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Sideline is a cloud-based business phone system designed for entrepreneurs, remote workers, and more.
Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.
I love that Sideline works just like my regular cell phone number. It's easy to use and you can text too, which is a plus.
The messages that get from SIDELINE are confusing me with perceived missed calls and or messages from prospective clients.
What I like most about Sideline is the ability to have an alternate phone number right on my current mobile device that I use strictly for my business.
I bought a new phone and had to transfer my app. I was unable to sign in, had multiple errors.
I liked having two lines while carrying one cellphone. I liked it being anonymous to the party I was making business with.
But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it.
I like how I can customize so many features. Everything from voicemail greetings, to text message signatures.
My business number is with sideline so we need to stay, but the issues with the app and customer service make it an awful experience.
What I love most about it is it's "Report" feature. It makes working so much fun as one can easily see and analyze their own growth with the help of different charts and graphs.
Their customer support team is really terrible to it's customers. They are rude when the customer does not understand the price quotes and they say it's either you pay that or no service(s).
It is very easy to use, great voice quality and for the price it is very good. For my business is the best option at a good price.
Latency and lag are a significant problem when answering office phone calls from home on mobile and a couple of times has been so frustrating that conversations had to be ended appologetically.
Customer service was very friendly and helpful with my questions. The equipment seems good too and at least the same or less cost than phone equipment with other services.
We stopped fighting with them on the bill each and every month as we were just ready to move on.
Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.
If something goes wrong your business Will be without phones for several days as you cannot get in contact with customer service immediately.
Ross A: Hi, I'm Ross. I'm the owner of the business. I give Sideline a five out of five. If you want to get more reviews like this, click the link below. Before Sideline, I was using my landline through Comcast, and I switched to Sideline because it had way more features. It was one eighth of the price and I was also able to have it... answer remotely through my cell phone anytime I needed it. I didn't have to just be tied to the spot. I chose Sideline because it had all of the features I was looking for, call waiting, forward to voicemail, text to voicemail. I could manage the greetings, I could have different times for when I was in class versus when the school was closed. It just gave me all the features that I had in my previous, plus about 10 more, without it costing anything extra. Setting Sideline up was very easy. It was basically just plugging in my phone number. They did most of the setup on the back end. I had to go in and record my greetings and set up my text, my auto text messages. Sideline has been great. I've been using it for about four years now. In the entire four years, I've only had maybe one or two dropped calls, and that was probably more of a network thing than them. The program works flawlessly. It's very inexpensive. It has lots and lots of features. I couldn't recommend them enough. I have been approached by multiple other platforms, and checking them out they don't come close to the features and the pricing.
Shawn B.: Hi, my name is Shawn, I'm an IT solutions architect, and I give a five for Vonage Business Solutions. For more videos like this and more reviews like this, click on the link below. So before using Vonage, we were using Cable Vision's homegrown system, I forget what the name was, but it would give you three or four lines, phone lines, and they would expect those phone lines to be tied down to phones, so if you ever moved from one location to the other, you'd have to call back and basically reprogram the phones. It wasn't working for us because our team was growing and a lot of the people would move around the office space and we would have to be on the phone somewhere very often, so that was one of the hurdles. One of the many reasons we went ahead with Vonage is because unlike traditional key line systems, where you would have to purchase a lot of the phone equipment and also the phone servers and put them in the back and then have somebody come in and build it and configure it, Vonage was in the cloud. So they will just ship you the phones, pre-programmed with your extension, with your name, and you could plug it anywhere in the network, just like a computer, and your phone would just be part of this internet PBX, so to speak. Initially, we never integrated or communicated with a voice-over IP service before, so the first time it was just a little, I would say, a little learning curve, but by the second or third phone, we just knew what had to be done and it was a breeze. And every time after that, we went up to about 11 phones or 11 extensions, and then after COVID, we scaled down to about six, but it was extremely easy. In fact, not only was it so great for us, we started selling Vonage Business Systems to a lot of our small business clients because we are in the IT space. So, very honestly, Vonage is a no-brainer. There isn't any upfront investment. There isn't a long turnover. I would suggest that anybody who is interested, whether it's a one man shop or a 50 man business, they could just pick up the phone, call Vonage and be they'll able to help them get a big company look, so it's really a no-brainer.
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Vonage Business Communications
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