--- title: "Compare AnyDesk vs Dameware 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare AnyDesk and Dameware based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/149595-179422/AnyDesk-vs-Dameware-Remote-Support" page_type: "comparison" language: "en" --- # AnyDesk vs Dameware Features and Cost Comparison Last updated September 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AnyDeskDameware2/4 selected [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.5 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) [## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting Price €22.90/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.2 Reviews Sentiment Based on [1,798 reviews](#user-reviews) Positive 1,691 Neutral 78 Negative 29 [## Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.5 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) Starting Price $540.00 Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [244 reviews](#user-reviews) Positive 225 Neutral 15 Negative 4 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### RemotePC 4.7 (583) * * * Starting Price $29.50 Flat Rate,Per Year Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Admin By Request 4.9 (69) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Getscreen.me 4.8 (156) * * * Starting Price $5.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,487 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Single Sign On 4.7 Remote Access/Control 4.8 Multi-Channel Communication NA SSL Security NA Server Monitoring NA \--%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.3 Multi-Channel Communication NA SSL Security NA Server Monitoring NA User satisfaction User satisfaction 4.6 User reviews[1,798](https://www.capterra.com/p/149595/AnyDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.2 User satisfaction 4.5 User reviews[244](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 Price starts from Price starts from €22.90Flat Rate, Per Month - Free version - Free trial Price starts from $540Other, Not provided by vendor - Free version - Free trial Best for Best for Remote Desktop, Remote Support, Screen Sharing and Web Presentation Best for Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations. ## User reviews Pros & cons Chit B. web developer > "i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339) SK Sim K. Admin > "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234) Marco C. Pre Litigation Legal Assistant > "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077) Harshul S. Senior. Technical Support Specialist for Network Operations > "The mobile app works but it’s not very comfortable to control a full desktop from a phone." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) Parker W. Teacher > "It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544) AbhB Anas bin hasan B. CEO > "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) PB Proera B. IT Engineer > "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830) Aachal S. Innovative Product Management Specialist > "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) RS Rasheed S. System Support Administrator > "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also the interface looks a bit old and could be cleaner." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) VR Verified Reviewer Compliance Manager > "It’s my go-to tool for remote troubleshooting because it connects almost instantly." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7138183) Sunita P. Experienced Cloud Engineer > "The free version has annoying popups that disturb my work flow." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) VR Verified Reviewer Software Developer > "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) VR Verified Reviewer Administrator > "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Parker W. Teacher > "It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544) AP ANIENTO P. Executive Operations > "Sometimes the session recording does not store the detailed timestamps." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681) Harshul S. Senior. Technical Support Specialist for Network Operations > "It’s lightweight and doesn’t slow down the system like some other remote tools I used before." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) Sunita P. Experienced Cloud Engineer > "Security team does not like it much because it bypasses firewall rules." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) Chit B. web developer > "it work in all devices like mac , windows , android." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339) VR Verified Reviewer OTP Interpteter > "It's sometimes challenging to chat or use since it's two people using the same PC." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711) Chiara L. Law > "It is stunning how you can get access to someone else computer, being in control, and look at what they're looking." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7155631) Aneesh G. Game Developer > "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) AS ALFREDO S. LEAD > "I like it because I can connect from any computer to another computer directly." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123333) SK Sadhnaa K. Software Development Engineer > "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330) AJ Angel J. Manager > "Any desk is very good for remote support, remote access, computer control ." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662) VR Verified Reviewer Administrator > "They refused stating that when I asked the rep to cancle it had already been too late to cancle." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Harshul S. Senior. Technical Support Specialist for Network Operations > "Overall it’s been pretty solid for remote access and quick support tasks at work." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) VR Verified Reviewer Software Developer > "I sometimes felt the connection issue problems due to the firewalls." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) Debbie M. Owner Director > "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure...." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518) VR Verified Reviewer Software Developer > "The only minor issues that doesn't impact overall experience." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) JC John C. Graphic designer > "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144) AB Aaron B. IT Admin > "sometimes when a system is online but anydesk says it is offline and cant make connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674) BT BILLEL T. Support Engineer > "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518) RD Renico D. Senior Payroll Consultant > "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113) VD Virendra D. Warehouse Executive > "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762) VR Verified Reviewer Administrator > "They don't seam to care about their customers." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) AbhB Anas bin hasan B. CEO > "This software has widespread use around the world, due to its astonishing remote access and sharing facility." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) Ahmed M. lawyer > "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384) MMJ Medina- Maldonado J. Graphic designer > "I love using it so much for computer control ,and I can always recommend it to my colleagues and friends." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) AC Alvaro C. Software Developer > "The free license is not for commercial use and only allows you to access up to 3 devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741) MMJ Medina- Maldonado J. Graphic designer > "I like using it for computer control . " [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) DS Dharani S. Engineer Projects > "High internet availability for accessDirect transfer of files not possibleConnectivity issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671) VR Verified Reviewer DMV clerk > "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808) VR Verified Reviewer Administrator > "They have terrible customer service." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) MMJ Medina- Maldonado J. Graphic designer > "It makes remote support easier." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) RK Robyn K. Attorney > "I hate that you can’t mirror your multiple desktops on two screens." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) VR Verified Reviewer IT Recruiter > "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194) RK Robyn K. Attorney > "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) DG Dario G. Customer Advisor > "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275) MR Mahfujur R. P.A to The Deputy Director General Programe > "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799) Collins R. Technical Architect > "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104) AG Ashfaq G. Business Development Manager > "Sometimes real-time issues and delays in connecting with the host some time." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306) Ankit P. Designer > "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654) AA Akinsanmi A. Quality manager > "File transfer was quite slow and it took ages to move files" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290) Aachal S. Innovative Product Management Specialist > "For product manager who needs to see technical things on other machines, it is very useful and handy software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) IS Ivy S. Network Engineer > "It isn't clear to normal users how it works right off the bat to secure a system with a password." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769) Sunita P. Experienced Cloud Engineer > "It is lightweight and does not need heavy installation on server." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) FjaA Firas jumaah ahmed A. Laser printer maintenance expert > "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500) Sunita P. Experienced Cloud Engineer > "I can transfer config files easily." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) HM Henry M. Sócio > "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374) VR Verified Reviewer Software Developer > "Experience using it for remote support and presentation has been smooth." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) LD Lana D. Support > "If you don't zoom to full screen, it is difficult to see" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6144534) Junaid E. IT Manager > "It allows smooth remote access on any type of internet connection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) Ankit P. Designer > "The company should ban such accounts and monitor its authentic use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654) MR Marek R. Java Developer > "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) RAS Rachelle Anne S. RCS > "It is sometimes challenging to use it on mobile phones." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110) AkG Ajay kumar G. Full Stack Developer > "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625) SA Stephanie A. Marketing Manager > "Sometimes the application hangs awaiting for connection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6001933) MR Marek R. Java Developer > "A big change occurred when we realized that we could direct the screen to show exactly what we wanted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) AkG Ajay kumar G. Full Stack Developer > "Some times I can't able to access some permissions." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625) Aneesh G. Game Developer > "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) Muhammad Aamer K. Ful Stack Developer > "yes i know that sometimes there is a bad signals but still it needs to be optimized more" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091190) VR Verified Reviewer Software Developer > "Other than that, it's a good application and saves a lot of time for system support and others who rely on them." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) MB Melissa B. designer > "Miserable, I still do not have my refund from Etsy after an hour on the phone using this product." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6184006) SK Sadhnaa K. Software Development Engineer > "It's simple to transfer files with AnyDesk between devices securely." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330) NA Nasim A. Advisor > "Least like things about anydesk is once we connect to remote system it shows screen size very small and there is no option to make..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4087420) MR Marek R. Java Developer > "The efficiency of our technical support process has increased considerably since we installed AnyDesk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) Lena J B. Program Coordinator > "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351) AJ Angel J. Manager > "I like it because it is very easy to use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662) Abhik B. Student > "One of the issues I observed for Linux users is that the repository sometime does not work or it's security key expire." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3882106) MG Mustafa G. archiving officer > "Its fast and smooth performance, combined with its user-friendly interface and customizable settings, make it an excellent choice..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4660988) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also the interface looks a bit old and could be cleaner." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) CS Catalin S. IT Consultant > "Good interface, not perfect but functional." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6193221) RJM Rick Jones M. Freelancer > "It's very bad to type something on the user's screen when the Internet connection is bad. Although the software has a very..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___2984315) SS Surjeet S. Software Engineer > "Most likable thing about anydesk is it has a simple and intuitive user interface that is easy to navigate even for beginners." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4675474) Jahir J. Supply Chain Coordinator > "The interface looks unfriendly" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3213742) VR Verified Reviewer Data Annotator > "It is a user-friendly software with a stright forward interface." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6115270) MH Matt H. Self-employed > "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865) VR Verified Reviewer Post sales > "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617) Tiffany L. Founder > "I do not like that it was easy enough to be used to act as a fake company." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4981121) Anvyl F. Guest Services > "It offers multiple options and tools integrated into a nice, very easy to use interface." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3179224) KB Katie B. Brand Manager > "It also makes everything tiny so it is difficult to actually work on it." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3610833) AJ Angel J. Manager > "I like it because it is very easy to use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662) JB Jean B. Training specialist > "It is not very intuitive" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4225984) YK Yurii K. Technical Support Specialist > "It's very easy to setup and use, that even end users without any prior knowledge were able to run it" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123272) AS Akash S. Network Security Engineer > "Anydesk's Support isn't that great, and the responses are very late." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4555616) AbhB Anas bin hasan B. CEO > "It's easy to use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) VR Verified Reviewer Consultant > "Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___2756305) [View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/) VR Verified Reviewer CEO > "Overall, Dameware software is a comprehensive remote support and systems management solution that provides a range of tools to help IT professionals..." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4700137) AG Angel G. N/A > "I cannot drag and drop files from my desktop to a remote in screen share." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___5075967) MV Misty V. IT Manager > "When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6134254) VR Verified Reviewer Infrastructure Architect > "Resource Usage: During remote sessions, I’ve noticed that Dameware can be a bit resource-intensive." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6304874) MV Misty V. IT Manager > "I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6134254) PK Parth K. Web Developer > "needs a strong connection to function correctly. When services on distant workstations break down and the remote connection breaks down, you must..." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4462418) Hossam R. Network administrator > "The most important features to the business are remote desktop control and remote administration using the utilities." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4361322) VR Verified Reviewer Sr. IT Service Delivery Analyst > "The most significant disadvantage has to be the User Interface." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2964872) VR Verified Reviewer CEO > "Available in both on-premise and cloud-based versions, offering flexibility for businesses and organizations of all sizes." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4700137) VR Verified Reviewer Director of IT Support > "The technical support team reported it not easy to install or configure on MAC computers." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2710119) AG Angel G. N/A > "How simple it is to use and how quickly it connects with no issues." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___5075967) MG Matthew G. IT Systems Supervisor > "Cost is a bit high for what it does. " [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2843759) PK Parth K. Web Developer > "It aided in providing users both on and off campus with remote support." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4462418) VR Verified Reviewer Sr. IT Service Delivery Analyst > "The most significant disadvantage has to be the User Interface." [See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2964872) [View Reviews](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) ## User interface No images or videos provided by vendor [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) 4.51 (244) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important AnyDesk Top features 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/149595/AnyDesk/#features) Dameware 18/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/179422/Dameware-Remote-Support/#features) ### Recognition AnyDesk is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Dameware ### Deployment & support AnyDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dameware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AnyDesk - By AnyDesk Software - Located in Germany - Founded in 2014 Dameware - By SolarWinds Worldwide LLC - Located in United States - Founded in 1999 ## Popular Comparisons [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) €22.9/month Price $24.9/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149595-194565/AnyDesk-vs-TeamViewer) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $540 Price $24.9/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/179422-194565/Dameware-Remote-Support-vs-TeamViewer) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) €22.9/month Price $29.5/year 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $540 Price ₹480/month 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-179422/Zoho-Assist-vs-Dameware-Remote-Support) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) €22.9/month Price ₹480/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $540 Price $8.75/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-179422/Slack-vs-Dameware-Remote-Support) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) €22.9/month Price $35/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $540 Price $199/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-179422/Supremo-Remote-Desktop-vs-Dameware-Remote-Support) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) €22.9/month Price $199/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $540 Price $34.9/month 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-179422/ISL-Light-vs-Dameware-Remote-Support) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) €22.9/month Price $34.9/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-149595/ISL-Light-vs-AnyDesk) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/) vs [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)[4.59 (2,011)](https://www.capterra.com/p/86962/Bomgar/reviews/) $540 Price $1995/month 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/86962-179422/Bomgar-vs-Dameware-Remote-Support)