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Iris Works vs ServiceWorks: Which is a better fit?

Updated on December 22nd, 2024
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Summary
Key features rated by users
Features selected based on 11,646 reviews from Billing and Invoicing users.
% Fit
Missing features
Not enough reviews
Feature ratings
Invoice Creation
NA
Invoice Processing
NA
Client Management
5.0
Payment Processing
NA
Financial Management
NA
% Fit
Not enough reviews
Feature ratings
Invoice Creation
4.0
Invoice Processing
3.5
Client Management
3.7
Payment Processing
4.1
Financial Management
--
User satisfaction
4.6
User reviews234
Ease of use
4.5
Functionality
4.1
Value for money
4.5
Customer support
4.8
3.6
User reviews100
Ease of use
3.5
Functionality
3.6
Value for money
3.7
Customer support
3.7
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Our program is catered towards portrait photographers, wedding photographers, and artists.

1. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 6. Aviation Maintenance 7. Electrical and Plumbing 8. Landscaping and much more

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Aubree F
Accounts Receivable
4.0

Aubree F.: Hi, I'm Aubree. I do Accounts Receivable for Appliance, Service, and Parts, and I give ServiceWorks a four out of five. Before we started using ServiceWorks, we used Swiftlink, and it was a little outdated. We used it mainly for inventory. It wasn't very good for being able to use with our technicians, or for scheduling, or anything that wise. We had to use multiple programs. Now, we can use one. We decided to use ServiceWorks because we were already using Swiftlink, and we were able to integrate over, and a lot of our information was able to come over very easily and not have to transfer all of our customer information. Getting started with ServiceWorks was pretty difficult, only because it is a new program. Our employees had to learn to use a new program. There was a lot of hiccups in the very beginning. We started when ServiceWorks initially began, so we were able to offer suggestions, which was really nice, but there was a lot of hiccups in the beginning, but now it's working a lot better. If you were thinking about using ServiceWorks, I would recommend that you start with the complete package, and then after you're able to use their complete package, they have an awesome thing where you can choose the features you want to use, which is great for your company. You can kind of choose what you want. Also, their customer service is amazing at helping you decide what you need and what you don't need. Definitely reach out to them. They're great about talking to you, working, walking you through everything.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Iris Works

5/50
  • Accounting Integration
  • Alerts/Notifications
  • API
  • Backup and Recovery
  • Billing Portal
  • Bulk Send
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Credit Note
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dunning Management
  • Dynamic Pricing
  • Email Management
  • Event Logs
  • File Encryption
  • File Sharing
  • Financial Management
  • Fraud Detection
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Master Data Management
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Online Invoicing
  • Payment Processing
  • Process/Workflow Automation
  • Project Billing
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Tax Calculation
  • Time & Expense Tracking
  • Activity Dashboard
  • Client Management
  • Document Management
  • Purchasing & Receiving
  • Third-Party Integrations
See All features
Hide Billing and Invoicing Software Features -

ServiceWorks

Top Features
35/50
Show Billing and Invoicing Software Features +
Iris Works
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceWorks
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Iris Works
  • By Iris Works
  • Located in United States
  • Founded in 2015
ServiceWorks
  • By Service Works
  • Located in United States
  • Founded in 2015
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