# Compare ServiceTitan vs Skimmer 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceTitan and Skimmer based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/150053-177014/ServiceTitan-vs-Skimmer

---

# ServiceTitan vs Skimmer Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceTitanSkimmer2/4 selected

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

[## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [335 reviews](#user-reviews)

Positive

285

Neutral

14

Negative

36

[## Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

LO

Based on [230 reviews](#user-reviews)

Positive

227

Neutral

0

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 6,257 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Mobile Access

4.1

Scheduling

4.3

Billing & Invoicing

4.2

Quotes/Estimates

4.1

CRM

4.3

75%Fit

Not enough reviews

Feature ratings

Mobile Access

4.8

Scheduling

4.9

Billing & Invoicing

4.6

Quotes/Estimates

5.0

CRM

\--

User satisfaction

User satisfaction

4.3

User reviews[335](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.8

Customer support

4.0

User satisfaction

4.9

User reviews[230](https://www.capterra.com/p/177014/Skimmer/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business

Best for

Pool Service Companies & Pool Repair Companies

## User reviews

Pros & cons

SAL

Sai Akshith L.

Assistantship

> "As a Records Management professional, I found ServiceTitan to be highly effective for centralizing enterprise data and tracking complex..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7169001)

JS

John S.

CFO

> "Sometimes we have issues where we do not understand how transactions were recorded and why they don't export properly into our accounting..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480)

DC

Dominic C.

GM

> "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

CH

Connie H.

Accounts Receivable

> "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

KK

Khiana K.

Customer Service Representative and Dispatcher

> "ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory,..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707)

KC

Kirk C.

Training Manager

> "Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118)

DC

Dominic C.

GM

> "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

CH

Connie H.

Accounts Receivable

> "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

KK

Khiana K.

Customer Service Representative and Dispatcher

> "It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707)

HL

Hunter L.

Office Manager

> "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

WW

Whitney W.

Office Manager

> "It does put all of your operational eggs in one basket—meaning a system outage can temporarily stall the whole company—but the sheer power,..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307)

Erik J.

Owner

> "Onboarding failed due to Service Titan's own delays, causing my technician to leave my business."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990)

GD

GINA D.

MANAGER

> "He’s responsive, knowledgeable, patient, and always willing to help us work through questions or processes without making us feel like just..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151431)

CH

Connie H.

Accounts Receivable

> "Credit on accounts have locked up and I had to get tech support to fix it. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

VR

Verified Reviewer

Director of Business Software

> "They listen to their customers and have a great youtube channel that can help you, and your team become better at using Service Titan, and..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175306)

Logan M.

Office Admin

> "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

KK

Khiana K.

Customer Service Representative and Dispatcher

> "These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707)

OH

Oscar H.

CEO

> "Sometimes it feels like you are not using all the features that you are paying for."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

DC

Dominic C.

GM

> "From dispatch to reporting, it creates clarity for the team and accountability at every level."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

HL

Hunter L.

VP of Operations

> "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

ST

Sasha T.

Junior Digital Marketing Manager

> "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard allows..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

AK

Adam K.

CFO

> "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870)

SK

Sanjeev K.

Office Administrative Manager

> "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook management."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

EP

Erin P.

Owner

> "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands) more for..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391)

DG

Dylan G.

Plumber

> "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set up a great..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411)

TB

Tyler B.

President

> "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411)

LO

Lucianna O.

Office - Call Center Manager

> "This data helps in making informed decisions to enhance our service."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

EK

Edward K.

Vice President of Operations

> "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808)

LO

Lucianna O.

Office - Call Center Manager

> "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

JD

Jonathan D.

Business Development

> "The inventory module has been giving our company some heartburn."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448)

JR

Jaclyn R.

Dispatcher, ServiceTitan Champion

> "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch Network."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187)

WW

Whitney W.

Office Manager

> "The biggest downside to ServiceTitan is how entirely dependent the business becomes on it."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307)

LO

Lucianna O.

Office - Call Center Manager

> "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

DB

Dawn B.

Office Manager

> "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639)

ML

Miguel L.

Integrations

> "Overall, this company has helped us to grow, so we will be sticking with them. But with the high prices the customer service must improve as..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7168322)

TW

Trevor W.

owner

> "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro or one of..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056)

WW

Whitney W.

Office Manager

> "Over the last four years, I have learned so much about the depth of this system, and the best part is that the training is always right at..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307)

KH

Kasey H.

Owner

> "It seem they are here to destroy small businesses to make more room for larger franchise"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261)

HL

Hunter L.

VP of Operations

> "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

SG

Summer G.

Office Manager

> "The system software was sold to us with a lot of features, but none of them actually worked for the business."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

SG

Summer G.

Office Manager

> "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be tracked."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

MH

Makaiya H.

Service Construction Admin

> "Some files and photos were getting corrupted, the photo upload was a bit too grainy."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563)

LO

Lucianna O.

Office - Call Center Manager

> "ServiceTitan has been a gamechanger for our call center operations."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

MS

Mark S.

RSM

> "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information, they lied..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095)

Logan M.

Office Admin

> "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

CC

Charles C.

President

> "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a chance..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926)

HL

Hunter L.

Office Manager

> "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

MM

Matt M.

President

> "We built our price book with way too much data and it overwhelmed the app."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849)

HL

Hunter L.

VP of Operations

> "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

BB

Ben B.

Sales Manager

> "Use of the same term for two separate functions creates confusion."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444)

JD

Jonathan D.

Business Development

> "I love the data we are capturing from ServiceTitan."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448)

Erik J.

Owner

> "I never went live and never used the service. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990)

OH

Oscar H.

CEO

> "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

OH

Oscar H.

CEO

> "A bit complicated to set up."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

SF

Scott F.

Office Manager

> "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384)

ST

Sasha T.

Junior Digital Marketing Manager

> "The mobile application built has limited capability compared to the desktop version."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

JS

John S.

CFO

> "It is an important component to the success of our business. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480)

SG

Summer G.

Office Manager

> "The cost of not only the implementation but the software price as well was more than we could justify."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

HL

Hunter L.

Office Manager

> "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

DP

David P.

Head of IT and Implementations

> "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end user knows..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703)

JP

Joshua P.

Outside Sales Representative

> "It kept my whole HVAC sales / install team on the same page and logged info efficiently"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276)

DD

Danielle D.

owner, manager

> "I found onboarding to be challenging and wish I would have known more about what to expect"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405)

BB

Ben B.

Sales Manager

> "It has an excellent dashboard along with analytics and reporting"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444)

SG

Steven G.

Senior Advisor

> "The largest con for us is the price and learning curve for many of the modules. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6437841)

LO

Lucianna O.

Office - Call Center Manager

> "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

CL

Carrie L.

Special Projects Manager

> "The inability for the office side to see how the app operates on the tech side of things."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756)

RS

Rick S.

Overhead Door Nfld. Limited

> "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on route... "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754)

AM

Amber M.

Dispatch

> "I am not sure why payments that are deleted are still taken twice from a customer acct."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131)

ST

Sasha T.

Junior Digital Marketing Manager

> "One area where ServiceTitan provides two groundbreaking enhancements that improve work management."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

SJ

Steven J.

Operations

> "Takes quite a bit to on-board and learn the system due to the complexity of functions."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160)

SF

Scott F.

Office Manager

> "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384)

CH

Connie H.

Accounts Receivable

> "Administrative nightmare. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

BS

Brett S.

Owner

> "There is a good connection and communication between the office and the field because of the software."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722)

JG

Jonathan G.

Director of Plumbing

> "Reporting on numbers can become tricky at times."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998)

EK

Edward K.

Vice President of Operations

> "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808)

TH

Tina H.

Office Mgr.

> "Onboarding was rushed. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618)

SK

Sanjeev K.

Office Administrative Manager

> "ServiceTitan is an all-in-one software solution for the HVAC industry."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

CH

Connie H.

Accounts Receivable

> "Program is extremely expensive. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

SK

Sanjeev K.

Office Administrative Manager

> "It can help a small organization grow and scale to new heights."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

JS

John S.

CFO

> "Always Quickbooks to blame! "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480)

[View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

LO

Larry O.

Owner

> "Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7120930)

AW

Amber W.

Branch Manager

> "As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7146310)

CG

Cheyenne G.

Office Manager

> "The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7058201)

RP

Ryan P.

CEO

> "Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6881214)

CD

Cindy D.

Member Owner

> "The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7057018)

BT

Ben T.

Owner

> "I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6666311)

LO

Larry O.

Owner

> "We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7120930)

PF

Preston F.

Owner Operator

> "Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7012151)

VR

Verified Reviewer

Owner

> "Skimmer is the most flexible and thoughtful program I have used for keeping me and my business organized."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7108583)

CC

Chris C.

Owner

> "Pricing model makes for no way to improve your costs as you pay per customer once over the starter package."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6805707)

AW

Amber W.

Branch Manager

> "Our customers love the daily reports and as a Branch Manager, I love the the birds eye view."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7146310)

PM

Pj M.

Pool Tech and Service

> "Being able to move customers that are on the same day in a specific orderex: moving a customer in front of another when it’s a new..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5030163)

AW

Amber W.

Branch Manager

> "It makes it easy for an overview of what technicians are doing out in the field."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7146310)

KS

Kris S.

Operations Marketing Coordinator

> "I've had to figure out a way to mark them "deleted" once a property manager sells a house. But they just pile up at the bottom of the..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6764094)

SS

SJ S.

Director of Service

> "Skimmer surfaced at the perfect time during Covid and made pool service more professional and integrated for all aspects of a company..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6802844)

DG

Darryl G.

Owner

> "I cant imagine Not having this awesome tool available to me. And now I don't have sticky notes everywhere :)"

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6692708)

LD

Luke D.

CEO

> "Mostly I like how Skimmer allows myself, my employees and our clients to all stay on the same page when it come to their pool."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6476053)

JM

Jay M.

Owner

> "The only con I have is the online billing percentage that the billing company keeps for credit card transactions. "

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6067547)

Gary H.

Owner

> "I keep communication lines open with customers."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7099754)

JR

Josh R.

Pool Contractor

> "I don’t like how you have to go onto SKIMMER on a desktop computer or an Internet browser to get the full use of the broadcast emails."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6317068)

DM

Denise M.

VP Of Operations

> "Skimmer is continuing to do upgrades to make their product better."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7092597)

ND

Nat D.

Owner/Operator

> "The lack of billing and invoicing support through the mobile app."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5069648)

JW

Jonathan W.

Owner

> "The reps and support office have been greatly helpful while i learn how to use the system."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7084339)

CD

Chantel D.

Pool Service & Repair

> "work orders are not automatically paid for customers who are on autopay."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5052804)

PF

Preston F.

Owner Operator

> "Customers being able to see everything from the portal is incredibly helpful and insightful."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7012151)

BW

Blake W.

Owner/President

> "Having to email the work order to complete the job is awful, to be frank we have 100's of work orders completed but the customers don't..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4613304)

BL

Braeden L.

Owner

> "After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6885992)

TA

Tawana A.

Service Technicians (Swimming Pools)

> "Sometimes the program has glitches, like its not working in real time."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5062845)

AA

Alex A.

Pool Service Professional

> "Skimmer is a user friendly, all in one, centralized app for both single powers and anyone looking to scale their business."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6701202)

NW

Norm W.

Owner

> "Initially when I started using Skimmer the billing function was not available."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5070073)

CD

Chantel D.

Pool Service & Repair

> "One of the stand-out features that I like the most about Skimmer - aside from all the amazing functions that the program offers is..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5052804)

SE

Stephen E.

COO / CFO

> "We originally purchased another service program that was not flexible and did not meet our needs. "

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5035782)

BC

Bob C.

Owner

> "I used this program today on my route and its impressive, I'm putting all my clients (129) over to PSS."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6701490)

ZL

Zachary L.

Owner/Operator

> "Log report syncing doesn’t always go through."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4994960)

WS

Wayne S.

Owner

> "I also like the automated email feature. When I complete a service, a email is automatically generated and sent to the account I just..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6143734)

GC

Gonzalo C.

Owner

> "The website is not fully mobile friendly yet."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6002003)

NM

Natalia M.

Owner

> "Skimmer is a great, user friendly, app that helps us immensely to run our business."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7006693)

JR

Josh R.

Pool Contractor

> "You cannot access a lot of the stuff from the app."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6317068)

WS

Wayne S.

Owner

> "The desktop version offers the most customization and allows me to customize routes in very specific ways."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6143734)

FP

Franklin P.

Owner

> "Integration with quickbooks on line is a bit tough with product lists "

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4863144)

OT

Olive T.

Owner

> "Our customers love receiving their weekly email with photo of their pool."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6379859)

BR

Brian R.

Owner

> "Also, usability on older phones can be a bit of a problem."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___3792821)

GF

Gregory F.

Pool Technician

> "sensitive content hidden\] has been working with me since I started and helps me walk through set up and any answer any and all..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6575384)

CH

Cody H.

Owner

> "Kinda annoying but not critical"

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6123609)

RL

Ryan L.

Pool Service Manager

> "The billing also makes it very easy for both Invoicing and the customers to pay."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6820844)

BR

Brian R.

Owner

> "Sometimes overall speed is an issue. "

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___3792821)

MH

Mark H.

Owner and Pool Guy

> "My customers like the emails they're sent when I'm finished with pools."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6647705)

MW

Marc W.

Owner

> "It has been broken for more than a week and all we get is “sorry for the inconvenience.” "

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4178307)

LE

Lorenzo E.

Owner

> "Skimmer has allowed me to cut time at stops and since the new updated invoicing getting payed is much easier. Since I’ve become a user..."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4927939)

MW

Marc W.

Owner

> "They would never accept responsibility."

[See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4178307)

[View Reviews](https://www.capterra.com/p/177014/Skimmer/reviews/)

## User interface

4.35 (335)

4.92 (230)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ServiceTitan

Top features

31/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/150053/ServiceTitan/#features)

Skimmer

28/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/177014/Skimmer/#features)

### Recognition

ServiceTitan is recognized as a top-rated tool in 5 Capterra Shortlist reports

Skimmer

Best Value Pool ServiceSoftware (2026) 

### Deployment & support

ServiceTitan

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Skimmer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceTitan

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

Skimmer

-   By Skimmer
-   Located in United States
-   Founded in 2017

## Popular Comparisons

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vs

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4.1

Ease of Use

4.4

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[Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.92 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

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4.7

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[View full comparison](https://www.capterra.com/compare/127994-177014/Jobber-vs-Skimmer)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

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Contact vendor for pricing

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4.2

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-150053/Jobber-vs-ServiceTitan)

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.92 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

vs

[The Service Program](https://www.capterra.com/p/92921/The-Service-Program/)[4.56 (59)](https://www.capterra.com/p/92921/The-Service-Program/reviews/)

$49/month

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$99.95/month

4.7

Features

4.4

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/92921-177014/The-Service-Program-vs-Skimmer)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

vs

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Contact vendor for pricing

Price

$245/month

4.2

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-150053/Service-Fusion-vs-ServiceTitan)

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.92 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

vs

[GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)[4.46 (244)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/)

$49/month

Price

$14.95/month

4.7

Features

4.4

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/99848-177014/GPS-Insight-Fleet-Tracking-Solution-vs-Skimmer)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

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Contact vendor for pricing

Price

$79/month

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan)

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.92 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

$49/month

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Contact vendor for pricing

4.7

Features

4.4

4.9

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[View full comparison](https://www.capterra.com/compare/153475-177014/FieldPulse-vs-Skimmer)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

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Contact vendor for pricing

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$35/month

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Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan)

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.92 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

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[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

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Price

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4.7

Features

4.5

4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/140363-177014/HouseCall-Pro-vs-Skimmer)