# Compare Commusoft vs Bookedin 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Commusoft and Bookedin based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/149651-224018/Commusoft-vs-BookedIN

---

# Commusoft vs Bookedin Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CommusoftBookedin2/4 selected

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.6 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

[## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

HG

Based on [209 reviews](#user-reviews)

Positive

203

Neutral

4

Negative

2

[## Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.6 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

TA

Based on [298 reviews](#user-reviews)

Positive

280

Neutral

14

Negative

4

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Online Booking

\--

Appointment Management

\--

Calendar Management

4.9

Availability Management

\--

Confirmations/Reminders

\--

73%Fit

Not enough reviews

Feature ratings

Online Booking

4.8

Appointment Management

4.7

Calendar Management

4.8

Availability Management

\--

Confirmations/Reminders

4.8

User satisfaction

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/149651/Commusoft/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.6

User reviews[298](https://www.capterra.com/p/224018/BookedIN/reviews/)

Ease of use

4.6

Functionality

4.2

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$100Per User, Per Month

-   Free version
-   Free trial

Price starts from

$24Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

Best for

Tattoo shops, barbershops, beauticians, hair stylist, massage therapists & clinics, pet groomers, tax services, financial advisors, chiropractors, home services, personal trainers, auto detailing.

## User reviews

Pros & cons

HG

Haroon G.

Gas engineer

> "Intuitive interface and powerful scheduling tools made daily operations seamless."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693)

NI

Numan I.

Managing Director

> "that you cannot mass delete old data from system in bulk or for a time period caused storage issues"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934)

RN

Rebecca N.

Operations manager

> "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769)

JW

Justin W.

Associate Director of Operations

> "The maps function is a bit laggy when seeing where the engineers are."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924)

KH

Kyle H.

Operational Manager

> "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026)

KB

Kristofor B.

Director

> "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

DA

Dominic A.

Owner

> "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847)

DS

Dean S.

Operations and Development Manager

> "Also adjusting invoices and managing invoicing is not easy."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083)

SO

Shannon O.

Engineer

> "The daily diary is very easy to follow and make changes to compaired to other apps"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

MH

Miriam H.

VP

> "The customization aspect of Commusoft is wonderful!"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

GS

Georgia S.

Director

> "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653)

SB

Sam B.

Director

> "Commusoft has transformed my business and saved us countless hours of administration time."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

JD

John D.

Director

> "It is a fast system that our office staff and engineers find easy to use"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373)

KB

Kristofor B.

Director

> "The trainers themselves don't even fully understand the system."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

JB

Jamie B.

Office Administrator

> "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260)

KJ

Kelly J.

Head of maintenance

> "the only downside is that you have to buy extra data when you have run out"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

CC

Christopher C.

heating engineer

> "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555)

SB

Selena B.

Director

> "You cant amend service sheets from the office, I understand why but its very annoying when they have done..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

SP

Stacey P.

Locksmith

> "How practical it is to use, it makes things a lot easier."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

SP

Stacey P.

Locksmith

> "It's straightforward and easy to understand."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

SB

Selena B.

Director

> "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

ZH

Zac H.

Director

> "Ease of use by all users, able to plan works and invoices easily."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524)

TE

Thad E.

Office Manager

> "Some subfunctions on invoice creation are a tad fiddly"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767)

JM

Jaroth M.

Student

> "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043)

JB

Jonathan B.

Director

> "I could think of negative things to put in this this coloumn but there arent many flaws"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983)

WA

Waleed A.

Office Manager

> "The ease of scheduling jobs for our engineers."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068)

VW

Vanessa W.

Director

> "Ability to change the headers is not straightforward, I cannot understand how you are not able to just..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611)

MS

Michael S.

Director

> "Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2847832)

CD

Charlotte D.

Shareholder

> "The system can lag which can make tasks longer."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707)

JW

James W.

Heating engineer

> "I have recommended commusoft to many people as it will help any size company, from a one-man band to a..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333)

MC

Marcus C.

Heating engineer

> "No help at all to find data on clients."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865)

[View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/)

TA

Tim A.

Co-Owner

> "Bookedin allows all of our employees real time knowledge of our calendar bookings at any..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6530632)

EG

Elize G.

Hair stylist

> "I can’t use any pictures with my appointments to show what they are."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6334606)

AWC

Angel W C.

Owner

> "It has completely streamlined the way I manage appointments—no more back-and-forth messages..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6832162)

CR

Carie R.

Barbershop

> "What I don’t like is that every barber is allowed to see every customer information ."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6670402)

VW

Virgil W.

Commander, Chapter Service Officer

> "Easy to use for our older clients, and the security that we needed. How easy it is for our..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___7019752)

DP

Denise P.

Groomer

> "Its a little harder to use on the app"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6826653)

SS

Simone S.

Counsellor

> "It’s so convenient that I use the service on my website to book relevant meetings."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6793371)

JW

Jack W.

Supervisor

> "Needs more options at points, while simple and easy to use, lacks enough functionality"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6461873)

TT

Tanya T.

Owner

> "This has really helped my organize booking and tracking my appointments."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6295466)

KW

Keltie W.

Owner

> "sometimes- ie won’t let me edit an appt"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6329062)

HM

Hari M.

Driving School

> "Scheduling Driving Lessons & Tests helps me & Clients"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6455041)

TT

Tanya T.

Owner

> "Making initial contact has been a bit challenging."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6295466)

JZ

Jessica Z.

Optometry abd optical dispensary

> "Its been very easy to integrate into my business and love i can have up to date schedule at..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6258110)

CJ

Crystel J.

Owner

> "Sometimes there are glitches on the desktop where appointments booked on the App don’t show..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6228467)

HA

Haley A.

Certified Massage Therapist

> "I'm beyond happy with my choice to join with Bookedin which satisfies my booking needs and..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6314914)

AH

Alanna H.

Lash Artist

> "I feel the multi calendar option is too expensive compared to others"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___5002144)

LB

Leesa B.

House cleaner

> "I like that Bookedin is mobile friendly, easy to navigate and very welcoming"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6378939)

CS

Cassandra S.

Owner

> "The only con I have is there is no payment request via the app."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___5039930)

Ruhid J.

RJ Company

> "Bookedin helps me improve my users' time management and my relationships with my customers,..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4536997)

VW

Veronica W.

Owner oporator

> "that I am not able to separate by my clients businesses"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4982201)

TG

Tom G.

Tattooist, Studio Owner

> "Great cross intergration."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6552415)

RM

Rebecca M.

Ditector

> "I can not access it and I have tried everything therefore I am paying a cost monthly and I..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___3676324)

YC

Yin C.

Student relations

> "Bookedin incorporates a professional look with time saving and user-friendly features."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4718702)

CH

Ceejay H.

Cleaning Company

> "Little to expensive"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4865363)

SB

Susan B.

Owner

> "Appt confirmations/reminders, every client we've spoken to about receiving them has been..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6091399)

AM

Alina M.

Tattoo Artist

> "That is the worst thing about this booking site."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___3721138)

HA

Haley A.

Certified Massage Therapist

> "Clients love it too!"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6314914)

TJ

Timothy J.

Owner

> "Then I have the patient twice in my system and there isn’t a way to merge the data together."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___2291538)

CR

Carie R.

Barbershop

> "so far it’s been good , customer service is really good."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6670402)

HA

Holly A.

Cosmetologist

> "Which is frustrating when you have a client waiting for you to rebook them."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___2202039)

LB

Lisa B.

Owner

> "Easy to use for me and user friendly for my clients!"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6710182)

SH

Summer H.

Owner/operator

> "It is confusing in some ways for clients."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___2398322)

[View Reviews](https://www.capterra.com/p/224018/BookedIN/reviews/)

## User interface

4.74 (209)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)

4.60 (298)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Commusoft

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/149651/Commusoft/#features)

Bookedin

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/224018/BookedIN/#features)

### Recognition

No recognitions have been awarded to Commusoft

No recognitions have been awarded to Bookedin

### Deployment & support

Commusoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bookedin

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Commusoft

-   By Commusoft
-   Located in United States
-   Founded in 2006

Bookedin

-   By Bookedin
-   Located in Canada
-   Founded in 2010

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Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-149651/NetSuite-vs-Commusoft)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

$24/month

Price

$19.99/month

4.2

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/224018-268055/BookedIN-vs-Goldie)

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.74 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

$100/month

Price

$79/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140363-149651/HouseCall-Pro-vs-Commusoft)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$24/month

Price

€69/month

4.2

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/224018-253301/BookedIN-vs-Doctoralia-Pro)

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.74 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

vs

[Contractor+](https://www.capterra.com/p/213952/Contractor/)[4.75 (205)](https://www.capterra.com/p/213952/Contractor/reviews/)

$100/month

Price

$29/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149651-213952/Commusoft-vs-Contractor)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$24/month

Price

$20/month

4.2

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/191978-224018/Acuity-Scheduling-vs-BookedIN)