# Compare Survio vs SurveyMonkey 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Survio and SurveyMonkey based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/150091-253516/Survio-vs-SurveyMonkey

---

# Survio vs SurveyMonkey Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurvioSurveyMonkey2/4 selected

[Survio](https://www.capterra.com/p/150091/Survio/)[4.5 (571)](https://www.capterra.com/p/150091/Survio/reviews/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[## Survio](https://www.capterra.com/p/150091/Survio/)[4.5 (571)](https://www.capterra.com/p/150091/Survio/reviews/)

Starting Price

€15.00/month

Value-for-Money

3.9

Functionality

4.4

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [571 reviews](#user-reviews)

Positive

534

Neutral

26

Negative

11

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [10,475 reviews](#user-reviews)

Positive

9,838

Neutral

497

Negative

140

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Not enough reviews

Feature ratings

Multiple Question Types

5.0

Customizable Questions

4.7

Survey Builder

4.5

Anonymous Feedback

\--

Data Security

\--

84%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

4.7

Data Security

4.6

User satisfaction

User satisfaction

4.5

User reviews[571](https://www.capterra.com/p/150091/Survio/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

3.9

Customer support

4.5

User satisfaction

4.6

User reviews[10,475](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

€15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Turn feedback into growth with Survio. A trusted survey platform for 5M+ users, built for insights, engagement, and data-driven results.

Best for

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## User reviews

Pros & cons

LK

Liana K.

Student

> "Survio offers a wide array of question types and templates, which I found invaluable in tailoring my..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6199571)

Henrik D H.

CEO

> "They keep charging my card even though I don't have a paid subscription."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___7149585)

BP

Beata P.

Project Manager

> "It was a bit surprising that you have to upgrade from the free version even for the most basic data..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6156546)

Henrik D H.

CEO

> "OK, until you don't want to use the service any more."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___7149585)

FM

Femi M.

Business Manager

> "The variety of Survey Template is really mind blowing i can apply it to any survey recommendation from..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6343049)

AP

Anna P.

Student

> "The last thing I needed for completing the questionnaire was to be able to filter the results by an..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6142623)

MI

Maximilian I.

Working student

> "By far the survey device with the best haptics - for the paticipants as for the executor"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6080269)

AM

Alice M.

Student

> "One drawback worth noting is the limited export options in the free version."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6034709)

AB

Aniek B.

Student

> "I loved the customization options available, allowing me to personalize my surveys with different themes..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4868329)

CS

Chitrang S.

Software Engineer

> "Sometimes it takes time to load the form page Also, the display of questions in a survey is sometimes..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4292465)

KR

Kamila R.

Teacher

> "I can create questionnaires for any situation or area that I want toinvestigate, and as a prevention..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4704663)

Ki

Kateřina Š.

Bc.

> "Sad that we must pay for more people."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___5020915)

AM

Alice M.

Student

> "The real-time reporting feature was convenient for my thesis research."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6034709)

OP

Omar P.

Graphic Designer

> "You can find a lot of other tools to create surveys, and this is probably not the better."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4578799)

TM

Tiago M.

Owner

> "Surveys is a great way to win rewards , only using our precious resource time , but it's all possible ."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4905741)

VR

Verified Reviewer

Media Worker

> "There are ad-popups everywhere, it's buggy, it doesn't look clean, etc."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4145789)

JC

Joe C.

IT Manager

> "Easy to build and deploy quality surveys & generate graphs and statistics."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6041490)

JV

Jasmijn V.

marketing

> "you can't use all the features- you can't integrate your corpareta style"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4849249)

DNC

Deniz Nur C.

IT Specialist

> "We really benefitted from having Survio to manage our HR surveys."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___5087485)

ML

Marvin L.

Controller

> "In order to get my student discount, I now have to leave 4 reviews on different platforms, which I find..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3508985)

RW

Rebecca W.

Student

> "You can quickly and easily design great survey with good results."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___5047747)

JK

Jana K.

student

> "In the unpaid version, it´s not possible to download the data set in any way, you can only preview it as..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2529726)

AH

Alexandra H.

Mgr.

> "I like the posibilities that Survio gives me for my research and work."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6158956)

VF

Vlastimil F.

Student

> "Showing results is sometimes slow and windows of app do not suit well in mobile view."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3209322)

SH

Stanislav H.

Scientist

> "Survio is good for quickly creating a questionnaire."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___5088441)

JS

Jasmin S.

Student

> "I am very angry that I don't get my answers for free, but am supposed to subscribe for them. If I had..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3606878)

TF

Tabea F.

Personalwesen

> "Very simple and intuitive operation, very simple design of questions and answers"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6219822)

TM

Tereza M.

/ student

> "Also, the survey sometimes doesn't work properly on mobile."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3615978)

MJ

Mikella J.

Human Resources Coordinator

> "They are known as the cooler, hipper option, and thus they garner more customersthat are looking for that..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3761991)

JK

Jana K.

student

> "The limited capacity of responses (in the unpaid version you can get only 100 responses) and also limited..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2529726)

Tina Y.

Self Employed

> "I can easily make surveys for my customers to see how satisfied they are with their purchases."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4287379)

Domenico R.

Contract Professor

> "The fees are expensive, expecially if used as academic like me."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2956383)

CS

Chitrang S.

Software Engineer

> "It is a real game-changer as it helps reduce time and efforts that are generally required in surveying."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4292465)

SK

Samuel K.

Web developer

> "Support, Phone support not available, Price"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3535377)

NN

Natali N.

Student

> "Another benefit is that you can separate survey into sections, regarding the topic of questions."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4887603)

FK

Filip K.

IT Coordinator

> "Test version does not allow for this test all functions e.g. export to excel file"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2558823)

Finn K.

CEO

> "The user interface is very clean and straightforward."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6120062)

AlS

Abigaél S.

Student

> "inputfield\]”) which is an option when creating your survey questions, you can not read the answers that..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2728033)

MD

Mara D.

testador

> "with Survio it's easy to build, distribute and manage surveys for any mobile device, reach every..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4288038)

AT

Anna T.

student

> "The software is a bit pricey."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3296244)

AC

Anna C.

Physiotherapist

> "Love the support Survio gave me for my master thesis."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4988362)

KW

Karolina W.

Student

> "On this page, all useful functions are paid, unfortunately."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3197391)

KrR

Klára R.

Office manager

> "I am completely satisfied with how easy it is to create questionnaires"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6215013)

MP

Milada P.

Administrator

> "The limit for the length of the wording of the question is very low for social science research, esp."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2385799)

KR

Kamila R.

Teacher

> "A big advantage is the immediate evaluation of the results, which saves the creatorof the questionnaire a..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4704663)

TF

Tania F.

Student

> "i consider a bit expensive the premium option, also i dont like that the free trial can´t downlowd the..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2516056)

DNC

Deniz Nur C.

IT Specialist

> "I think it makes it much easier to use, especially for non-technical personnel."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___5087485)

Damian K.

S&C Coach, Student

> "The thing you can not download dates in excel format for free."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2729606)

MS

Maja S.

Entrepreneur

> "It was super easy to create the survey, it took me only 10 min for a survey with 20 questions with..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4833545)

Alix B.

Photographe

> "The limit of 100 responses in the free mode is a bit low I think"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2826359)

VR

Verified Reviewer

Analyst

> "A great software for creating surveys to get customer or employee feedback/input."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4636509)

VR

Verified Reviewer

Student

> "Too much effort for only a 20% discount code, for students it should be easier"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2893374)

MS

Michal S.

student

> "I am currently using the Free version, I am currently satisfied, the creation of the questionnaire is..."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___3371409)

JM

Julia M.

Student

> "Therefore, as a student, I now have to buy a premium account for 15 euros from my own money."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2916682)

JM

Jitka M.

academic

> "It is possible easy and efficiently create even more complex data for questionnaire surveys."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4609242)

VP

Vaishali P.

student

> "unable to create the QR codes and the like ."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2739247)

MB

Marlon B.

Manager IT

> "it helps me to create scientific surveys."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4180366)

VR

Verified Reviewer

student

> "Prices seem to me too high in comparison with another companies offering the same product"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2771854)

SG

Shannon G.

administration

> "Survio is easy to use and you can get a free trial to explore"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6198613)

TS

Tobias S.

Study Coach

> "That I already have to pay extra from 100 answers."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2462960)

DNC

Deniz Nur C.

IT Specialist

> "I love the drag and drop builder."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___5087485)

JG

Jacques G.

social worker

> "That you have to pay for every feature."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2556667)

KR

Kamila R.

Teacher

> "It is a great helper in creating and evaluating questionnaires."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4704663)

DG

Dominik G.

Content manager

> "Maybe a little expensive for some people"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2784864)

CS

Chitrang S.

Software Engineer

> "Better customer feedbacks and market scenarios can be obtained from this."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4292465)

CB

Carole B.

Academic Admin.

> "That means I lost some responses."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2545905)

AB

Aniek B.

Student

> "The platform offers a user-friendly experience, making it incredibly easy to create professional surveys."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4868329)

JS

Jolana S.

Bc.

> "What I really dislike is the high price of surveys"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2745673)

VR

Verified Reviewer

HR Generalist

> "Easy to use; great explanation of all tools"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___4915626)

MP

Milada P.

Administrator

> "The not very nice features are:"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2385799)

JS

Julia S.

Creative Managerin

> "All in all very good and easy."

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___6097264)

D

Dominika Č.

student

> "i am just a student and for me it is expensive"

[See full review](https://www.capterra.com/p/150091/Survio/#Capterra___2732794)

[View Reviews](https://www.capterra.com/p/150091/Survio/reviews/)

IL

Ilaria L.

Assistant Reservations Manager

> "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be charged a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850)

VR

Verified Reviewer

Founder

> "As an owner watching every line item, I felt the cost constantly, and the way useful features are parceled out across tiers left me feeling like I was always one..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

Meshv P.

Salesforce Developer

> "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

CF

Cody F.

Principal Software Engineer

> "The reporting dashboards are so confusing. When you click into individual questions to check the skip conditions it takes literally forever to load and it lags so bad..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7154570)

SP

Sonu P.

Systems Analyst

> "The interface is clean, and creating surveys does not require technical skills. While the cost may be higher for premium features, the overall value for money is..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

VR

Verified Reviewer

Founder

> "Next to the more modern, conversational survey tools, the respondent experience is functional but not exciting — fine for B2B, less so if you're trying to make a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

PA

Portia A.

Nurse

> "The interface is simple to navigate, and the reporting tools make it easy to understand responses. While some advanced features require a subscription, the platform..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7168744)

Dre' H.

Senior Educator Support Specialist

> "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

SP

Sonu P.

Systems Analyst

> "The platform also offers good templates and reporting tools that help improve team and employee engagement through regular feedback collection."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

DK

Dawn K.

Director of Human Relations

> "The customization is a bit limited in terms of fonts, etc but that's not very important to me."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

JH

Jenny H.

Communications Director

> "The major downside is the cost and you cannot share passwords, each team member has to have their own account."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7152655)

SL

Shannon L.

Executive Assistant

> "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

KC

Kenneth C.

Vice President

> "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

DM

DeAnna M.

Managing Director

> "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that I could..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584)

JF

Jennifer F.

Marketing Lead

> "Unable to embed surveys directly into an email, it always redirects people to their website."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

Amanda C.

Young Professionals Chairperson

> "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984)

BK

Blerta K.

Language Instructor

> "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our teaching..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830)

KC

Kenneth C.

Vice President

> "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

VR

Verified Reviewer

Founder

> "My completion rates were noticeably better than the home-grown forms I'd cobbled together before, which matters when you're trying to squeeze signal out of a small..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

CB

Chelsea B.

Preop PACU RN

> "There is no go back button on response pages which can be bad if I want to change an answer."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

SP

Sonu P.

Systems Analyst

> "I especially liked the scheduling and automation features, which made it easier to send surveys at the right time and track responses efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

CB

Chelsea B.

Preop PACU RN

> "It always makes you attempt to sign in after using and creating an account which is not something I want to do."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

VR

Verified Reviewer

HR Manager

> "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617)

MM

Mari M.

Comms Manager

> "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

Meshv P.

Salesforce Developer

> "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

AB

Anna B.

Kinesiologist

> "The team and employee engagement is low when the link is sent out to be filled out."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157937)

VR

Verified Reviewer

Software developer

> "Also drag-and-drop interface made adding questions to feel natural and pre built in templates saved me a ton of time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Stacey W.

Accounting Manager

> "Unfortunately most of the office believes that the survey cannot be anonymous so they will not answer questions truthfully."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7175281)

KC

Kenneth C.

Vice President

> "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

JB

Jenna B.

Asst Manager

> "On the basic or standard plan, you're limited in options, and it's a bit pricey as well."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7141895)

VR

Verified Reviewer

Software developer

> "The drag-and-drop builder, pre made templates, and logical questions flows made the whole process feel intuitive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Carlie R.

Owner

> "They're a few bugs in glitches on the site."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172)

CP

Christina P.

Certified Nursing assistant

> "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on something..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

DS

Dominic S.

operational manager

> "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165)

SR

Samuel R.

Program Director

> "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

VR

Verified Reviewer

Founder

> "SurveyMonkey is the kind of tool I never worried about — it just worked, every time, and that reliability is worth something when you're running a business and don't..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

SC

Sean C.

Marketer

> "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151)

CC

Chitranzan C.

Insurance Advisor

> "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on user’s..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

CP

Carrie P.

Counselor

> "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762)

WB

Will B.

Short Course Manager

> "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

RC

Ruby C.

MARKETER

> "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

JF

Jennifer F.

Marketing Lead

> "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

YL

Yi L.

Compositor

> "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750)

TZ

Tiffani Z.

Operations Manager

> "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608)

RD

Ruth D.

Designer

> "I think there should be a better design or configuration as I often get stuck."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319)

JM

Jaime M.

Regional Sales Manager

> "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819)

VR

Verified Reviewer

Research Student

> "Paid subscriptions are a bit expensive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309)

NW

Nolan W.

Head of Sales

> "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations. Whether that..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822)

ML

Ming L.

Chief scientific officer

> "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715)

SV

Shameek V.

Director

> "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the premium..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

EB

Erick B.

Director of design and research

> "It has some major challenges that we have been facing from time immemorial."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7169864)

DK

Dawn K.

Director of Human Relations

> "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

KC

Kaitlyn C.

HR Director

> "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262)

Ashley G.

HR Manager

> "SurveyMonkey is an excellent tool for creating surveys quickly and efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7153573)

IN

Inamari N.

Marketing Executive

> "Free plan is limited, and advanced features can be pricey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232)

BL

Brooke L.

Teacher

> "I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process!"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7172237)

Priya B.

Advisor

> "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490)

KC

Kenneth C.

Vice President

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

Sam C.

Talent Partner

> "Interface can feel dated and slightly clunky"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868)

WB

Will B.

Short Course Manager

> "SurveyMonkey is a superb tool for collecting employee feeling, and feedback."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

Gavin L.

Account manager

> "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595)

AB

Ailton B.

Student

> "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm constantly looking..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219)

PD

Pat D.

Sr. Director

> "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437)

RC

Ruby C.

MARKETER

> "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

KM

Kyle M.

Roadside Network Administrator

> "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867)

MM

Mari M.

Comms Manager

> "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more clearly."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

BL

Bill L.

Principal Head of Talent

> "It has limited free features and tends to have a lot of ads and makes it harder to use"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683)

GD

Gino D.

Sales Coordinator

> "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do after..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805)

VR

Verified Reviewer

Admin

> "Complex surveys are going to cost a little more."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249)

Dre' H.

Senior Educator Support Specialist

> "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

GD

Grace D.

Advocate/Facilities Associate

> "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090)

Harshul S.

Sr. Technical support engineer Network operations

> "The templates help a lot and most of the questions are already there, so I just drag things around and it works."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853)

FD

Francois D.

General manager

> "Customer support hides behind their policy, offering no flexibility to come to an arrangment."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658)

VR

Verified Reviewer

Director of Instructional Technology

> "Survey monkey has an easy to use platform where surveys are easy to design publish and turn on and off and the data from them is at your finger tips and easy to..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157723)

ML

Malachi L.

Director of African Leadership Programs

> "Export options are a little lacking in the free version."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192)

SR

Samuel R.

Program Director

> "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "The free plan is pretty limited and it's tough that they limit responses"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654)

[View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

## User interface

[Survio](https://www.capterra.com/p/150091/Survio/)

4.52 (571)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

4.57 (10,475)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Survio

34/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/150091/Survio/#features)

SurveyMonkey

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features)

### Recognition

Survio is recognized as a top-rated tool in 5 Capterra Shortlist reports

SurveyMonkey is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Survio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyMonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Survio

-   By Survio
-   Located in Czechia
-   Founded in 2012

SurveyMonkey

-   By Momentive
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[Survio](https://www.capterra.com/p/150091/Survio/)[4.52 (571)](https://www.capterra.com/p/150091/Survio/reviews/)

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4.7

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[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

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4.6

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4.7

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4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/131426-150091/Zoho-Survey-vs-Survio)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$30/month

Price

$19/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey)