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Remote Desktop, Remote Support, Screen Sharing and Web Presentation
GoTo Resolve is the powerful, cloud-based IT support and management software built for SMBs.
Over all the my experience with AnyDesk is excellent. It is a great product with good potential, with very attractive pricing, it is a best Alternative to Team Viewer for remote support.
At times the connection seems to drop and no alert or notification is given. This is really annoying.
I love using AnyDesk, it works really good, it is fast, user friendly and reliable and I can always deliver super support to my customers with the use of this software.
Unfortunately, I don't receive any warnings before they do so, so there have been times when they take over my computer and I am unaware.
Compared to its famous rivals this is a much better tool because it is lightweight and free. This is very important especially for small offices and if you have to use older machines.
The only feature of Mobile support I found a little disappointing, the mouse control on the mouse device is a bit difficult and is difficult to use over mobile.
While doing work from home it's very helpful to me. Very responsive and Their customers support also awesome.
Whenever you have a weak internet connection it takes longer and it lags a bit.
I'm not a tech employee and have comfort with a good chunk of tech implementation, and this was super easy. Anyone should be able to follow along.
The fact that it keeps running in the background is quite insecure, no wonder why a lot of scammers use it.
Great software, great featuers, a bit on the pricy side. Best benefit is the abuilty to send and receive data such as programs and or error logs.
It's lack of stability, lack of value, and that they just don't care about you.
I liked that it was extremely user friendly. The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward.
The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes.
Its ease of use, reliability, and advanced features make it a popular choice for companies of all sizes.
If this is you, then this product may not be that beneficial. I think anyone can learn from this program or the other end user.
Abhishek: Hello, my name is Abhishek. I work for Technologic IT Services. We are an MSP based in Nanda, and for AnyDesk, out of five, I give five. Mostly we were sticking on to TeamViewer, but the problem with TeamViewer, or some of the remote access tools, is that the user also need to give us the password. So in case we make the client or the user download the respective software, they have to give the address or a unique key, and along with that, they also have to give the password, but in case of AnyDesk, it's just about an address and it's easy access. The main reason is AnyDesk is super easy to set up initially. So whether it be a user who has limited technical know-how, it's very easy to guide them to AnyDesk website, and then we can tell them there's a download now button and we can make them directly run. Even if they don't know the administrative password, it's perfectly fine because we just get a run-only option where the software doesn't right away install. It directly gives us the address and it's super easy to connect. Yeah, onboarding and integration was fairly simple because we were using the free AnyDesk software before that, and we were using it so much that we were hitting the limits and they were like, "You [inaudible 00:01:25] to pay for that." That's when we [inaudible 00:01:27] in. So onboarding was kind of easy because we were perfectly using the free software, and the entire team was happy with AnyDesk, so it was very easy. Yeah, it would be better if they can go for the team license because it works out cheaper. So yeah, if anyone is considering AnyDesk, better go for the team version. And if they're doing the purchase during the Black Friday time or something, they can even get really good discounts and stuff, so yeah.
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AnyDesk
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