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better software since 1999
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BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday.
We serve janitorial, maintenance and security contractors with distributed workforces.
BigChange has a friendly and appealing interface that is easy to navigate. Fleet management and tracking is easy and comes with a mobile app that allows you to keep an eye on your assets on the move.
Purpose built Risk Assessment and Method statement function missing.
Fantastic, they are always helpful if any issues are raised and get them resolved quickly. The software is slick and easy to use and is a huge help in our daily tasks.
Tracker lagging and the use of admin not being tailored to specifics.
The Big Change team are great and will support you. If you are looking for a cost effective solution for your business I would recommend this.
We struggle to download and view dash cam footage as we may not be able to access the SD card for a couple of days and when we do the data is not on the card.
It has been a smooth changeover from our other system and has been made easier by the customer service Road Crew who are on hand all day. They are so helpful, empathetic, knowledgeable and polite.
The lack of integration from Big Change to implement in to our business and transition from the old software we were using.
The Lighthouse team have been fantastic. Any knowledge gaps they are very responsive and have assisted without fuss Great product and would highly recommend.
Multiple inactive users throughout the day which might be due to having bad reception on site.
The team is always available and happy to assist. The software system is the most advanced system that I have seen, the technology is amazing.
We had problems with tracking security guard movements across our sites.
The customer service is fantastic, they have responded quickly to all our questions and needs. They are always asking us for input and improving the product.
The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required.
I like working with the team. They are very helpful and develop what you want.
Nothing, it's very helpful, easy and less papers to carry around and end up losing somewhere.
Tanya H.: Hi, I'm Tanya. I'm an operations manager. And I would give BigChange a five out of five. For more information, click the link below. We were using a Fleet Metriks before, and it didn't work for us because it didn't flow easily together. So if I wanted to look at a job, I had to go to one screen. If I wanted to find an invoice, I had to go to another screen. And that just didn't work. It was very time-consuming. We chose BigChange because everything flows nicely together. So from raising a quote to then the quote being accepted, the customer being able to see everything under the portal and the back end of the software to raising the job from the quote to adding the purchase orders from that same job and everything is just all in one neat little parcel in one place. Initially, it was a bit of a challenge if you're not too technical, but the more we use it, the better it's getting. And the more I'm finding additional functionality, I'm getting really excited, and I can't wait to carry on learning. I would recommend anybody get BigChange, especially if administration is your job. Data entry and that is so much easier on BigChange. It flows nicely. It's logical. It's easy to find. Yeah, definitely get BigChange. It'll save you loads of time.
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BigChange
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BigChange
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