# Compare GoCo vs ADP Comprehensive Services 2026 | Capterra > Unsure of what to choose? Check Capterra to compare GoCo and ADP Comprehensive Services based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/149545-175840/GoCo-vs-ADP-Comprehensive-Services --- # GoCo vs ADP Comprehensive Services Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GoCoADP Comprehensive Services2/4 selected [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [116 reviews](#user-reviews) Positive 103 Neutral 6 Negative 7 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [266 reviews](#user-reviews) Positive 224 Neutral 29 Negative 13 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Payroll Management 4.3 Employee Database 4.6 HR Management 4.1 Time & Attendance 4.2 Employee Management \-- 77%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.1 Time & Attendance 4.1 Employee Management 4.0 User satisfaction User satisfaction 4.4 User reviews[116](https://www.capterra.com/p/149545/GoCo/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.4 Customer support 4.4 User satisfaction 4.3 User reviews[266](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for GoCo is used by HR departments, payroll administrators, benefits managers, compliance officers, and companies migrating from TriNet HR Platform. Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons JS Juan S. Senior Consultant > "Automated onboarding gets new employees moving fast, and payroll flows are adaptable, so time tracking,..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6884355) AH Aziza H. Program Manager > "Adding an editing forms for on boarding staff just employees in general to fill out was a hassle very..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6861677) BT Brianna T. Project consultant > "They were able to help us organize our employee database when we did not previously have one." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7032760) Ezequiel D. Production coordinator > "They not only messed up all our W-2s, but have yet to send the corrected ones after many requests and..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) ES Emily S. Manager > "The scheduling and time clock and the payroll, it all gives a good learning curve." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) JV Jon V. Owner > "We have had numerous issues related to payroll, scheduling and a myriad of other problems, and they are..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) JV Jon V. Owner > "We liked the ability to streamline our onboarding process." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) ES Emily S. Manager > "There are some bugs and issues that need to be worked out" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) Sarah S. COO > "He seemed the most empathetic out of the media of individuals we came across during our turbulent times." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) JV Jon V. Owner > "Most of the people we've talked to within the organization don't find solutions, just offer lip service." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) CH Connie H. controller > "It was easy to install and implement. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7094863) Ezequiel D. Production coordinator > "Their customer service is awful." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) SS Shari S. VP Human Resources > "The ability to build workflows keeps us organized and ensures that no task falls through the cracks." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) Sarah S. COO > "I feel like we’ve had to describe tax code and everyone is so stuck in their silo." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) GS Gregory S. Product Director > "I like the org chart feature and the API for connection to other applications." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020) JV Jon V. Owner > "Their support is close to non-existent." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) ES Emily S. Manager > "I like the value for your money." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) Sarah S. COO > "I’m the COO and I haven’t gotten paid in a month." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) ML Monique L. Talent Acquisition Manager > "There is great customer service that helps you with different things and are able to take suggestions..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079756) CG Cristina G. Accountant > "It was difficult as we were not able to pull reports from a point in time or range accurately." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079744) JO Jordan O. Director of Operations > "It is easy for new employees to use and has helped us gather the documentation we need for team members..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071317) AS Alysha S. City Desk > "I hate how the app quits our of no where the app is always crashing so I have to use my browser instead." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073603) LP Lucy P. Manager > "The tasks and alerts make it helpful to know what is currently happening with PTO" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070160) AM Alex M. CSM > "Some features lack development, found slow load times occasionally" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069833) AE Alisa E. Director of Finance > "Complete ease with all functions, especially time tracking and payroll processing." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072708) ML Matt L. Rapid Development Team Lead > "There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) VT Vickie T. HR Manager > "It helps cut down on time spend on-boarding people. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079856) AO Amanda O. Infinite Campus specialist > "Unable to easily export data from what I've heard from our super users" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919) GS Gregory S. Product Director > "Easy to store employee documents, conduct new hire onboarding, and benefit enrollment." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020) KC Katherine C. Office Manager > "Reports are occasionally finicky, or take an unnecessary time to load." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070213) LC LaKeita C. Owner CEO > "The team page looks good." [See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276) LC LaKeita C. Owner CEO > "Payroll is TERRIBLE." [See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276) MW Mindy W. Director of Development > "They have regular releases and it's nice to see the focus on responding to the customer." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288) LF Lynne F. Director of Human Resources > "I've even received drastically wrong information about the billing of our account as well. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219) SA Sunrise A. Deputy Director > "We've been using GoCo for our onboarding and HR needs for several years now and we have found it to be..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159) MT Monique T. Sr Clinet Associate > "The same issues seem to arise and we are unsure where the disconnect is." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069953) SS Shari S. VP Human Resources > "We've also gotten a lot of assistance from our client services team who meet with us whenever we need..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) VR Verified Reviewer CEO > "I normally would not take the time to write a review on a product like this, but hopefully I can save..." [See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323) PS Philip S. Segment Leader > "I liked how accessible the service was via computer and mobile, particularly the user interface!" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069777) BJF Becky Jo F. Director of Operations > "We've had a hard time getting a hold of someone when we need help." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071529) ML Matt L. Rapid Development Team Lead > "I'd be interested in trying more of its features if my organization decides to adopt them." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) LF Lynne F. Director of Human Resources > "We had a very knowledgeable main point of contact, but sadly for us, they were promoted. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219) AK Alex K. Operations Coordinator > "The custom fields have been perfect for us too." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079640) NH Nicole H. Learning Experience > "There are a lot of features that don't seem pertinent to me" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072817) SS Shari S. VP Human Resources > "Having a dedicated success team that we can speak to live makes all the difference." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) JW Jessica W. HR > "The time tracking data didn't work well for our company." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2958648) SA Sunrise A. Deputy Director > "We've also found a lot of value in the trainings that GoCo provides periodically." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159) VR Verified Reviewer CEO > "Very dishonest sales practices. " [See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323) AH Annie H. Director of Client Solutions > "As a manager, GoCo has made it easy to track vacation and OOO time" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073279) RM Ronnie M. owner > "The payroll they sync with (execupay) does things relatively last minute which is pretty frustrating." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2667944) AO Amanda O. Infinite Campus specialist > "Signing up for our employee benefits in GoCo has been very easy" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919) HH Hannah H. Human Resources Generalist > "We’ve been experiencing an issue for the past few months with part time employees being changed to full..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2670312) MW Mindy W. Director of Development > "I like having a customer service team that responds quickly. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288) AK Alex K. Executive VP > "Overall it's generally a non-issue but I have noticed that especially after hours that the whole..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2656068) KM Katie M. HR Manager > "They seem to listen to what their clients want, and I know we appreciate it here in our clinic." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069972) VR Verified Reviewer Director of Operations > "Did I change vacation because--someone made a mistake or because we gave someone a vacation day for..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2657217) HB Hannah B. Program Manager > "Great feature is the team org chart." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072591) RW Racheal W. Dsp > "I have no comment for this." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2672041) [View Reviews](https://www.capterra.com/p/149545/GoCo/reviews/) TH Tracy H. HR Manager > "While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced administrative..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running previews)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our team..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues that..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) TH Tracy H. HR Manager > "The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring regulatory..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as well..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and leave..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase accordingly" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to be..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) EB Eric B. Accountant > "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your setup..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few minutes to..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information half..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) LY Lexi Y. HRIS Manager > "We have had negative experiences with other service teams, though." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681) SW Sara W. Sr. Payroll Specialist > "The system has amazing features and a great payroll system that is customizable." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097) BM Becky M. Director of Business Applications > "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447) BB Britta B. Director of Finance > "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise it..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) AL Angela L. VP > "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140) AH Allison H. Corporate Accountant > "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640) SB Sydney B. People Operations Lead > "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) JD Julie D. Payroll Specialist > "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PC Paula C. HR Generalist > "I can not think of any down side to the service." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) HH Hector H. Payroll > "How ADP keeps updating to give the customer easy and better access to ADP" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) JM Jose M. Finance HR Director > "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting, etc.)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) PC Paula C. HR Generalist > "It makes it easy for employees that have questions to reach out and get precise answers quickly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) SL Shoua L. HR Assistant > "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on something..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) ST Shannon T. Sr. HR Generalist > "That fact that it is not very customizable to some of our needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011) SC Susan C. Chief People Officer > "You clearly focus on the quality of your hire, to ensure that our support is top notch." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748688) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [GoCo](https://www.capterra.com/p/149545/GoCo/) 4.44 (116) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (266) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important GoCo Top features 35/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/149545/GoCo/#features) ADP Comprehensive Services 33/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition GoCo is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support GoCo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details GoCo - By Intuit - Located in United States - Founded in 1983 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-149545/WebPay-vs-GoCo) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149545-172127/GoCo-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-149545/BambooHR-vs-GoCo) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149545-153140/GoCo-vs-Connecteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/149545-155895/GoCo-vs-WorkforceNow) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-149545/Paycom-vs-GoCo) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-175840/Gusto-vs-ADP-Comprehensive-Services)