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We service all sub-trades in the commercial and residential construction industry.
Commusoft offers a complete solution for commercial maintenance, enhancing operations and minimizing errors. Easily schedule and dispatch jobs to in-house teams and subcontractors remotely.
The customer service experience is fantastic. They are always happy to jump on the phone or Zoom with you to solve issues and get you running at 100% again.
Unfortunately being cloud based when the internet is out I have to wait a while to continue work, first world problems.
Overall the interaction with Groundplan and in particular [SENSITIVE CONTENT] has been fantastic, the training sessions we had were very informative and a lot of fun.
The lack of global variables. If you could make global variables for labour and materials this.
Smart guide has been a great addition - and it's great being able to create new symbols as required and the support is FANTASTIC.
Inability to fully integrate with Smartbiz software.
The development and growth of Groundplan is fantastic with users suggestions taken into consideration and implemented where appropriate. Everything I need is right here in Groundplan.
Slightly difficult to manipulate symbols etcPlan preview could be biggerMan hours to enter individual symbols with no auto shuffle button for symbols.
Having previously used an older version of Commusoft to upgrade to the latest version was a godsend. Everything is easier to find, and the system itself is nice and clean and fresh.
As a small business I unfortunately lost my engineer and was operating as a sole trader but Commusoft would not reduce the charge for one user and so had to pay for 2 users.
Reporting is a great tool to easily see what jobs our outstanding in order to keep on top of invoicing etc.
Nothing about this software is disliked by myself or our users.
It makes managing the process from enquiry to invoice and payment very easy. It helps us provide great customer service which is really important.
Card and account integration. Some of the certificates difficult to use.
If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
No real issues can be a bit slow but more likely our internet speeds.
Groundplan
Commusoft
Top FeaturesGroundplan
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Commusoft
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