# Compare Commusoft vs Field Service Management 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Commusoft and Field Service Management based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/149651-212692/Commusoft-vs-GPS-Insight-Field-Service-Management --- # Commusoft vs Field Service Management Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CommusoftField Service Management2/4 selected [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) [## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting Price $100.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment HG Based on [209 reviews](#user-reviews) Positive 203 Neutral 4 Negative 2 [## Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.2 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) Starting Price $49.00/month Value-for-Money 4.1 Functionality 3.8 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment RW AB BS Based on [117 reviews](#user-reviews) Positive 102 Neutral 7 Negative 8 ## Summary * * * Key features rated by users Features selected based on 5,933 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Mobile Access 4.5 Scheduling 4.6 Billing & Invoicing 4.4 Quotes/Estimates 4.3 CRM 5.0 \--%Fit Not enough reviews Feature ratings Mobile Access 4.0 Scheduling \-- Billing & Invoicing \-- Quotes/Estimates \-- CRM \-- User satisfaction User satisfaction 4.7 User reviews[209](https://www.capterra.com/p/149651/Commusoft/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.8 User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $100Per User, Per Month - Free version - Free trial Price starts from $49Flat Rate, Per Month - Free version - Free trial Best for Best for Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations. Best for Field Service Management by GPS Insight supports a wide-range of mobile-based industries, including construction, mechanical and electrical, government, oil & gas, landscaping, HVAC, and more. ## User reviews Pros & cons HG Haroon G. Gas engineer > "Intuitive interface and powerful scheduling tools made daily operations seamless." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693) NI Numan I. Managing Director > "that you cannot mass delete old data from system in bulk or for a time period caused storage issues" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934) RN Rebecca N. Operations manager > "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769) JW Justin W. Associate Director of Operations > "The maps function is a bit laggy when seeing where the engineers are." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924) KH Kyle H. Operational Manager > "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026) KB Kristofor B. Director > "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922) DA Dominic A. Owner > "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847) DS Dean S. Operations and Development Manager > "Also adjusting invoices and managing invoicing is not easy." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083) SO Shannon O. Engineer > "The daily diary is very easy to follow and make changes to compaired to other apps" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209) MH Miriam H. VP > "You would NEVER get this level of service with other softwares." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092) MH Miriam H. VP > "The customization aspect of Commusoft is wonderful!" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092) GS Georgia S. Director > "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653) SB Sam B. Director > "Commusoft has transformed my business and saved us countless hours of administration time." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476) JP Joseph P. Director > "They have a "computer says no" attitude to customer service." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940) JD John D. Director > "It is a fast system that our office staff and engineers find easy to use" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373) KB Kristofor B. Director > "The trainers themselves don't even fully understand the system." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922) JB Jamie B. Office Administrator > "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260) KJ Kelly J. Head of maintenance > "the only downside is that you have to buy extra data when you have run out" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424) CC Christopher C. heating engineer > "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555) SB Selena B. Director > "You cant amend service sheets from the office, I understand why but its very annoying when they have done..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659) SP Stacey P. Locksmith > "How practical it is to use, it makes things a lot easier." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325) AS Aaron S. CEO > "Sometimes feel support doesn't really answer the question you're asking." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128) SP Stacey P. Locksmith > "It's straightforward and easy to understand." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325) SB Selena B. Director > "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659) ZH Zac H. Director > "Ease of use by all users, able to plan works and invoices easily." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524) TE Thad E. Office Manager > "Some subfunctions on invoice creation are a tad fiddly" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767) JM Jaroth M. Student > "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043) JB Jonathan B. Director > "I could think of negative things to put in this this coloumn but there arent many flaws" [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983) WA Waleed A. Office Manager > "The ease of scheduling jobs for our engineers." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068) VW Vanessa W. Director > "Ability to change the headers is not straightforward, I cannot understand how you are not able to just..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611) MS Michael S. Director > "Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2847832) CD Charlotte D. Shareholder > "The system can lag which can make tasks longer." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707) JW James W. Heating engineer > "I have recommended commusoft to many people as it will help any size company, from a one-man band to a..." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333) MC Marcus C. Heating engineer > "No help at all to find data on clients." [See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865) [View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/) RW Robert W. Office Manager > "We love the ability so email reports with photos to clients, as well as how easy it is to retrieve the client's past job history and work..." [See full review](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#Capterra___2140993) AB Andrew B. Accounts > "There are always going to be the occasional customer claiming work hasn't been done." [See full review](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#Capterra___2142034) [View Reviews](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) ## User interface 4.74 (209) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) 4.17 (117) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Commusoft Top features 38/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/149651/Commusoft/#features) Field Service Management 31/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/#features) ### Recognition No recognitions have been awarded to Commusoft No recognitions have been awarded to Field Service Management ### Deployment & support Commusoft Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Field Service Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Commusoft - By Commusoft - Located in United States - Founded in 2006 Field Service Management - By GPS Insight - Located in United States - Founded in 2004 ## Popular Comparisons [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.74 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $100/month Price $39/month 4.6 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-149651/Jobber-vs-Commusoft) [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)[4.17 (117)](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/reviews/) vs 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