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Sideline is a cloud-based business phone system designed for entrepreneurs, remote workers, and more.
Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.
I love that Sideline works just like my regular cell phone number. It's easy to use and you can text too, which is a plus.
The messages that get from SIDELINE are confusing me with perceived missed calls and or messages from prospective clients.
What I like most about Sideline is the ability to have an alternate phone number right on my current mobile device that I use strictly for my business.
I bought a new phone and had to transfer my app. I was unable to sign in, had multiple errors.
I liked having two lines while carrying one cellphone. I liked it being anonymous to the party I was making business with.
But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it.
I like how I can customize so many features. Everything from voicemail greetings, to text message signatures.
My business number is with sideline so we need to stay, but the issues with the app and customer service make it an awful experience.
I like that you can customize it to do almost anything that you want. It has great flexibility and we as an organization have control on how we want to use it.
Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies.
Really great mobile integration to make for a seamless transition from your work location to transit/home. This helps us stay connected, manage contacts and most importantly save money.
I have never been so dissatisfied with a company in my life. The customer service is the worse.
This phone service was recommended to us by a company we work with and has been perfect for our needs. Customer service is very good as well.
The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it.
I use the application to organize meetings with my staff, I like the ability to share meeting links by my team and ability to record meeting audio and video makes it better.
We used them for VOIP services not only for our company but for several others. Our experience with Jive by LogMeIn was horrible across the board.
Ross A: Hi, I'm Ross. I'm the owner of the business. I give Sideline a five out of five. If you want to get more reviews like this, click the link below. Before Sideline, I was using my landline through Comcast, and I switched to Sideline because it had way more features. It was one eighth of the price and I was also able to have it... answer remotely through my cell phone anytime I needed it. I didn't have to just be tied to the spot. I chose Sideline because it had all of the features I was looking for, call waiting, forward to voicemail, text to voicemail. I could manage the greetings, I could have different times for when I was in class versus when the school was closed. It just gave me all the features that I had in my previous, plus about 10 more, without it costing anything extra. Setting Sideline up was very easy. It was basically just plugging in my phone number. They did most of the setup on the back end. I had to go in and record my greetings and set up my text, my auto text messages. Sideline has been great. I've been using it for about four years now. In the entire four years, I've only had maybe one or two dropped calls, and that was probably more of a network thing than them. The program works flawlessly. It's very inexpensive. It has lots and lots of features. I couldn't recommend them enough. I have been approached by multiple other platforms, and checking them out they don't come close to the features and the pricing.
Jordan B.: Hi, my name is Jordan, vice president of a home furnishings retailer, and I give GoToConnect five out of five stars. For more reviews like this, click below. We wanted to be able to have multi-site communication via the voiceover IP phone system, and also be able to work from home in everything going on with the pandemic and ice storms in our part of the world. We just want to be able to connect all of our locations via one phone system with a shared hold park line and provide the same experience across all the locations, instead of having phone systems, we're having to buy and manage on site. I really like the control. We're able to make dynamic changes and they're updated quickly. So if we have an hours change or inclement weather holiday, or I need to get something changed for the phone system quickly, I'm able to do so, and then push the information to the phone as well as dial plans, being able to have an automated attend and push. We had a scenario recently where one of my stores internet system was down. So we were able to route all the calls to my other location and still be able to take care of those clients. As with everything, It is not cheap. It can be a little spendy and some of the interactions we've had on the front end here, you're dealing with a large company. So if they bill you incorrectly, you've got to work through that a little bit and it can be a little challenging.
Sideline
GoTo Connect
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