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Membership management solution designed for the fitness industry that helps with managing leads, scheduling appointments, setting reminders, reporting performances, and more.
Fitness & wellness businesses
User friendly, customer service is great, like the follow up schedule system, I love that I can access from anywhere.
It is terribly frustrating that other companies can mass text but we cannot. This feature is the only thing that would make me consider switching to another program.
What I like most about Club OS is that it's very user friendly and easy to use. I also love that the dashboard shows you everything you need to know all in one convenient place.
Sometimes certain features never sync, and customer support asks for bundles of useless information. They also ask for illegal screenshots of Datatrak.
What I like most about this software is that it helps me to stay on track with daily tasks. The ease of having all my contact and scheduling information in one area has been beneficial.
I have been unable to sync my calendar onto my iPhone so I have to re-sign in on my internet browser every time I go to check my schedule.
This is my first time operation a system with this type of software. It was a good experience and it benefitted me by helping me be more organized.
There have been a few glitches that we have been unable to fix, such as duplicate accounts and inaccurate numbers. The system doesn't always interact well with DataTrak.
My experience has been great. I am having a wonderful time seeing other instructor's showcase their styles and sharing my own with other people thanks to this platform.
The transferring between with stripe was confusing and long.
The integration to our Squarespace website is visually appealing and seamless. The customer service team is very responsive and helpful.
The one thing I feel I am missing the most in transfer over software is loading in clients' previous number of classes from the old platform.
The team is super responsive if you need technical help, and I love the company's beliefs in creating a community of instructors and encouraging us to shine.
I think what frustrates me from time to time is that I need to go out of Arketa and onto stripe to see my net income.
Arketa has the best customer service. They genuinely care about each user and strive to make meaningful connections to help us grow our businesses.
The only thing I feel like I’m missing is getting an email when a client cancels an in studio class reservation.
Brietta: Hi, my name is Brietta. I own Embody Center for the Healing Arts in Sandpoint, Idaho, and I give Arketa a five star rating. I first used Mindbody and I just thought it was really clunky and kind of archaic, and I always had to have someone helping me to do simple transactions or reconciliations. And so then I switched to Glofox and I didn't have too many problems with Glofox, it just does not offer as much as I needed for my business. I chose our Arketa because it has a on-demand library for my videos. I can do livestream. I am able to book my clients easily. I was able to have pictures and more description on my website for classes and events and... Oh, also the groups. There's these... I haven't delved into it yet, but communities. I was able to create communities and it just was more all encompassing for all that my business offers. Arketa was the easiest software to onboard with. I had what felt like a personal Arketa coach, and I could reach out to him any day, he would get back to me probably that same day, and we had a meeting once a week and we would go over my questions. He'd line me out, sometimes he would just go through it really quickly with me, and it was just super helpful. I didn't have to wait and I loved it. I would recommend Arketa if you have a lot of different dimensions to your studio. If you like to offer things through Zoom, if you have programs, online programs, that you want to set up in addition to your weekly classes and events. I would highly recommend Arketa for that because it really includes everything and even beyond what I just said.
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Club OS
Arketa
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Arketa
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