--- title: "Compare Commusoft vs Field Service Management 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Commusoft and Field Service Management based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/149651-212692/Commusoft-vs-GPS-Insight-Field-Service-Management" page_type: "comparison" language: "en" --- # Commusoft vs Field Service Management Features and Cost Comparison Last updated August 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CommusoftField Service Management2/4 selected [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) [## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment BD Based on [211 reviews](#user-reviews) Positive 205 Neutral 4 Negative 2 [## Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) Starting Price $49.00/month Value-for-Money 4.1 Functionality 3.8 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment BS RS Based on [117 reviews](#user-reviews) Positive 102 Neutral 7 Negative 8 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Visual Planning 4.5 (118) * * * Starting Price $55.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * Highest Rated ### Jobber 4.6 (1,475) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### The Service Program 4.6 (59) * * * Starting Price $99.95 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### mHelpDesk 4.3 (824) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 84% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 3,656 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Billing & Invoicing 4.4 CRM 5.0 Calendar Management 4.9 Dispatch Management 4.6 Customizable Forms 5.0 \--%Fit Not enough reviews Feature ratings Billing & Invoicing \-- CRM \-- Calendar Management 5.0 Dispatch Management \-- Customizable Forms \-- User satisfaction User satisfaction 4.7 User reviews[211](https://www.capterra.com/p/149651/Commusoft/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.8 User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $49Flat Rate, Per Month - Free version - Free trial Best for Best for Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations. Best for Field Service Management by GPS Insight supports a wide-range of mobile-based industries, including construction, mechanical and electrical, government, oil & gas, landscaping, HVAC, and more. ## User reviews Pros & cons BD Brad D. Maintenance Manager - Amsoil Inc > "The software excels at centralizing customer records, optimizing routes, and creating clear estimates directly..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7180578) GS Georgia S. Director > "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only flaw." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653) HG Haroon G. Gas engineer > "Intuitive interface and powerful scheduling tools made daily operations seamless." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693) NI Numan I. Managing Director > "that you cannot mass delete old data from system in bulk or for a time period caused storage issues" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934) RN Rebecca N. Operations manager > "Engineers find the mobile app straightforward, and the office team love how everything is linked in one place." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769) MH Miriam H. VP > "You would NEVER get this level of service with other softwares." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092) SO Shannon O. Engineer > "The daily diary is very easy to follow and make changes to compaired to other apps" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209) JW Justin W. Associate Director of Operations > "The maps function is a bit laggy when seeing where the engineers are." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924) MH Miriam H. VP > "The customization aspect of Commusoft is wonderful!" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092) KJ Kelly J. Head of maintenance > "the only downside is that you have to buy extra data when you have run out" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424) JB Jamie B. Office Administrator > "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260) KB Kristofor B. Director > "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922) KH Kyle H. Operational Manager > "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate agents." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026) DS Dean S. Operations and Development Manager > "Also adjusting invoices and managing invoicing is not easy." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083) DA Dominic A. Owner > "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847) SB Selena B. Director > "You cant amend service sheets from the office, I understand why but its very annoying when they have done one..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659) CC Christopher C. heating engineer > "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555) AS Aaron S. CEO > "Sometimes feel support doesn't really answer the question you're asking." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128) SB Sam B. Director > "Commusoft has transformed my business and saved us countless hours of administration time." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476) JP Joseph P. Director > "They have a "computer says no" attitude to customer service." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940) SP Stacey P. Locksmith > "How practical it is to use, it makes things a lot easier." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325) SB Selena B. Director > "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my computer though..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659) SP Stacey P. Locksmith > "It's straightforward and easy to understand." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325) KB Kristofor B. Director > "The trainers themselves don't even fully understand the system." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922) ZH Zac H. Director > "Ease of use by all users, able to plan works and invoices easily." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524) TE Thad E. Office Manager > "Some subfunctions on invoice creation are a tad fiddly" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767) WA Waleed A. Office Manager > "The ease of scheduling jobs for our engineers." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068) JB Jonathan B. Director > "I could think of negative things to put in this this coloumn but there arent many flaws" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983) JD John D. Director > "It is a fast system that our office staff and engineers find easy to use" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373) VW Vanessa W. Director > "Ability to change the headers is not straightforward, I cannot understand how you are not able to just upload a..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611) JW James W. Heating engineer > "I have recommended commusoft to many people as it will help any size company, from a one-man band to a large..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333) CD Charlotte D. Shareholder > "The system can lag which can make tasks longer." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707) KJ Kelly J. Head of maintenance > "This is a easy system to use i have used different software over the years and this has to be the most easiest" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424) MC Marcus C. Heating engineer > "No help at all to find data on clients." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865) JM Jaroth M. Student > "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the screen,..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043) MH Miriam H. VP > "You would NEVER get this level of service with other softwares." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092) RB Rebecca B. Director > "We've been using Commusoft since December 2019 and with 6 engineers out on different jobs it has streamlined..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385949) AS Aaron S. CEO > "Sometimes feel support doesn't really answer the question you're asking." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128) PF Peter F. Director > "I use Commusoft to run all our appointments , estimates and invoices and its brilliant. When a new job comes in I..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2754987) JP Joseph P. Director > "They have a "computer says no" attitude to customer service." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940) [View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/) Not enough reviews ## User interface [Commusoft](https://www.capterra.com/p/149651/Commusoft/) 4.73 (211) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) 4.17 (117) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important Commusoft Top features 37/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/149651/Commusoft/#features) Field Service Management 18/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#features) ### Recognition Commusoft is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Plumbing Software (2023)  No recognitions have been awarded to Field Service Management ### Deployment & support Commusoft Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Field Service Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Commusoft - By Commusoft - Located in United States - Founded in 2006 Field Service Management - By GPS Insight - Located in United States - Founded in 2004 ## Popular Comparisons [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.73 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.6 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-149651/Jobber-vs-Commusoft) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (490)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $49/month Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-212692/FieldPulse-vs-GPS-Insight-Field-Service-Management) [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.73 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Contact vendor for pricing Price $948/year 4.6 Features 3.6 4.6 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/149651-183679/Commusoft-vs-ServiceWorks) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) $49/month Price $39/month 3.8 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-212692/Jobber-vs-GPS-Insight-Field-Service-Management) [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.73 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-149651/HouseCall-Pro-vs-Commusoft) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) $49/month Price $60/month 3.8 Features 4.1 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122541-212692/Kickserv-vs-GPS-Insight-Field-Service-Management) [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.73 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (490)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/149651-153475/Commusoft-vs-FieldPulse) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) $49/month Price $79/month 3.8 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-212692/HouseCall-Pro-vs-GPS-Insight-Field-Service-Management) [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.73 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Contact vendor for pricing Price $60/month 4.6 Features 4.1 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122541-149651/Kickserv-vs-Commusoft) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs [LawnPro](https://www.capterra.com/p/105508/LawnPro/)[4.63 (188)](https://www.capterra.com/p/105508/LawnPro/reviews/) $49/month Price $39/month 3.8 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/105508-212692/LawnPro-vs-GPS-Insight-Field-Service-Management) [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.73 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/) Contact vendor for pricing Price $24/month 4.6 Features 4.2 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149651-224018/Commusoft-vs-BookedIN) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $49/month Price Contact vendor for pricing 3.8 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-212692/ServiceTitan-vs-GPS-Insight-Field-Service-Management)