--- title: "Compare ServiceTitan vs Crew Control 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ServiceTitan and Crew Control based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/150053-183299/ServiceTitan-vs-Crew-Control" page_type: "comparison" language: "en" --- # ServiceTitan vs Crew Control Features and Cost Comparison Last updated September 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceTitanCrew Control2/4 selected [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) [Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) [## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [341 reviews](#user-reviews) Positive 288 Neutral 15 Negative 38 [## Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) Starting Price $39.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment HG AB NK Based on [100 reviews](#user-reviews) Positive 99 Neutral 0 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,690 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Billing & Invoicing 4.2 CRM 4.1 Calendar Management 3.9 Dispatch Management 4.3 Customizable Forms 4.1 63%Fit Missing features Feature ratings Billing & Invoicing 4.1 CRM NA Calendar Management 4.9 Dispatch Management 4.8 Customizable Forms NA User satisfaction User satisfaction 4.3 User reviews[341](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.8 Customer support 4.0 User satisfaction 4.8 User reviews[100](https://www.capterra.com/p/183299/Crew-Control/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $39Per User, Per Month - Free version - Free trial Best for Best for ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business Best for Designed for janitorial services, cleaning, grounds maintenance, and field service contractors, the tool helps manage crews, create schedules, take online payments, view reports, and more. ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "As a Records Management professional, I found ServiceTitan to be highly effective for centralizing enterprise data and tracking complex workflows...." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7169001) JS John S. CFO > "Sometimes we have issues where we do not understand how transactions were recorded and why they don't export properly into our accounting package..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) KM Kaley M. Software Administrator > "Both customer and employee information is protected by allowing various permissions to be set per user as well as the option for Multi-Factor..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7192406) KC Kirk C. Training Manager > "Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn around..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) KK Khiana K. Customer Service Representative and Dispatcher > "ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) HL Hunter L. Office Manager > "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) KK Khiana K. Customer Service Representative and Dispatcher > "It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they shouldn't..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) Erik J. Owner > "Onboarding failed due to Service Titan's own delays, causing my technician to leave my business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) WW Whitney W. Office Manager > "It does put all of your operational eggs in one basket—meaning a system outage can temporarily stall the whole company—but the sheer power,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) CH Connie H. Accounts Receivable > "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) DC Dominic C. GM > "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) GD GINA D. MANAGER > "He’s responsive, knowledgeable, patient, and always willing to help us work through questions or processes without making us feel like just..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151431) Logan M. Office Admin > "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) DC Dominic C. GM > "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) HL Hunter L. VP of Operations > "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) VR Verified Reviewer Director of Business Software > "They listen to their customers and have a great youtube channel that can help you, and your team become better at using Service Titan, and be more..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175306) EP Erin P. Owner > "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands) more for each..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391) KK Khiana K. Customer Service Representative and Dispatcher > "These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) John H. Owner > "It was a lie. When we attempted to hold them to what was promised, ServiceTitan denied the conversation ever happened." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7182255) ST Sasha T. Junior Digital Marketing Manager > "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard allows simple,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) TB Tyler B. President > "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411) SK Sanjeev K. Office Administrative Manager > "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) JD Jonathan D. Business Development > "The inventory module has been giving our company some heartburn." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) DG Dylan G. Plumber > "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set up a great..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411) WW Whitney W. Office Manager > "The biggest downside to ServiceTitan is how entirely dependent the business becomes on it." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) LO Lucianna O. Office - Call Center Manager > "This data helps in making informed decisions to enhance our service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) DB Dawn B. Office Manager > "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) TW Trevor W. owner > "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro or one of the..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056) JR Jaclyn R. Dispatcher, ServiceTitan Champion > "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch Network." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187) KH Kasey H. Owner > "It seem they are here to destroy small businesses to make more room for larger franchise" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261) LO Lucianna O. Office - Call Center Manager > "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) SG Summer G. Office Manager > "The system software was sold to us with a lot of features, but none of them actually worked for the business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) ML Miguel L. Integrations > "Overall, this company has helped us to grow, so we will be sticking with them. But with the high prices the customer service must improve as well..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7168322) MH Makaiya H. Service Construction Admin > "Some files and photos were getting corrupted, the photo upload was a bit too grainy." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) DC Dominic C. GM > "From dispatch to reporting, it creates clarity for the team and accountability at every level." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Credit on accounts have locked up and I had to get tech support to fix it. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) WW Whitney W. Office Manager > "Over the last four years, I have learned so much about the depth of this system, and the best part is that the training is always right at your..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) MS Mark S. RSM > "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information, they lied about..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095) HL Hunter L. VP of Operations > "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) OH Oscar H. CEO > "Sometimes it feels like you are not using all the features that you are paying for." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) SG Summer G. Office Manager > "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be tracked." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) CC Charles C. President > "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a chance to try..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926) LO Lucianna O. Office - Call Center Manager > "ServiceTitan has been a gamechanger for our call center operations." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) AK Adam K. CFO > "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870) Logan M. Office Admin > "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) EK Edward K. Vice President of Operations > "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) HL Hunter L. Office Manager > "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) MM Matt M. President > "We built our price book with way too much data and it overwhelmed the app." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849) HL Hunter L. VP of Operations > "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) BB Ben B. Sales Manager > "Use of the same term for two separate functions creates confusion." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) JD Jonathan D. Business Development > "I love the data we are capturing from ServiceTitan." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) Erik J. Owner > "I never went live and never used the service. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) SF Scott F. Office Manager > "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) ST Sasha T. Junior Digital Marketing Manager > "The mobile application built has limited capability compared to the desktop version." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) JS John S. CFO > "It is an important component to the success of our business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) SG Summer G. Office Manager > "The cost of not only the implementation but the software price as well was more than we could justify." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) HL Hunter L. Office Manager > "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) DP David P. Head of IT and Implementations > "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end user knows more..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703) JP Joshua P. Outside Sales Representative > "It kept my whole HVAC sales / install team on the same page and logged info efficiently" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276) CL Carrie L. Special Projects Manager > "The inability for the office side to see how the app operates on the tech side of things." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) BB Ben B. Sales Manager > "It has an excellent dashboard along with analytics and reporting" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) AM Amber M. Dispatch > "I am not sure why payments that are deleted are still taken twice from a customer acct." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131) LO Lucianna O. Office - Call Center Manager > "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) SJ Steven J. Operations > "Takes quite a bit to on-board and learn the system due to the complexity of functions." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160) RS Rick S. Overhead Door Nfld. Limited > "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on route... " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754) JG Jonathan G. Director of Plumbing > "Reporting on numbers can become tricky at times." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998) ST Sasha T. Junior Digital Marketing Manager > "One area where ServiceTitan provides two groundbreaking enhancements that improve work management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) BL Brandon L. Service Manager > "It is a bit difficult at times to get reports the way I want them." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367) BS Brett S. Owner > "There is a good connection and communication between the office and the field because of the software." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722) CL Carrie L. Special Projects Manager > "It makes it difficult to troubleshoot when a tech has a question." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) SK Sanjeev K. Office Administrative Manager > "ServiceTitan is an all-in-one software solution for the HVAC industry." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) Aaron R. Operations Manager > "They also didn't follow through with their obligation to help with a number items outlined in the contract. After my customer support manager..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#GetApp___6093320) OH Oscar H. CEO > "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) SK Sanjeev K. Office Administrative Manager > "It can help a small organization grow and scale to new heights." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) OH Oscar H. CEO > "A bit complicated to set up." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) KB Katie B. Head of Customer Experience and Marketing > "It does soo much that it can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016) PH Paige H. Owner > "The mobile app and dispatch board are used daily at our plumbing service company, and they are very intuitive to understand." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___4743725) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JM Jaroth M. Student > "I really like that you can manage really good, the data, the functions, the interface, works really great, i really love this software, because..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) ES Eric S. Gm > "The mapping and navigation works pretty well" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2513858) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) SF Stacy F. Owner > "ST integrates with everything, so if it isn't an already integration it has open API - it will work. But the core product I promise is going to..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2396487) JP Jacqueline P. Owner > "I will no longer refer customers to this company and I will be looking for a new CRM." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) KC Kirk C. Training Manager > "The overall layout of the program is easy to use." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) JP Jacqueline P. Owner > "Customer service is beyond terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) MH Makaiya H. Service Construction Admin > "We had a pretty good experience, it was a bit difficult to get someone to help us on certain things, but overall, this site helped us get to where..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) SP Samuel P. General Manager > "Fantastic people from the \[sensitive content hidden\] all the way down to customer service people." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6026755) [View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) HG Heather G. Customer Service and Billing > "It's a complete package, from setting up estimates, managing our crews, invoicing customers, and keeping track of inventory/services provided,..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633) MB Matt B. Director of Operations > "The other thing that often bothers ours customers about the automatic notification is that there is not a way to automatically tell them what..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158979) AB Alyssa B. Owner Administrative > "The platform is user‑friendly for both our crews and our clients, and customers appreciate the convenience of paying their invoices through the..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158411) JE Jay E. Managing Partner > "There does not appear to be a clear or streamlined method for billing the remaining balance, which can create additional administrative work..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159020) NK Nathan K. owner > "We use it regularly throughout the busy season and even during slower months because it helps save time and keeps communication and daily tasks..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159835) JS Janice S. Office Manager > "Some of our customers pay the 3% convenience fee and do not realize that it does not apply to bank transfers or personal check. " [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158226) DP Damian P. Owner > "Crew Control is THE best job scheduling and customer database app for small contracting business, hands-down." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7160008) JE Jay E. Managing Partner > "One challenge is that photos taken by technicians in the field do not always upload successfully." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159020) AB Alyssa B. Owner Administrative > "It has helped us tremendously with schedule management, billing, and customer communication through proposals and contracts." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158411) OA Oluwaseun A. Information technology > "Crew Control may not integrate with a wide range of third-party software, limiting workflow automation for businesses using multiple tools." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6705109) NK Nathan K. owner > "One thing that would make it even better would be longer login sessions or a more reliable “stay signed in” option because having to constantly..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159835) HG Heather G. Customer Service and Billing > "It's hard to think of negatives with Crew Control." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633) RM Richard M. Operations > "Our office team and our field teams have been able to replace a largely paper based system with this online, backed up tool." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159031) TD Todd D. Owner > "It is not as user friendly when using my phone. " [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157580) SC Shaunna C. Office Manager, Scheduler > "The programmers work diligently to implement updates and features requested by users, which continues to make the platform more user-friendly..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157693) NL Niki L. Landscaping > "Little things like not being able to optimize route for more than 25 properties. Or when you re-send an invoice it doesn't show the original..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6152284) JS John S. President > "The clients love the pre visit notifications and being able to keep their cards on file." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159347) BU Brayan U. Operations Manager > "Definitely not the best user display but functions like any other landscape software." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6553666) CW Christine W. owner > "Crew control has help me keep track of our jobs and we we need to go now and in the future. " [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157917) ES Ellis S. Owner > "The only cons that I found were the limited flexibility options when it came to messages allowed to send to customers." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6256055) HG Heather G. Customer Service and Billing > "It has been a joy to know that I can help operate our company with this tool that is not just software, but another team that we are..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633) CB Carly B. Controller > "Testing ability or troubleshooting options for the employees that simply do not receive the text messages." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___3745012) LW Letitia W. Inspections > "Using crew has helped us schedule jobs quicker and clearer for the team on the field." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7162795) MF Matthew F. President > "Invoicing/billing is very time consuming." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___3743927) SH Shaun H. CEO > "I also appreciate the ability to pass processing fees along to customers when needed." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7160175) OA Oluwaseun A. Information technology > "Crew Control may not integrate with a wide range of third-party software, limiting workflow automation for businesses using multiple tools." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6705109) JS Janice S. Office Manager > "Crew control makes it easy for shifting our mowing schedule during the week. " [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158226) HG Heather G. Customer Service and Billing > "It's hard to think of negatives with Crew Control." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633) JS John S. President > "The texting customers feature the day of service is a time saver." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159347) TD Todd D. Owner > "It is not as user friendly when using my phone. " [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157580) LK Lisa K. Office Manager > "The invoicing is simple and we have had no problems keeping up with our payments and balances due. " [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159196) MB Matt B. Director of Operations > "The other thing that often bothers ours customers about the automatic notification is that there is not a way to automatically tell them what..." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158979) BC Benjamin C. Owner > "This software is design for a company that wants to grow and scale" [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157627) ES Ellis S. Owner > "The only cons that I found were the limited flexibility options when it came to messages allowed to send to customers." [See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6256055) [View Reviews](https://www.capterra.com/p/183299/Crew-Control/reviews/) ## User interface 4.33 (341) 4.81 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important ServiceTitan Top features 25/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/150053/ServiceTitan/#features) Crew Control 12/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/183299/Crew-Control/#features) ### Recognition ServiceTitan is recognized as a top-rated tool in 5 Capterra Shortlist reports Crew Control Best Value Lawn Care Software (2022)  ### Deployment & support ServiceTitan Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Crew Control Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceTitan - By ServiceTitan - Located in United States - Founded in 2012 Crew Control - By ServiceTitan - Located in United States - Founded in 2012 ## Popular Comparisons [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.81 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) vs [Aspire](https://www.capterra.com/p/161544/Aspire/)[4.44 (362)](https://www.capterra.com/p/161544/Aspire/reviews/) $39/month Price Contact vendor for pricing 4.6 Features 4.2 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/161544-183299/Aspire-vs-Crew-Control) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.81 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $39/month Price $39/month 4.6 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-183299/Jobber-vs-Crew-Control) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-150053/Jobber-vs-ServiceTitan) [Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.81 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 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