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Sideline is a cloud-based business phone system designed for entrepreneurs, remote workers, and more.
smrtPhone effortlessly integrates with your CRM, freeing you up to make more calls, send more texts and close more deals.
I love that Sideline works just like my regular cell phone number. It's easy to use and you can text too, which is a plus.
The messages that get from SIDELINE are confusing me with perceived missed calls and or messages from prospective clients.
What I like most about Sideline is the ability to have an alternate phone number right on my current mobile device that I use strictly for my business.
I bought a new phone and had to transfer my app. I was unable to sign in, had multiple errors.
I liked having two lines while carrying one cellphone. I liked it being anonymous to the party I was making business with.
But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it.
I like how I can customize so many features. Everything from voicemail greetings, to text message signatures.
My business number is with sideline so we need to stay, but the issues with the app and customer service make it an awful experience.
I love how user friendly the entire system is. The resource center and support is some of the best I have ever seen and I have been in the Call Center Industry for 6 years and the REI industry for 2.
Labeling of calls can be misleading when a voicemail is left and it is labeled incoming call verse missed voicemail. The chrome extension sometimes stops working and is hard to get reset.
Overall, I have had a great experience with smrtphone, and their customer service is amazing.
Phone numbers shows as spame. Customer service team are laking the basics of customer service they treat the user as if he is a lair or idiot till he proof he is not.
It is very easy to use and does a good job with calls. I like how they set up the call back system and ease of phone number replacement.
The system does not provide options for call statuses like “wrong number” or “bad number”; it simply skips over them.
I am an employee of REIvolution and I use smrtPhone on a daily basis. I recommend it to all our customers because it is a great product and it provides a deep integration into Podio.
Sometimes address on the map is incorrect. When making callback, you still need to close the session to go to the dashboard, its a bit inconvenient.
Ross A: Hi, I'm Ross. I'm the owner of the business. I give Sideline a five out of five. If you want to get more reviews like this, click the link below. Before Sideline, I was using my landline through Comcast, and I switched to Sideline because it had way more features. It was one eighth of the price and I was also able to have it... answer remotely through my cell phone anytime I needed it. I didn't have to just be tied to the spot. I chose Sideline because it had all of the features I was looking for, call waiting, forward to voicemail, text to voicemail. I could manage the greetings, I could have different times for when I was in class versus when the school was closed. It just gave me all the features that I had in my previous, plus about 10 more, without it costing anything extra. Setting Sideline up was very easy. It was basically just plugging in my phone number. They did most of the setup on the back end. I had to go in and record my greetings and set up my text, my auto text messages. Sideline has been great. I've been using it for about four years now. In the entire four years, I've only had maybe one or two dropped calls, and that was probably more of a network thing than them. The program works flawlessly. It's very inexpensive. It has lots and lots of features. I couldn't recommend them enough. I have been approached by multiple other platforms, and checking them out they don't come close to the features and the pricing.
Sideline
smrtPhone
Top FeaturesSideline
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