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Rejoiner is built for mid-market DTC & B2B businesses that sell directly to their customers online. Rejoiner is ecommerce platform agnostic and integrates with both hosted and custom ecommerce stores.
We offer cloud-based omnichannel communication to businesses, regardless of their size, in order to reach their customers and increase their sales. Our API documentation helps developers integrate.
However the real benefit is the support team, who provide creative designs and some fun and unique copy perfect for our brand. The reporting platform is also a stand out, very clear and informative.
The ROI is ridiculous and I don't have to do anything other than give them general guidance and direction.
The great thing about their service is they help you build the campaign from scratch to launch including creative services which not many agencies do.
Often we have felt that they treat us like its their own company, something that is all but lost with any type of consultant these days.
Fast forward 8 months later and I can tell you that we are so glad we choose them. They have demonstrated on many occasions that they are willing to do what it takes to help us succeed.
However, we felt overwhelmed at how their email marketing solutions (cart abadon, browse abandon, product recomm.) were bundled into a year long contract.
The flexibility of the platform and the ability to trigger for different events surpasses a lot of the tools out there. The ability of the tool to customize the program for the user is amazing.
We've been using Rejoiner to capture customers for our consumer subscription service that would have otherwise fallen through the cracks.
I have gained very inspiring experiences with this platform.
Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem.
It is very functional, efficient and takes great care to satisfy all users.
The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.
The customer service is very good and very helpful.
They refused to provide/give me access to export my mailing lists or receipts.
It is easy to use, communication is 100% online. Your support is excellent.
Examples did not Include VB.NET and some errors in JSON strings.
Prioritize real-user-identified key features according to your needs to find your best fit.
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