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Designed for enterprises with digital automation projects, it is an omnichannel messaging solution that helps facilitate customer service in real-time using live chat.
Mobile application for small businesses who wish to quickly and easily communicate with their customers.
It will allow you to chat one of there executive and they will try their best to fulfil your wish. It is an easy process and you can save your time sometimes.
There's notification problems and often has trouble connecting to the internet or disconnects randomly.
Live Chat is a very good help desk software to give the best customer support service.
Charges are some high to full access, video chat with women are some costly.
The way the software is build is user friendly and hot keys are making work very much easy. The ability to see what the other end types before receiving it is a genius.
The cost of this little bit high is the only problem that I face.
The thing i liked most about this that it is offline customer service software with live support, help desk software, and web analytics capabilities.
The only bad thing about LiveChat, is that it can sometimes sound a bit robotic. I don't think that people want a robotic answer, keep in mind, this does not happen all the time.
It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.
I dislike that it is a bit plain and therefore boring to me. I honestly don't understand its purpose.
This app is perfect for Businesses. For me it has saved Alot of time to provide good customer care for my clients.
Sometimes during a conversation, the connection interrupted, but I think the problem is in the Internet provider, and not in the application.
I am very pleased with this product so far. It has been very useful for communicating and sending high quality videos.
No way to reorder your contacts list which is very frustrating. Initial setup is confusing and unorthodox.
The simplicity of the app is beyond amazing and the fact that it is free makes it so much better. As long as you have a stable internet connection you can contact anyone throughout the world.
Network is sometimes poor, keeps disconnecting in between calls making it difficult to communicate without interruption.
Eva F.: My name is Eva. I am the owner of a bookkeeping firm. I give WhatsApp a five out of five rating. I was using my text messenger app to communicate with my friends and family and my teammates. I had many issues using it. It was hard to communicate, hard to keep track of messages, and that's why I switched to WhatsApp. Using WhatsApp makes it very easy to communicate with my teammates. It allows for me to upload it on my desktop and use it on my desktop as I'm working throughout the day. Communication is very clear and easy and allows for me to use a full range of different messages and messaging types to share with my team. WhatsApp was very easy to implement into my business. It was easy to download the app onto my phone, and then from there to download the WhatsApp onto my desktop computer was also extremely easy. Implementing it took maybe one minute and was worth every second that it was and has been very easy to use moving forward. It is free and very, very easy to use and very easy to implement whether you're using it with just friends and family and personal communication or to use across a team or a platform like that.
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