# Compare Commusoft vs Fieldd 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Commusoft and Fieldd based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149651-203654/Commusoft-vs-Fieldd

---

# Commusoft vs Fieldd Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CommusoftFieldd2/4 selected

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

[Fieldd](https://www.capterra.com/p/203654/Fieldd/)[5.0 (139)](https://www.capterra.com/p/203654/Fieldd/reviews/)

[## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

HG

Based on [209 reviews](#user-reviews)

Positive

203

Neutral

4

Negative

2

[## Fieldd](https://www.capterra.com/p/203654/Fieldd/)[5.0 (139)](https://www.capterra.com/p/203654/Fieldd/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

JB

AW

Based on [139 reviews](#user-reviews)

Positive

138

Neutral

0

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,933 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Mobile Access

4.5

Scheduling

4.6

Billing & Invoicing

4.4

Quotes/Estimates

4.3

CRM

5.0

86%Fit

High performer

Feature ratings

Mobile Access

4.7

Scheduling

5.0

Billing & Invoicing

4.9

Quotes/Estimates

4.9

CRM

5.0

User satisfaction

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/149651/Commusoft/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

5.0

User reviews[139](https://www.capterra.com/p/203654/Fieldd/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$100Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

Best for

Service Providers, SME’s & Municipalities. Whether you are on-demand, appointments, pick up and drop off style, or shop and mobile we have the tools you need.

## User reviews

Pros & cons

HG

Haroon G.

Gas engineer

> "Intuitive interface and powerful scheduling tools made daily operations seamless."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693)

NI

Numan I.

Managing Director

> "that you cannot mass delete old data from system in bulk or for a time period caused storage issues"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934)

RN

Rebecca N.

Operations manager

> "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769)

JW

Justin W.

Associate Director of Operations

> "The maps function is a bit laggy when seeing where the engineers are."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924)

KH

Kyle H.

Operational Manager

> "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026)

KB

Kristofor B.

Director

> "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

DA

Dominic A.

Owner

> "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847)

DS

Dean S.

Operations and Development Manager

> "Also adjusting invoices and managing invoicing is not easy."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083)

SO

Shannon O.

Engineer

> "The daily diary is very easy to follow and make changes to compaired to other apps"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

MH

Miriam H.

VP

> "The customization aspect of Commusoft is wonderful!"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

GS

Georgia S.

Director

> "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653)

SB

Sam B.

Director

> "Commusoft has transformed my business and saved us countless hours of administration time."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

JD

John D.

Director

> "It is a fast system that our office staff and engineers find easy to use"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373)

KB

Kristofor B.

Director

> "The trainers themselves don't even fully understand the system."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

JB

Jamie B.

Office Administrator

> "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260)

KJ

Kelly J.

Head of maintenance

> "the only downside is that you have to buy extra data when you have run out"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

CC

Christopher C.

heating engineer

> "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555)

SB

Selena B.

Director

> "You cant amend service sheets from the office, I understand why but its very annoying when they have done..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

SP

Stacey P.

Locksmith

> "How practical it is to use, it makes things a lot easier."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

SP

Stacey P.

Locksmith

> "It's straightforward and easy to understand."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

SB

Selena B.

Director

> "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

ZH

Zac H.

Director

> "Ease of use by all users, able to plan works and invoices easily."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524)

TE

Thad E.

Office Manager

> "Some subfunctions on invoice creation are a tad fiddly"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767)

JM

Jaroth M.

Student

> "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043)

JB

Jonathan B.

Director

> "I could think of negative things to put in this this coloumn but there arent many flaws"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983)

WA

Waleed A.

Office Manager

> "The ease of scheduling jobs for our engineers."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068)

VW

Vanessa W.

Director

> "Ability to change the headers is not straightforward, I cannot understand how you are not able to just..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611)

MS

Michael S.

Director

> "Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2847832)

CD

Charlotte D.

Shareholder

> "The system can lag which can make tasks longer."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707)

JW

James W.

Heating engineer

> "I have recommended commusoft to many people as it will help any size company, from a one-man band to a..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333)

MC

Marcus C.

Heating engineer

> "No help at all to find data on clients."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865)

[View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/)

JB

Jessa B.

Owner

> "Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7019014)

JD

Justin D.

Owner

> "Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items"

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6858421)

AW

Alec W.

Owner

> "The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6878516)

MD

Max D.

Car detailer

> "The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support,..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6759245)

AW

Alec W.

Owner

> "The before/after photo storage is perfect for detailing work, and the GPS tracking helps me optimize my routes between appointments."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6878516)

BB

Briar B.

Detailing

> "That it does not connect to my Apple calabder."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6872889)

JA

John A.

owner

> "It streamlines scheduling, communication, and customer management, making daily operations much smoother."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7018715)

JC

Joseph C.

CEO

> "Just learning a new system was the only struggle"

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6765194)

PT

Prentice T.

Owner

> "Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7088124)

DW

Dan W.

Director

> "This causes double booked staff."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6025505)

JH

James H.

Owner

> "I most liked Fieldd's unique software offerings and their ability to increase my conversion rate through their beautifully designed..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7016186)

CL

Cody L.

Owner

> "It doesn’t integrate on google maps like square does to click book now."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___3917439)

AW

Alec W.

Owner

> "Now, I look like a sophisticated operation to my clients - automated confirmations, professional invoices, and seamless scheduling."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6878516)

JK

Jack K.

Vice President

> "Takes a long time to load pages, and the UI is a little clunky. "

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___3932008)

[View Reviews](https://www.capterra.com/p/203654/Fieldd/reviews/)

## User interface

4.74 (209)

[Fieldd](https://www.capterra.com/p/203654/Fieldd/)

4.96 (139)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Commusoft

Top features

38/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/149651/Commusoft/#features)

Fieldd

29/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/203654/Fieldd/#features)

### Recognition

No recognitions have been awarded to Commusoft

No recognitions have been awarded to Fieldd

### Deployment & support

Commusoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fieldd

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Commusoft

-   By Commusoft
-   Located in United States
-   Founded in 2006

Fieldd

-   By Fieldd
-   Located in United States
-   Founded in 2016

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/150053-203654/ServiceTitan-vs-Fieldd)