---
title: "Compare Commusoft vs Field Service Management 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Commusoft and Field Service Management based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/149651-212692/Commusoft-vs-GPS-Insight-Field-Service-Management"
page_type: "comparison"
language: "en"
publication_date: "2026-10-19"
---

# Commusoft vs Field Service Management Features and Cost Comparison

Last updated October 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CommusoftField Service Management2/4 selected

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/)

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

[## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

BD

Based on [212 reviews](#user-reviews)

Positive

205

Neutral

4

Negative

3

[## Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

BS

RS

Based on [117 reviews](#user-reviews)

Positive

102

Neutral

7

Negative

8

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Service Fusion

4.3 (308)

* * *

Starting Price

$259.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### BuildOps

4.4 (177)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Connecteam

4.6 (5,319)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### FieldPulse

4.6 (506)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 3,707 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Billing & Invoicing

4.4

CRM

5.0

Calendar Management

4.9

Dispatch Management

4.6

Customizable Forms

5.0

\--%Fit

Not enough reviews

Feature ratings

Billing & Invoicing

\--

CRM

\--

Calendar Management

5.0

Dispatch Management

\--

Customizable Forms

\--

User satisfaction

User satisfaction

4.7

User reviews[212](https://www.capterra.com/p/149651/Commusoft/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.2

User reviews[117](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

Best for

Field Service Management by GPS Insight supports a wide-range of mobile-based industries, including construction, mechanical and electrical, government, oil & gas, landscaping, HVAC, and more.

## User reviews

Pros & cons

BD

Brad D.

Maintenance Manager - Amsoil Inc

> "The software excels at centralizing customer records, optimizing routes, and creating clear estimates..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7180578)

NI

Numan I.

Managing Director

> "that you cannot mass delete old data from system in bulk or for a time period caused storage issues"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934)

RG

Ritu G.

Scientist

> "The time that it has saved us with both desktop as well as mobile app has made it worth investing for."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7199189)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

HG

Haroon G.

Gas engineer

> "Intuitive interface and powerful scheduling tools made daily operations seamless."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693)

JW

Justin W.

Associate Director of Operations

> "The maps function is a bit laggy when seeing where the engineers are."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924)

RN

Rebecca N.

Operations manager

> "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769)

KJ

Kelly J.

Head of maintenance

> "the only downside is that you have to buy extra data when you have run out"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

SO

Shannon O.

Engineer

> "The daily diary is very easy to follow and make changes to compaired to other apps"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209)

KB

Kristofor B.

Director

> "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

MH

Miriam H.

VP

> "The customization aspect of Commusoft is wonderful!"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

DS

Dean S.

Operations and Development Manager

> "Also adjusting invoices and managing invoicing is not easy."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083)

JB

Jamie B.

Office Administrator

> "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260)

GS

Georgia S.

Director

> "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653)

KH

Kyle H.

Operational Manager

> "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

DA

Dominic A.

Owner

> "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847)

KB

Kristofor B.

Director

> "The trainers themselves don't even fully understand the system."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

CC

Christopher C.

heating engineer

> "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555)

SB

Selena B.

Director

> "You cant amend service sheets from the office, I understand why but its very annoying when they have..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

SB

Sam B.

Director

> "Commusoft has transformed my business and saved us countless hours of administration time."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

ZH

Zac H.

Director

> "Ease of use by all users, able to plan works and invoices easily."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524)

SB

Selena B.

Director

> "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

WA

Waleed A.

Office Manager

> "The ease of scheduling jobs for our engineers."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068)

TE

Thad E.

Office Manager

> "Some subfunctions on invoice creation are a tad fiddly"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767)

JD

John D.

Director

> "It is a fast system that our office staff and engineers find easy to use"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373)

JB

Jonathan B.

Director

> "I could think of negative things to put in this this coloumn but there arent many flaws"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983)

SP

Stacey P.

Locksmith

> "How practical it is to use, it makes things a lot easier."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

SP

Stacey P.

Locksmith

> "It's straightforward and easy to understand."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

KJ

Kelly J.

Head of maintenance

> "This is a easy system to use i have used different software over the years and this has to be the most..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

[View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/)

Not enough reviews

## User interface

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)

4.71 (212)

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)

4.17 (117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Commusoft

Top features

37/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Image-to-Text
-   AI Summarization
-   Alerts/Notifications
-   Analytics
-   API
-   Asset Tracking
-   Automated Scheduling
-   Autonomous Task Execution
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking
-   Calendar
-   Calendar Management
-   Chatbot
-   Chat/Messaging
-   Checklists
-   Client Notifications
-   Client Portal
-   Collaboration Tools
-   Commercial Properties
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   CRM
-   CRM Integrations
-   Customer Database
-   Customer History
-   Customer Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Data Synchronization
-   Dispatch
-   Dispatch Management
-   Documentation Management
-   Document Management
-   Document Storage
-   Drag & Drop
-   Driver ETA
-   Electronic Payments
-   Electronic Signature

[See all features](https://www.capterra.com/p/149651/Commusoft/#features)

Field Service Management

18/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Image-to-Text
-   AI Summarization
-   Alerts/Notifications
-   Analytics
-   API
-   Asset Tracking
-   Automated Scheduling
-   Autonomous Task Execution
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking
-   Calendar
-   Calendar Management
-   Chatbot
-   Chat/Messaging
-   Checklists
-   Client Notifications
-   Client Portal
-   Collaboration Tools
-   Commercial Properties
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   CRM
-   CRM Integrations
-   Customer Database
-   Customer History
-   Customer Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Data Synchronization
-   Dispatch
-   Dispatch Management
-   Documentation Management
-   Document Management
-   Document Storage
-   Drag & Drop
-   Driver ETA
-   Electronic Payments
-   Electronic Signature

[See all features](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#features)

### Recognition

Commusoft is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Plumbing Software (2023) 

No recognitions have been awarded to Field Service Management

### Deployment & support

Commusoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Field Service Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Commusoft

-   By Commusoft
-   Located in United States
-   Founded in 2006

Field Service Management

-   By GPS Insight
-   Located in United States
-   Founded in 2004

## Popular Comparisons

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.71 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/)

vs

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Contact vendor for pricing

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4.6

Features

4.4

4.6

Ease of Use

4.5

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[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

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4.6

Features

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4.6

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[View full comparison](https://www.capterra.com/compare/127994-149651/Jobber-vs-Commusoft)

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

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Price

Contact vendor for pricing

3.8

Features

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4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/153475-212692/FieldPulse-vs-GPS-Insight-Field-Service-Management)

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.71 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/)

vs

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Contact vendor for pricing

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4.6

Features

4.5

4.6

Ease of Use

4.7

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[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

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Features

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4.6

Ease of Use

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[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

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3.8

Features

4.1

4.1

Ease of Use

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4.6

Features

4.1

4.6

Ease of Use

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[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

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[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.71 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/)

vs

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Contact vendor for pricing

Price

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4.6

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[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/)

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