Ooma Office vs Sideline: Which is a better fit?

Joshua B.: My name is Josh. I am a private tutor and a freelance writer and editor, and I gave Ooma Office five stars. For more reviews like this click below. Before I was using Ooma office I was basically just using my cell phone, which as a private tutor, that's problematic because I don't want students to have my cell phone number. So it was really nice to have a professional phone line that parents could call. They could have a nice professional voice recording that gave them all kinds of menu options. It directed them where they needed to go and usually gave them enough information that some of them didn't even have to talk to me. They could just go book online and it was just really, really convenient. And I chose Ooma office because I did some research and just looking at their branding, their image, and the reviews that I saw about them. They had the best quality of phone calls. They had no interruptions. Pretty much every single thing that I needed for my business was checked off in terms of having a virtual secretary there to answer the cell phone. [inaudible 00:01:08] answered the phone. Having different options that the clients could choose from and then just very clear, consistent quality of the phone calls. And it was better than anything else that I had looked at. It was just very professional from the beginning. Getting started with Ooma office was super easy for me and that's coming from someone who's not good at technology or phone systems or internet at all, but literally all I had to do was just plug it in. The phone was wireless. The whole system was wireless. It worked in my office, it works at home. It worked on my cell phone and it was literally within minutes and the entire thing worked. It was just ... It was so unbelievably easy that I thought it was too good to be true to be honest. For anyone that's going to get Ooma office, I would say even if you are a sole proprietor or just one individual like myself, it's still super useful because you can give so much information to clients by using the virtual receptionist feature. And that really lets the clients know basic information like your address, your hours, how they can book an appointment online. So having those options for them upfront is definitely something that I would take advantage of because it also gives you a really professional image. So that, and there's so many other features as well that you can just explore on your own or with their customer service. And they're really helpful, 24/7 they will help you out to understand all those features and put them into good use.

Ross A: Hi, I'm Ross. I'm the owner of the business. I give Sideline a five out of five. If you want to get more reviews like this, click the link below. Before Sideline, I was using my landline through Comcast, and I switched to Sideline because it had way more features. It was one eighth of the price and I was also able to have it... answer remotely through my cell phone anytime I needed it. I didn't have to just be tied to the spot. I chose Sideline because it had all of the features I was looking for, call waiting, forward to voicemail, text to voicemail. I could manage the greetings, I could have different times for when I was in class versus when the school was closed. It just gave me all the features that I had in my previous, plus about 10 more, without it costing anything extra. Setting Sideline up was very easy. It was basically just plugging in my phone number. They did most of the setup on the back end. I had to go in and record my greetings and set up my text, my auto text messages. Sideline has been great. I've been using it for about four years now. In the entire four years, I've only had maybe one or two dropped calls, and that was probably more of a network thing than them. The program works flawlessly. It's very inexpensive. It has lots and lots of features. I couldn't recommend them enough. I have been approached by multiple other platforms, and checking them out they don't come close to the features and the pricing.