--- title: "Compare Domotz vs IT Glue 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Domotz and IT Glue based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/149665-170401/Domotz-PRO-vs-ITGlue" page_type: "comparison" language: "en" --- # Domotz vs IT Glue Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DomotzIT Glue2/4 selected [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.9 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) [## Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.9 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) Starting Price $1.50/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [126 reviews](#user-reviews) Positive 125 Neutral 1 Negative 0 [## IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) Starting Price $29.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [342 reviews](#user-reviews) Positive 332 Neutral 9 Negative 1 ## Not a match? 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Best for IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation. ## User reviews Pros & cons DB David B. Centralized Services Lead > "Domotz is an indispensable tool in my toolbox, like a compass guiding a ship in deep water. If you're an MSP, this beats a lot of other network monitoring tools." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041165) Clayton P. B. Director of Technology > "We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed..." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7140467) Clayton P. B. Director of Technology > "The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7140467) JD Josh D. IT Support Engineer > "GUI has bit of learning curve to understand what settings/options are where - i.e. Explorer view can be slightly confusing to get to device details." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7040969) ER Eric R. Professional Services Engineer > "Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that..." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6635503) TW Tina W. Network Tech > "When the Domotz collector device goes offline, the historical data (all other device uptimes) are inaccurate." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041205) AC Alessandro C. IT MANAGER > "Through Domotz, I can finally connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU integrations — all from a ONE only..." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6825562) CB Chris B. General Partner > "Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. " [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#SoftwareAdvice___7054035) Clayton P. B. Director of Technology > "A bit of a repeat from above, but the most significant shift for our team has been moving from “educated guessing” to definitive root cause analysis." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7140467) RK Ryusei K. Senior Cybersecurity Consultant > "I didn't like how there wasn't an easy way to export a list of all the devices and their info but I believe they fixed this problem." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041275) CW Chris W. CIO > "A large built-in MIB library supports robust SNMP monitoring, and configuration backups provide peace of mind." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7043677) RS Raphael S. CTO > "For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate our expectations." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6334097) KA Kyle A. IT Manager > "Incredible product, device simple to install, One place to see all my managed systems, Used daily for monitoring, deployed in seconds, customer service response was..." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6763972) SG Stefano G. President > "I know they are developing a tag/filter method for applying settings to devices, but it's still not there." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322673) WI Walid I. Chief Technology Officer > "The platform offers a clean, intuitive interface that makes it easy to discover, monitor, and manage devices across multiple networks." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041077) GG Grant G. IT > "I believe I could customize Domotz a lot more than I have, but just have not had the time to dig into that side of the service due to workload." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322709) Clayton P. B. Director of Technology > "Their Sales, Customer Support, Dev and Support teams are knowledgeable, quick to respond, understanding…amazing to work with." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7140467) GG Grant G. IT > "I originally was using their remote access tool, but it lacked the necessary security measures for our networks." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322709) CW Chris W. CIO > "Configuration backups and flexible alerting options add reliability. While RBAC is a promising new addition, it could be expanded further." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7043677) FP Fernando P. Administrative > "Interface can be overwhelming at first, and occasional latency in device detection." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6465203) AY Andrew Y. Co-Founder Solutions Architect > "The platform provides detailed visibility into devices and makes remote troubleshooting simple." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7042562) RC Richard C. Technical Support Manager > "It can seem expensive for some our sites that we monitor." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6114708) TB Tyler B. Tier Two Technician > "Being able to even toggle port status, PoE, etc, without having to go to the switch itself is game changing." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041390) BM Brian M. Internal Systems Manager > "It could be so much better, I'm confused at some design decisions." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6270860) JD Josh D. IT Support Engineer > "Good - only early days with solution but very helpful for monitoring multiple clients and receiving alerts for outages." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7040969) NV Niels V. Network Engineer > "I havent been able to find a option yet to only run the software on dedicated hardware without the portal." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___3743458) TW Tina W. Network Tech > "In the past year+ of using it, it is a great way to see data about all network-connected devices on the fly." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041205) GR Greg R. Consultant > "Network issues can be monitored and corrected before they become a problem." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___3229326) CW Chris W. CIO > "Overall, it’s a powerful and evolving tool with room for growth in integrations and advanced security features." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7043677) EM Edward M. Enterprise Architect > "Cost could be prohibitive for small organisations or for private use." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#GetApp___3819973) AY Andrew Y. Co-Founder Solutions Architect > "Domotz has been a great solution for managing and monitoring our networks." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7042562) Howard H. Director > "There are many other remote access products but I have found them to be fiddly or time consuming, not to mention costly." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___2586253) KE Kevin E. Owner > "It has been a useful tool to keep tabs on customer networks." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7042653) Clayton P. B. Director of Technology > "We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed..." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7140467) WI Walid I. Chief Technology Officer > "The dashboard is intuitive and visually clean, making it easy to monitor devices" [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041077) Clayton P. B. Director of Technology > "We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed..." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7140467) PL Pedro L. It > "Easy remote troubleshooting, monitoring multiple networks, and customizable alerts." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6510137) JD Josh D. IT Support Engineer > "GUI has bit of learning curve to understand what settings/options are where - i.e. Explorer view can be slightly confusing to get to device details." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7040969) DE Dave E. Technology Services Director > "Easy to setup and deploy, works well with the onsite hardware for alerting." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041152) GG Grant G. IT > "I believe I could customize Domotz a lot more than I have, but just have not had the time to dig into that side of the service due to workload." [See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322709) [View Reviews](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) TG Thanya G. Technology Support Associate III > "I can create documents that includes all organizations/companies' infrastructure, create and modify flexible assets however I want, and..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157071) BA Bobby A. Technical Support > "The main downside is that it is only as good as the information entered into it. If documentation is outdated or not filled out well, it..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7161475) DR Denuka R. Operations Manager > "The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497) LP Lowell P. President > "It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687230) LH Lewis H. infrastructure Engineer > "IT glue password management enables me and the team to manage, control and ensure fast customer support with ease of use by having all of..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497) JS Jorge S. IT Systems Analyst > "One drawback of IT Glue is that the platform can feel somewhat overwhelming at first, especially for new users or smaller IT teams." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157027) JS Jorge S. IT Systems Analyst > "IT Glue delivers strong value for money and is a reliable solution for IT documentation, password management, and operational efficiency." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157027) IH Ian H. Technical Manager > "A little annoying that the search field saves the last search constantly but I can work around it." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7168004) DR Denuka R. Operations Manager > "I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497) VR Verified Reviewer COO > "I don't like the way it creates a default location completing certain actions, even when an address already exists." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203) RG Randy G. AVP - Systems Administrator > "IT Glues core features work very well. When using just the website, the ability to easily add documentation (you can import directly from..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613) CA Craig A. National Manager, Managed Service Delivery > "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216) JD Josh D. IT Support Engineer > "IT Glue has become an essential tool for managing client documentation within our MSP." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7185509) VM Vicki M. Technology Manager of Software, Licensing, and Compliance > "Unable to roll out for entire organization because of lack of secure hierarchy. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7156999) JS Jorge S. IT Systems Analyst > "IT Glue provides an excellent centralized documentation platform for IT teams and MSPs." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7157027) OT OIivier T. CTO > "The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465) MS Mike S. IT Manager > "The ability to sync with our PSA as well as other software in our technology stack has saved time by reducing data entry as well as..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112) SC Stefan C. Culsoltant > "It’s not so much a specific thing, more that it can be difficult for the slightly older ones in the IT field to figure out that they are..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6505290) BA Bobby A. Technical Support > "It makes it easier to find what is needed when supporting a client, especially when multiple techs are working on the same environment." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7161475) JJ Jack J. IT Director > "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492) JR Jaycob R. Application Project Manager > "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520) RG Randy G. AVP - Systems Administrator > "The UI can sometimes be a bit cumbersome to use - requiring multiple clicks to get where you need to go." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613) TP Tejas P. IT Manager > "Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965) AJ Andrew J. NOC Lead > "myglue sharing can be a bit difficult to deploy and manage for comanaged companies." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791) TS Terry S. Network Engineer > "We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821523) AW Aaron W. President > "Passwords are not tested to make sure they are not on the dark web, Secure, or used multiple times. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685890) DS Dilak S. Senior Experience Designer > "Additionally, IT Glue allocates enterprise-grade security to secure information by leveraging SOC2 compliance and access control features." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735) DM Dave M. Technician > "The integration between AutiTask and Datto RMM can be a bit off. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100) IH Ian H. Technical Manager > "Fast response, easy to use UI, has integrations into other kaseya products to make for a larger solution for the team to use." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7168004) AJ Andrew J. NOC Lead > "It feels very outdated and the level of per org customization isnt great." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791) DS David S. Owner > "IT Glue helps me to keep organised but it also impresses clients because they always come to me asking for information about their systems..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798) HK Harrison K. Help Desk Manager > "The overall UI design leaves something to be desired." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427) JD Josh D. IT Support Engineer > "The search functionality is excellent, making information quick to find when supporting clients." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7185509) AK Alfin K. MDS > "Bad interface with slow processing which makes a headache to the customer" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6675490) DS Dilak S. Senior Experience Designer > "With IT Glue allocates robust documentation framework that makes it super easy and effective to organize IT information in one central..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735) RR Richard R. Technical Support > "Can be overwhelming at times especially when you're trying to locate something quickly but are currently helping another client" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6828615) LH Lewis H. infrastructure Engineer > "IT glue does exactly what it states it does with very little limitations on how you and the team can manage the customer data." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497) DA Dallas A. Client Systems Administrator > "I find that the time I have spent taking training and then to do a long knowledge test is counter intuitive to my Work Time." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966) CR Cheri R. Professional Services Manager > "It makes documentation efficient and accessible, which directly improves both internal operations and client support." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009518) LK Lorenzo K. Security Project Engineer > "Frequent outages have caused internal frustration with the product." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958) BA Bobby A. Technical Support > "It takes effort to keep updated, but when it is maintained, it saves a lot of time." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7161475) DS David S. Owner > "if I had to say something i dont like it would be the price just because money is always a big consideration in business." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798) PG Preston G. Operations Manager > "The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686061) CA Cindy A. Vice President > "A little bit difficult to navigate at times." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686940) VR Verified Reviewer Knowledge Manager > "It provides a solid platform for us to manage all of our documentation; both internal and for clients." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6588738) LK Lorenzo K. Security Project Engineer > "Kaseya's footprint on the product is discouraging." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958) OT OIivier T. CTO > "However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465) JG Justin G. IT Specialist > "We ran into some syncing issues." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303) VR Verified Reviewer COO > "It provides an easy to document processes, manage passwords and collaborate with teams." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203) CP Chris P. Network Engineer > "Documents are not available." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6589818) CA Craig A. National Manager, Managed Service Delivery > "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216) AY Aaron Y. IT Technician > "There are a couple of things that have hindered my experience:-The quick search text input does not clear when switching between different..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574) BP Brittany P. Desktop Support Technician > "I have worked with IT Glue since I started my career in IT five years ago I love it and it has helped me succeed in assisting clients with..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6690870) DP Derek P. Information Systems Manager > "Price, it is more expensive than other alternitives." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6689380) DA Dallas A. Client Systems Administrator > "This allows me to see one dashboard and get access to things that use to take me several steps." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966) VR Verified Reviewer Service Delivery Manager > "Outages take our entire business offline due to the passwords being locked up." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477446) AH Alex H. Pre Sales > "We switched to IT Glue as a new repository for our configuration, licensing and password recording due to its security and ability to link..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477705) BH Brian H. Systems Administrator > "There hasn't been a way to import passwords directly into a user's personal password vault." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6301314) HK Harrison K. Help Desk Manager > "Great product, I love the analytics in the backend for metrics with the team." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427) SN Sajid N. Systems Engineer > "Search sometimes breaks and does not give intended results though I know what I am searching is in it." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178110) JD Josh D. IT Support Engineer > "Overall, it has become a key part of our day-to-day operations." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7185509) MD Mike D. owner > "There is not a way to import passwords in to a subfolder, so if you are importing personal passwords they have to go in the root of a..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663718) Larry R. Operations Coordinator > "I like how you can see activity in the app, and see what data has been added and by whom." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166) DT Daniel T. Service Delivery Management > "Another challenge I faced was with the search functionality of IT Glue. While the platform does offer a search bar, it was not always..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664012) MS Mike S. IT Manager > "The ability to export all data on a customer-basis is also beneficial." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112) MM Mitchell M. IT Lead > "It doesn't integrate with every software or application that we use. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255) BL Ben L. Network Administrator > "It's been really good. As mentioned in the "Cons", the only down fall is we've had the freedom to make a mess of some of our..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686915) Steve B. Marketing > "The ability to sync customer products or the ability to pull them from agreements via 3rd party PSA's doesn't seem to be there." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804499) BL Ben L. Network Administrator > "I also like that it tracks domains and SSL certificates." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686915) MC Meagon C. Service Delivery Manager > "It has often not found a child folder in the folder hierarchy when searching by keyword when the word is in the document's title." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4649749) DA Drew A. Network System Administrator > "It has a lot of options for all the IT documenting you could desire." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6750761) Alan H. Chief Nerd > "Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804666) VR Verified Reviewer VoIP ISP specialist > "professional CRM option helps my day by day tasks in the IT field." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6713962) AB Andy B. Owner > "No more getting in the field and realizing nobody in the team has created the org in IT Glue yet, leaving you to note passwords in your..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664302) SJ Simon J. Senior System Engineer > "This reduces onboarding time, minimizes errors, and boosts team collaboration." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6834996) MR Murray R. Service Ops Manager > "The search function is very poor." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178667) SS Sukhjit S. System Administrator > "Put in the time and effort to manage it properly and you'll reap massive rewards." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526) JB Jake B. IT Service Engineer > "I can't really give something that I dislike about the software, other than the fact that I would like a 'remember me' or 'remember this..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4585377) Larry R. Operations Coordinator > "Entries are well-organized and have lots of options for capturing information." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166) BD Bruno D. Director > "I like the mobile app less." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439321) AL Alex L. IT Manager > "Additionally, ITGLUE is customizable, allowing users to configure the platform to meet their specific needs." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4641671) AJ Andrew J. NOC Lead > "It feels very outdated and the level of per org customization isnt great." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791) CA Craig A. National Manager, Managed Service Delivery > "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216) JM Jeffrey M. VP of IT > "cumbersome to set up initially and no real standard to follow as a template." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663969) KB Keith B. CEO > "It is a great product that does exactly what it is supposed to do and integrates with all our other utilities." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178375) Joel L. Founder > "The website is not aesthetically pleasing and the app has only limited functionality." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___2571715) PA Paul A. IT Support Lead > "It integrates well with just about anything." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439682) CA Craig A. National Manager, Managed Service Delivery > "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216) BM Brian M. Principal > "Integrations with RMM and PSA make linking items to each other a breeze. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4966168) DM Dave M. Technician > "The integration between AutiTask and Datto RMM can be a bit off. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100) JB Jeremy B. Network Engineer > "Love the tools that enable easy input of UNs and PWs in RMM" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6504447) MM Mitchell M. IT Lead > "It doesn't integrate with every software or application that we use. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255) JE Jeff E. Business Manager > "The Integration of all available products makes it easy to go from one product to the other" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___5073508) EH Elliot H. IT Support Engineer > "Integration with BMS is poor and has caused us many issues" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4802823) SP Sean P. Senior Systems Administrator > "IT Glue is a powerful documentation tool with a simple, intuitive interface." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4803421) JS Jessy S. Systems Analyst > "I'ts not easy for engineers on site to take notes." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663336) JC Jon C. Technical Director > "Simple and easy to learn and use." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4667827) JJ Jack J. IT Director > "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492) JR Jaycob R. Application Project Manager > "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520) CDM Carl-Darren M. Director > "Poor support." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6426998) Malith W. Senior Systems Consultant > "I have been using Datto SaaS integration and I am happy to see they have made improvements to it and now we can see more information than..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439420) JG Josh G. Business Administration Manager > "Support has been poor since the Kaseya acquisition. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4802824) FL Francis L. Consultant > "Great experience and great support." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821756) Joel L. Founder > "It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___2571715) [View Reviews](https://www.capterra.com/p/170401/ITGlue/reviews/) ## User interface [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/) 4.86 (126) [IT Glue](https://www.capterra.com/p/170401/ITGlue/) 4.65 (342) ### Features Domotz 22/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/149665/Domotz-PRO/#features) IT Glue Top features 26/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/170401/ITGlue/#features) ### Recognition Domotz is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Network Monitoring Software (2022)  IT Glue is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Domotz Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos IT Glue Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Domotz - By Domotz - Located in United States - Founded in 2015 IT Glue - By Kaseya - Located in United States - Founded in 2004 ## Popular Comparisons [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $1.5/month Price $1.75 4.7 Features 4.2 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-149665/N-central-vs-Domotz-PRO) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $29/month Price $1.75 4.5 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-170401/N-central-vs-ITGlue) [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) $1.5/month Price $99/month 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/149665-163344/Domotz-PRO-vs-N-sight) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) $29/month Price $99/month 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue) [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) $1.5/month Price $129/month 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149665-207618/Domotz-PRO-vs-Syncro) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) $29/month Price $129/month 4.5 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro) [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $1.5/month Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149665-184229/Domotz-PRO-vs-NinjaOne) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $29/month Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170401-184229/ITGlue-vs-NinjaOne) [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $1.5/month Price $10/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149665-168192/Domotz-PRO-vs-Site24x7) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) vs [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) $29/month Price $129/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-170401/Atera-vs-ITGlue) [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) vs [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) $1.5/month Price $129/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-149665/Atera-vs-Domotz-PRO) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) $29/month Price $19/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-170401/Freshservice-vs-ITGlue)