# Compare Omnify vs SmartRec 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Omnify and SmartRec based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149645-198905/Omnify-vs-SmartRec

---

# Omnify vs SmartRec Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OmnifySmartRec2/4 selected

[Omnify](https://www.capterra.com/p/149645/Omnify/)[4.4 (100)](https://www.capterra.com/p/149645/Omnify/reviews/)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

[## Omnify](https://www.capterra.com/p/149645/Omnify/)[4.4 (100)](https://www.capterra.com/p/149645/Omnify/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

CA

CA

Based on [100 reviews](#user-reviews)

Positive

87

Neutral

10

Negative

3

[## SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

3.9

Ease of Use

4.1

Customer Service

4.6

Reviews Sentiment

TB

Based on [146 reviews](#user-reviews)

Positive

125

Neutral

16

Negative

5

## Send this comparison chart to my inbox

## Summary

* * *

Features in Class Registration Software

Best performer

45 / 50

Only Omnify

-   Enrollments/Onboarding
-   Promotions Management

45 / 50

Only SmartRec

-   Forms Management
-   Multiple User Accounts

User satisfaction

User satisfaction

4.4

User reviews[100](https://www.capterra.com/p/149645/Omnify/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.5

Customer support

4.7

User satisfaction

4.3

User reviews[146](https://www.capterra.com/p/198905/SmartRec/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.1

Customer support

4.6

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

The all-new Omnify is built to grow your kids' activity business—faster than ever. Sell your services & products with a reimagined Service Store, CRM, Frontdesk, Calendar & more

Best for

Government agencies (parks and rec), nonprofits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities).

## User reviews

Pros & cons

CA

Chad A.

Owner and Trainer

> "Using Omnify has been a total game changer for our small fitness business, especially how it streamlines the entire..."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___7127988)

AR

Angie R.

DPA

> "The only thing I did not like about Omnify was when trying to log-in sometimes the verification link doesn't work and..."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6542433)

CA

Chad A.

Owner and Trainer

> "Human interaction is crucial and we love how when we message them, we get a quick message back!"

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___7127988)

RR

Riley R.

Legal Project Analyst

> "It definitely took me a while to understand how to fully register for the app."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___7103222)

RR

Riley R.

Legal Project Analyst

> "I enjoy using omnify for my fitness goals."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___7103222)

BT

Brooke T.

Lead Product Learning Expert

> "This limitation affects our ability to streamline client management and could impact our efficiency."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6560935)

CL

Charlotte L.

Rather not say

> "Setting Up is effortless and smooth. Since we started to use Omnify, we have witnessed numerous enhancements and the..."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6534912)

BT

Brooke T.

Lead Product Learning Expert

> "This restriction makes it challenging to research enrollments effectively."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6560935)

CA

Chad A.

Owner and Trainer

> "Honestly, Omnify has been a complete game changer as said before."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___7127988)

BT

Brooke T.

Lead Product Learning Expert

> "This issue is impacting our ability to access necessary information."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6560935)

BT

Brooke T.

Lead Product Learning Expert

> "The intuitive design of Omnify's existing software stands out to me."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6560935)

BT

Brooke T.

Lead Product Learning Expert

> "The reporting feature is currently unreliable."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6560935)

AL

Anne L.

CEO

> "My account received personal attention, and I was always satisfied with the results."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___7007473)

RW

Rebecca W.

Proprietor

> "Inevitably sometimes things go wrong which is frustrating but the positive side is that the support is exception"

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___3538565)

AR

Angie R.

DPA

> "The platform is intuitive and user-friendly, making it easy to navigate and get things done efficiently."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6542433)

JS

Josephine S.

Owner

> "understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I..."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___2464741)

AR

Angie R.

DPA

> "From the very start, the team demonstrated an exceptional level of dedication to ensuring we got exactly what we..."

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___6542433)

BA

Beverly A.

Condominium Board of Directors

> "Even after I had read most of the articles on the Omnify site, I still did not understand a lot. "

[See full review](https://www.capterra.com/p/149645/Omnify/#Capterra___2298127)

[View Reviews](https://www.capterra.com/p/149645/Omnify/reviews/)

TB

Tanya B.

Operations Manager

> "I like that once registered we are able to do the attendance based off of the registration. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732)

LC

Laura C.

Office Manager

> "It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6773625)

SM

Stacey M.

Senior Program Manager

> "Our families were able to figure out registration with relative ease."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6798767)

AK

Amanda K.

Director of Operations

> "Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426)

EH

Eric H.

Parks and Recreation Supervisor

> "I do enjoy the way things are set up for our staff to use, and I like the contracts feature."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986)

AK

Amanda K.

Director of Operations

> "I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426)

TB

Tanya B.

Operations Manager

> "I also like that is shows how many spots are available when registering. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732)

SW

Susan W.

Registration

> "The scholarship application process is quite cumbersome, especially when students register before being awarded."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

VA

Vanessa A.

Senior Director of Finance and Operations

> "We have just started using it but so far we are pleased aside from a few tweaks/enhancements that would make our work arounds..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463968)

AT

Astrid T.

Marketing Support

> "The only downside we've encountered is that tickets cannot be refunded directly, only credited back."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

SW

Susan W.

Registration

> "Setting up programs is fast and straightforward, with everything conveniently located in one spot."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

MK

Mark K.

CSR

> "Sometimes it's hard for our business to understand how it works/"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429)

SW

Susan W.

Registration

> "It’s such a big help for organizations managing both programs at the same time."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

KS

Kellie S.

Financial Director

> "The "store" where we house our pro-shop is not well equipped and has not had updates in years."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543505)

AT

Astrid T.

Marketing Support

> "We've received positive feedback from customers about how simple and seamless the booking process is."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

SH

Stacy H.

Managing Director

> "It took us almost two years to navigate the existing financial reports to find the ones that actually showed us the information..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144851)

MZ

Matt Z.

Camp Manager

> "The simplicity of the program and being able to make it easy for my camp directors"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463690)

IW

Ian W.

Co-Founder

> "There were many small things required to set up, albeit many issues were due to errors made on our side."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4455733)

Raul Antonio Z.

Graduate

> "Before using this platform, I used to waste a lot of time trying to find and sign up for community activities. But now,..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708)

DD

Dean D.

Cashier

> "E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3162062)

AA

Aiden A.

Software Engineer

> "The recommendation system is also extremely useful."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6635949)

SN

Safiya N.

Performing Artist

> "The price concerned me just because our business is on the small-ish side."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4408815)

AT

Astrid T.

Marketing Support

> "They provided excellent guidance and support at every step of the way."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

CS

Casey S.

Senior Administrative Assistant

> "It makes it hard to write guides or standard operating procedures for software that is constantly changing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2896191)

ET

Erika T.

Program Manager

> "We went from an antiquated software with no way for the end user to register online, the online registration platform has been a..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834)

MU

Megan U.

Program Supervisor

> "Sometimes changes don't save and the gateway times out when making mass edits."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3161239)

JP

Jr P.

Director of County Parks & Recreation

> "From our first conversation with a SmartRec sales representative to our daily interactions with the support staff, these..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122)

BW

Bailey W.

Assistant Manager

> "We have had lots of issues rolling out this software for widespread use at our facility, many of the issues are very minor but..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144516)

Raul Antonio Z.

Graduate

> "I liked how easy and convenient it makes the registration and payment process for online activities."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708)

CM

Chelsea M.

Recreation Supervisor

> "In the short term it has been very challenging to adapt some areas of our department to function within the limitations of this..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576)

SW

Susan W.

Registration

> "Overall, I would rate this system at 3/5 stars."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

MA

Meghan A.

Artistic Associate and Operations Manager

> "Trying to un enroll or provide discounts or refunds can be incredibly confusing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3154926)

EH

Eric H.

Parks and Recreation Supervisor

> "The support has been good as well."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986)

JS

Jana S.

Archery Range Manager

> "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724)

AB

Amy B.

Director of Program Operations

> "End user experience is easy and friendly."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463723)

FM

Frank M.

PT Cashier

> "Our clients seem to have a hard time navigating the system."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818)

DC

David C.

President - administrator

> "Good support team"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6464262)

CH

Cat H.

Administrative coordinator

> "Our community finds it difficult to navigate"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541)

BL

Brian L.

Customer Service Rep

> "Easy to use and follow."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463730)

BA

Becca A.

Divisional Children and Youth Program Coordinator

> "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904)

[View Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/)

## User interface

[Omnify](https://www.capterra.com/p/149645/Omnify/)

4.42 (100)

4.32 (146)

### Features

Omnify

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Attendance Tracking
-   Attendee Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Registration
-   Class Scheduling
-   Client Portal
-   Communication Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Electronic Payments
-   Employee Management
-   Enrollment Confirmation
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Event Scheduling
-   Forms Management
-   Generative AI
-   Group Registration
-   Invoice Management
-   Marketing Automation
-   Multiple User Accounts
-   Online Registration
-   Onsite Registration
-   Payment Processing
-   Promotions Management
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Student Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/149645/Omnify/#features)

SmartRec

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Attendance Tracking
-   Attendee Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Registration
-   Class Scheduling
-   Client Portal
-   Communication Management
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Electronic Payments
-   Employee Management
-   Enrollment Confirmation
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Event Scheduling
-   Forms Management
-   Generative AI
-   Group Registration
-   Invoice Management
-   Marketing Automation
-   Multiple User Accounts
-   Online Registration
-   Onsite Registration
-   Payment Processing
-   Promotions Management
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Student Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/198905/SmartRec/#features)

### Recognition

No recognitions have been awarded to Omnify

No recognitions have been awarded to SmartRec

### Deployment & support

Omnify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SmartRec

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Omnify

-   By Omnify
-   Located in United States
-   Founded in 2016

SmartRec

-   By Amilia
-   Located in Canada
-   Founded in 2004

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4.3

[View full comparison](https://www.capterra.com/compare/149645-172591/Omnify-vs-Jackrabbit-Gymnastics)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.32 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (616)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$99/month

Price

$139/month

3.9

Features

4.2

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-198905/NeonCRM-vs-SmartRec)

[Omnify](https://www.capterra.com/p/149645/Omnify/)[4.42 (100)](https://www.capterra.com/p/149645/Omnify/reviews/)

vs

[BookSteam](https://www.capterra.com/p/133845/BookSteam/)[4.69 (119)](https://www.capterra.com/p/133845/BookSteam/reviews/)

$149/month

Price

$19.95/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133845-149645/BookSteam-vs-Omnify)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.32 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

vs

[Jumbula](https://www.capterra.com/p/141309/Jumbula/)[4.52 (125)](https://www.capterra.com/p/141309/Jumbula/reviews/)

$99/month

Price

$15/month

3.9

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/141309-198905/Jumbula-vs-SmartRec)