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SocialOomph is a service that provides free and paid productivity enhancement services for social media users.
Facelift is for those who want to Publish Efficiently, Reply to All Messages and Analyse their Impact Across All Social Media Channels. Social Media Management Made Easy with facelift.
What I like most about SocialOomph is the ability to manage multiple Twitter accounts and the automated direct messaging feature that you can set up is amazing.
My overall experience was one of frustration, consternation, and anger.
It interfaces perfectly with Twitter and Facebook for me, and I can instantly add posts, or just go in and fine posts from my history and post again.
The only thing I don't like using is the lack of UI and UX Customer Experience. The design is outdated and sometimes it really feels clunky.
SocialOomph is really easy to set-up, use and schedule your Tweets. It's quick and their tracking ability is good.
Don't have too much to say about what I dislike.
I really love the app and I would recommend it for anyone who manages social media, especially for agencies who has to manage few accounts at a time.
They keep offering pro/premium features all the time to the point that sometimes it gets annoying.
As we are a big team, it was important to setup the toll correctly and the implementation team were fantastic in setting up the tool in a way that works with us.
No communication to customers about missing data or data problems.
The customer service is quite good and the datasecurity is one of the best on the market.
Bad data quality, constantly deteriorating. No adaptation to changes of changes in meta apis.
Overall, I am very happy with Facelift as a social media management tool and I would recommend it to others.
Often outages which led to the disruption of out team.
The software also includes a free trial, which made it possible for me to find out whether the mobile support it gives is any good (and yeah it is alright).
Unfortunately, many modules do not work at the team level. This means that the authorizations cannot be released for everyone and many functions cannot be used.
Prioritize real-user-identified key features according to your needs to find your best fit.
SocialOomph
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