# Compare AnyDesk vs LogMeIn Resolve 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AnyDesk and LogMeIn Resolve based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149595-249584/AnyDesk-vs-GoTo-Resolve

---

# AnyDesk vs LogMeIn Resolve Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AnyDeskLogMeIn Resolve2/4 selected

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [1,778 reviews](#user-reviews)

Positive

1,677

Neutral

75

Negative

26

[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

192

Neutral

16

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### SysAid

4.5 (509)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Zoho Desk

4.5 (2,211)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### NinjaOne

4.7 (282)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### Splashtop

4.7 (730)

* * *

Starting Price

$6.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,744 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.8

SSL Security

NA

Multi-Channel Communication

NA

Unattended Access

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

NA

Remote Access/Control

4.4

SSL Security

4.0

Multi-Channel Communication

NA

Unattended Access

\--

User satisfaction

User satisfaction

4.6

User reviews[1,778](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

€22.90Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

Best for

LogMeIn Resolve is a cloud-based IT support and management software built for SMBs.

## User reviews

Pros & cons

Marco C.

Pre Litigation Legal Assistant

> "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077)

SK

Sim K.

Admin

> "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234)

PB

Proera B.

IT Engineer

> "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830)

Aachal S.

Innovative Product Management Specialist

> "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

VR

Verified Reviewer

IT Recruiter

> "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

Aneesh G.

Game Developer

> "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

Debbie M.

Owner Director

> "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518)

AbhB

Anas bin hasan B.

CEO

> "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RS

Rasheed S.

System Support Administrator

> "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014)

Sunita P.

Experienced Cloud Engineer

> "The free version has annoying popups that disturb my work flow."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

JC

John C.

Graphic designer

> "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144)

VR

Verified Reviewer

Administrator

> "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

BT

BILLEL T.

Support Engineer

> "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518)

AP

ANIENTO P.

Executive Operations

> "Sometimes the session recording does not store the detailed timestamps."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681)

VR

Verified Reviewer

Software Developer

> "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

Sunita P.

Experienced Cloud Engineer

> "Security team does not like it much because it bypasses firewall rules."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

Aneesh G.

Game Developer

> "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

VR

Verified Reviewer

OTP Interpteter

> "It's sometimes challenging to chat or use since it's two people using the same PC."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711)

VR

Verified Reviewer

DMV clerk

> "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808)

VR

Verified Reviewer

Administrator

> "They refused stating that when I asked the rep to cancle it had already been too late to cancle."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

DG

Dario G.

Customer Advisor

> "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275)

Ahmed M.

lawyer

> "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384)

Collins R.

Technical Architect

> "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104)

VR

Verified Reviewer

Software Developer

> "The only minor issues that doesn't impact overall experience."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

Aachal S.

Innovative Product Management Specialist

> "For product manager who needs to see technical things on other machines, it is very useful and handy software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

AC

Alvaro C.

Software Developer

> "The free license is not for commercial use and only allows you to access up to 3 devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741)

Sunita P.

Experienced Cloud Engineer

> "It is lightweight and does not need heavy installation on server."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

RD

Renico D.

Senior Payroll Consultant

> "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113)

Sunita P.

Experienced Cloud Engineer

> "I can transfer config files easily."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

SK

Sadhnaa K.

Software Development Engineer

> "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

VR

Verified Reviewer

Software Developer

> "Experience using it for remote support and presentation has been smooth."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

VR

Verified Reviewer

Administrator

> "They don't seam to care about their customers."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Junaid E.

IT Manager

> "It allows smooth remote access on any type of internet connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

FjaA

Firas jumaah ahmed A.

Laser printer maintenance expert

> "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's site, and this..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500)

MHA

Minn Htet A.

System Engineer

> "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258)

VR

Verified Reviewer

Software Developer

> "I sometimes felt the connection issue problems due to the firewalls."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

VR

Verified Reviewer

IT Recruiter

> "Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

AB

Aaron B.

IT Admin

> "sometimes when a system is online but anydesk says it is offline and cant make connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674)

MR

Marek R.

Java Developer

> "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

HM

Henry M.

Sócio

> "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's private data...."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374)

VD

Virendra D.

Warehouse Executive

> "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762)

VR

Verified Reviewer

Administrator

> "They have terrible customer service."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

AbhB

Anas bin hasan B.

CEO

> "This software has widespread use around the world, due to its astonishing remote access and sharing facility."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RAS

Rachelle Anne S.

RCS

> "It is sometimes challenging to use it on mobile phones."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

MR

Marek R.

Java Developer

> "A big change occurred when we realized that we could direct the screen to show exactly what we wanted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain procedure."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

VR

Verified Reviewer

Post sales

> "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux climate, from..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617)

Beatrice K.

Financial Analyst

> "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051)

SA

Sara A.

Engineer

> "Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

Estie W.

Grants Coordinator

> "The cost of the license is quite pricey."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6248907)

MR

Marek R.

Java Developer

> "The efficiency of our technical support process has increased considerably since we installed AnyDesk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

DS

Dharani S.

Engineer Projects

> "High internet availability for accessDirect transfer of files not possibleConnectivity issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671)

Ankit P.

Designer

> "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is one of..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

DC

Divaldo C.

CEO

> "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490)

FN

Florence N.

SCRUM MASTER

> "I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6335100)

VV

Vimal V.

Front end Developer

> "Some times Anydesk gets disconnected automatically also when client clicks on Accept it gets stuck."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4806664)

URA

Umesh Raj A.

Manager

> "The software's cross-platform compatibility is also appreciated, as it supports various operating systems, enabling users to connect and control..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

AC

Andres C.

Translator

> "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619)

Junaid E.

IT Manager

> "Interface is straightforward and file transfer works reliably."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Mohammad A.

arma

> "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864)

DA

Dennis A.

FACADE DESIGNER

> "I can access it anytime and superfast in my laptop and my mobile phone."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6331004)

RK

Robyn K.

Attorney

> "I hate that you can’t mirror your multiple desktops on two screens."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

Francisco José A.

Innovation Lead

> "I was team manager and the anydesk number was the most popular number of each of my team members, at the minimum problem, just share that number and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4803225)

RK

Robyn K.

Attorney

> "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

Junaid E.

IT Manager

> "Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

MR

Mahfujur R.

P.A to The Deputy Director General Programe

> "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to their..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799)

MR

Marek R.

Java Developer

> "The speed and efficiency of our support team made a lasting impression on the customer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "It might disappoint you if the users have shaky internet connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

RAS

Rachelle Anne S.

RCS

> "It is very convenient for employees to monitor their work wether working from office or on field."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

AG

Ashfaq G.

Business Development Manager

> "Sometimes real-time issues and delays in connecting with the host some time."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306)

AkG

Ajay kumar G.

Full Stack Developer

> "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to connect multiple..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

AA

Akinsanmi A.

Quality manager

> "File transfer was quite slow and it took ages to move files"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290)

SA

Sara A.

Engineer

> "Never hangs and requires very little resources, plus it's very easy yo use for everyone and makes my work easier and faster as i can fix many..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

VR

Verified Reviewer

Clinical app

> "Does not have as many features as some of its competitors, such as TeamViewer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431)

VR

Verified Reviewer

Developer

> "It provides robust security features, ensuring safe connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6337780)

IS

Ivy S.

Network Engineer

> "It isn't clear to normal users how it works right off the bat to secure a system with a password."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769)

URA

Umesh Raj A.

Manager

> "It is praised for its fast and responsive performance, allowing users to remotely access and control their computers with minimal lag or delay."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

Gustavo P.

Infrastructure and Network Administrator

> "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you didn’t..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846)

NB

Nuvvula B.

product speciallist

> "at the time of meetings it will help me a lot by accessing on my mobile and also in the screen sharing while explaining the topic to my team."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4939186)

MH

Matt H.

Self-employed

> "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865)

[View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

MT

Marek T.

CEO

> "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144)

TB

Tonia B.

Director of IT

> "It often resolves to websites outside of the US and is blocked by the system"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591)

RS

Raj S.

President

> "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851)

IF

Ian F.

IT Specialist

> "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do not..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012)

AN

Alex N.

System Analysis

> "Having information such as what operating system a computer is running, who is currently logged in, and what the computers..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

MT

Mark T.

Owner

> "Poor Apple device support."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AS

Ankit S.

Applications Engineer

> "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast, stable,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

SB

Steve B.

Director

> "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no reason...."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

PM

Paul M.

IT System Administrator

> "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials in..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

AN

Alex N.

System Analysis

> "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the middle..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

SB

Steve B.

Director

> "The inability to allow multiple support staff to join the same Unattended Session."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

DR

Dwight R.

IT

> "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors, and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982)

AN

Alex N.

System Analysis

> "The GoTo Resolve client handles users changing poorly which is usually when the client crashes."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

JT

Jason T.

Implementation Specialist

> "I like how we can transfer files, so a customer can send me files, or I can send to them."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

SR

Sarah R.

I.t. technician

> "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534)

MT

Mark T.

Owner

> "Love the mobile device management option"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AS

Ankit S.

Applications Engineer

> "software's user interface is too simplistic and lacking in advanced features."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

NS

Nikhil S.

Application Development Analyst

> "GoTo Resolve's ticketing system is highly effective."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939)

PM

Paul M.

IT System Administrator

> "Not being able to remote into an end-user's system while they were having a problem."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

JB

Jeremy B.

Csr

> "I have been using this app for 2 months and it has been easy to use with my cell and the computer app"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191)

MS

Mike S.

IT Administrator

> "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

HC

Haresh C.

Warehouse Executive

> "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting etc."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884)

MS

Mike S.

IT Administrator

> "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

JP

John P.

Information Security Specialist

> "The remote control feature allows us to connect and help end-users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371)

KH

Konnor H.

IT Specialist

> "Deployment could be a bit betterInterface looks a bit bare"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559)

PF

Paul F.

Desktop Infrastructure

> "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet available on..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

IC

Ian C.

Systems Analyst

> "The only con I can think of is that users can uninstall the tool."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677)

JMA

Jomaica Marie A.

IT Technical Support II

> "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and so it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352)

JT

Jason T.

Implementation Specialist

> "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

PF

Paul F.

Desktop Infrastructure

> "Also, seeing device resources in the Go To Resolve admin portal is useful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

AR

Amelia R.

customer service agent

> "getting to know how to use the product at first was difficult"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287)

DL

Donna L.

IT Manager

> "I can quickly login remotely and support employees wherever they are working"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515)

PM

Patrick M.

Manager

> "A tad difficult to setup. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445)

AS

Ankit S.

Applications Engineer

> "It also offers 24/7 support, so users can get help whenever they need it."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

Azizah A.

Office Management

> "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314)

CB

Chris B.

Service Analyst

> "It has saved use numerous truck rolls to our osp department."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915)

RZ

Rostom Z.

Digital Literacy Specialist

> "At times the connection strength is not great, but this is not a major issue."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578)

RM

Ryan M.

Systems Administrator

> "The support tool works great and I like the mobile remote support tool as well."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335)

BT

Benjamin T.

Technical Support Engineer

> "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682)

AS

Ann S.

VP Operations

> "Very easy to install on our new computers, and immediately able to give out computers and work on lingering onboarding tasks..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306)

JD

JOHN D.

Senior BI Analyst

> "Could occasionally run in to problems with client access."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902)

SP

Shelby P.

Service Analyst

> "The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779490)

VR

Verified Reviewer

System Administrator

> "I don't like the way they license the app."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067)

DM

Dinesh M.

IT Helpdesk

> "it is highly secure and others cannot take control because of support Key"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4780426)

VR

Verified Reviewer

Sr Pipeline Manager

> "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not be..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

JM

Jeff M.

IT Manager

> "We have tried many different remote softwares and Go To Resolve is the most thorough and the easist to use. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763439)

VR

Verified Reviewer

Sr Pipeline Manager

> "Getting people with no internet or very low internet experience can be stressful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

[View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

## User interface

No images or videos  
provided by vendor

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

4.42 (214)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

AnyDesk

Top features

23/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/149595/AnyDesk/#features)

LogMeIn Resolve

20/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features)

### Recognition

No recognitions have been awarded to AnyDesk

No recognitions have been awarded to LogMeIn Resolve

### Deployment & support

AnyDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Resolve

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AnyDesk

-   By AnyDesk Software
-   Located in Germany
-   Founded in 2014

LogMeIn Resolve

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

€22.9/month

Price

$24.9/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149595-194565/AnyDesk-vs-TeamViewer)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$29/month

Price

$39/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-249584/Zendesk-vs-GoTo-Resolve)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

€22.9/month

Price

$29.5/year

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$29/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-249584/Freshdesk-vs-GoTo-Resolve)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

€22.9/month

Price

₹480/month

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

$29/month

Price

$25/month

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/202528-249584/Milvus-vs-GoTo-Resolve)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (586)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

€22.9/month

Price

$35/month

4.5

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$29/month

Price

$15/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-249584/LiveAgent-vs-GoTo-Resolve)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/)

€22.9/month

Price

€8.39/month

4.5

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/149595-219280/AnyDesk-vs-Iperius-Remote)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$29/month

Price

$199/year

4.4

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

€22.9/month

Price

$199/year

4.5

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

$29/month

Price

$29/month

4.4

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-249584/Freshservice-vs-GoTo-Resolve)