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International associations and organizations of all sizes managing multi-day business events, including conferences, workshops, and activities.
CrowdPass caters to in-person event organizers, event planners, and venues who need a turn-key event management solution.
A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
The lack of full control over parts of the CMS is sometime as problem.
The team is super responsive and passionate about positively and meaningfully impacting the event planning and management space. This is especially true from the non-profit lens.
We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged.
I love how great their customer service has been. Sensitive content hidden] always respond right away and are super friendly with their assistance.
I miss the feature to individualize the event overview more as we need it.
What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort.
Language barrier at times, quite complex if you have a bigger event and want to use more features.
The customer support was impressive- quick responses and willing to help.
Our experience was quite negative both with the platform itself, and with the support and sales team.
We needed an outside group to verify that our event registrants had been vaccinated. This was a huge advantage to our team to place this responsibility on CrowdPass.
All of this led to a significant delay in the check-in process at our event, and frustration from guests and staff.
Overall, we had a good experience and good support.
It was hard to change things we wanted to instantly because no one responded.
The software was relatively easy from an admin perspective and easy to share out for the communications team.
The functions that did exist did not work properly. Many guests received error messages or links that did not work and the QR code scanner did not work properly.
Prioritize real-user-identified key features according to your needs to find your best fit.
idloom
Top FeaturesCrowdPass
idloom
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CrowdPass
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