keith B. ELECTRICIAN > "Before i joined KDE it was paperwork all the time to physically have it all in one place timesheets etc is a blessing" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4752800) AJL Abbie Jo L. Accounts&Business Support Manager > "Not completing jobs without a purchase order as site can be put on stop." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545297) HM Hannah M. Office Manager > "Any changes to any reports can be carried out much easier as we used to use paper copies of reports. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) DL Dan L. MD > "The app design seems a bit dated and slow compared to others such as ServiceM8." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704729) OS Oliver S. Chief Operating Officer > "Overall, Big Change has been the transformation our company was needing." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5056120) GW Gareth W. Managing Director > "We have been offered additional onboarding from \[sensitive content hidden\] totalling 4 days at present but I cannot see the light yet." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545237) AJL Abbie Jo L. Accounts&Business Support Manager > "You can use the new ideas portal for any suggestions you have to better the system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545297) David T. Director > "There have been a few outages in the past which halt operations" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704815) CM Chris M. Surveyor > "The onboarding process was very professional and relatively straight-forward." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885570) TCC Terry Clark C. MD > "Our IT engineer worked on the installation and onboarding full time and was not given the promised support from Big Change" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___3728827) GM Greg M. Director > "They listen to feedback and suggestions from their users which has helped them to develop a very comprehensive and flexible system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4236094) AB Alan B. Environmental Manager > "The only criticism I could mention is the input of customer POI's as we have customers that overlap on the system and have had to polygon the boudaries" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3036185) PW Paulette W. Helpdesk Team Leader > "For me personally, Big Change is the most easiest system to use. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943296) SB Simon B. MD > "We no longer have the need for the trackers but unfortunately still have to pay for the subscriptions every month for the rest of the term." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2861284) EC Emma C. Project Administrator > "Road Crew are also very helpful." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827040) RM Ryan M. Office Administrator > "On the fleet section it gives you columns for when Services, Mot, tax etc are due, but we are unable to add to this column, we have other things for our vehicles that we need to book in..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2310203) PD Paddy D. Operations Manager > "Easy to use by both field technicians and back office alike." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5052774) CO Chloe O. Finance Director > "We have asked several members of our staff to have a go with the software and everyone has reported the same, awful!" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) [View Reviews](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) JH Jennifer H. Service Billing Administrator > "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized system...." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AB Ashley B. Department Head > "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) JH Jennifer H. Service Billing Administrator > "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) JH Jennifer H. Service Billing Administrator > "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "This can make it harder to quickly pull insights or track performance without additional effort." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SS Sasha S. Co-Founder, Chief Executive Officer and President > "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361) MS Mike S. Service Sales > "The onboarding process was very rough. When entering assets from the app, it can take a long time to load. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134346) AB Ashley B. Department Head > "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SH Scott H. Director of Operations > "They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910) JH Jennifer H. Service Billing Administrator > "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) RF Ralph F. Accounts Manager > "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951) JH Jennifer H. Service Billing Administrator > "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) HE Holly E. Service Coordinator > "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) HE Holly E. Service Coordinator > "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) MN Michael N. President > "They can be clunky and not in line with how quoting is performed in the platform." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) MW Melissa W. Office Manager > "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the details..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) SH Scott H. Director of Operations > "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910) KP Kevin P. sales and technology > "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) BM Bruce M. HVAC technician > "Many times I have lost information when I had to restart the app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738) JH Jennifer H. Service Billing Administrator > "It provides strong visibility into job progress, which helps both operations and accounting stay aligned." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) TS Thomas S. President > "The program CANNOT sync successfully with QuickBooks Desktop as promised." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) GD Genevieve D. Business Analyst > "I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!!" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236) DD Dani D. Dispatcher > "Seems like the people on the line don't know the product and have to call back constantly." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894) KP Kevin P. sales and technology > "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) TS Thomas S. President > "Support is quick to send out an email that they are looking into the issue but slow to solve the issue." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) PS Patrick S. Maintenance Manager > "It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330) DT Darrin T. Operations Manager > "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) GW Grant W. President and CEO > "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239) KZ Kaitlin Z. Office Coordinator > "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) BM Bruce M. HVAC technician > "I love having all the history in photos available to go back and look at on each asset." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738) MW Melissa W. Office Manager > "Cost-very expensive" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) WP Whitney P. Executive Assistant > "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) CI Christian I. Operations Analyst > "Some of the workflows are more cumbersome." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346) PS Patrick S. Maintenance Manager > "Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330) DM Dorothy M. CFO > "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488) MN Michael N. President > "AI functions are helpful when shortening workflows." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) AM Aaron M. Project Manager > "The customer service and technical support are nonexistent." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) GD Genevieve D. Business Analyst > "The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236) MB Michele B. Office Manager > "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020) DT Darrin T. Operations Manager > "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) FA Frederick A. Company Onwner > "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679) AM Aisha M. Operations Manager > "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376) TP Tori P. Dispatch Manager > "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599) HE Holly E. Service Coordinator > "The accessibility it is from both desktop and mobile side. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) ZB Zachariah B. Data Entry > "Just the loading will take longer than expected sometimes." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) WP Whitney P. Executive Assistant > "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) Ashton G. Client services > "Getting to pipeline is a little difficult, but I might just not see it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444) ZB Zachariah B. Data Entry > "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) KZ Kaitlin Z. Office Coordinator > "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) AB Ashley B. Department Head > "Another major advantage is how easy it is to track quotes and work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AM Aaron M. Project Manager > "Save yourself the frustration—don’t waste your time or money." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) AB Ashley B. Department Head > "With continued enhancements, it has the potential to be an even more powerful all-in-one solution." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) EC Emily C. Operations Manager > "I could never go back to the pen and paper of doing things." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586) MN Michael N. President > "Ease of use, flexibility with different scopes of work service vs construction." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) VR Verified Reviewer Business Process > "Reporting does not show all the data we expect such as the total cost of the contract." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190) Keith O. Owner > "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019) LM Loura M. Administrator > "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365) LD Les D. Book Keeping > "Sync's well with QB's desktop." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488) DG Dan G. Data Admin > "Accounting integration does not work well with Sage300 so update is a must." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165) PM Pam M. Vice President > "Implementation is long and hard but once you move through it, you will start to see the benefits." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) JH Jana H. Credit and Collections Specialist > "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108) PM Pam M. Vice President > "BuildOps is continually improving and does listen to customers in planning for improvements." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) RW Robin W. dispatcher > "I don't like that I can't tag different items in my work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273) PM Pam M. Vice President > "I like how streamlined it is, how easy it is to see job costs and ease of invoicing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) MP Matthew P. Service Manager > "The forms are very limited in functionality with no integrated logic." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649) DC Dallas C. Dispatcher > "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) JB James B. Service Coordinator > "The updates sometimes are not the best and can slow up the software" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749) JM John M. Forman > "Ease of storage and utilizing files on app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860) CB Cameron B. Payroll Accounts Receivable Specialist > "We struggled getting our voices heard and struggled getting the customization done." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185) MI Matthew I. General Manager > "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349) AM Aaron M. Project Manager > "Now, they are completely unresponsive." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) DC Dallas C. Dispatcher > "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) LH Liz H. CFO/Integrator > "It was residential based and workflows seemed more difficult than current work flows. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4839774) MN Michael N. President > "Progressive company always improving the product for contractors." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) JL Joseph L. Project Manager/Estimator > "The service agreement module is a little cumbersome and takes some getting used to." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617) JB Joshua B. Life Safety Division Manager > "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436) DE Dana E. Account Manager > "some of the customizable aspects are still lacking" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753) BB Brittany B. Feild Services Manager > "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697) LP Logan P. Office Manager > "The time tracking feature is one that we have not used at all." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439) [View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/) ## User interface [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) 4.48 (270) 4.43 (177) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Absence Management 207 Important Access Controls/Permissions 150 Important Activity Tracking 120 Important BigChange Top features 33/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#features) BuildOps 11/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/194155/BuildOps/#features) ### Recognition No recognitions have been awarded to BigChange BuildOps is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support BigChange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BuildOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BigChange - By Simpro Software - Located in Australia - Founded in 2002 BuildOps - By BuildOps - Located in United States - Founded in 2018 ## Popular Comparisons [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/149479-153475/JobWatch-powered-by-BigChange-vs-FieldPulse) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) £14.95/month Price $39/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-149479/Jobber-vs-JobWatch-powered-by-BigChange) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/149479-150053/JobWatch-powered-by-BigChange-vs-ServiceTitan) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) £14.95/month Price $245/month 4.3 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-149479/Service-Fusion-vs-JobWatch-powered-by-BigChange) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.2 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149479-162600/JobWatch-powered-by-BigChange-vs-Limble-CMMS) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162600-194155/Limble-CMMS-vs-BuildOps) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) £14.95/month Price $35/month 4.3 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136363-149479/ServiceBox-vs-JobWatch-powered-by-BigChange) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Contact vendor for pricing Price $35/month 4.2 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps)