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Non-Acute facilities typically benefit from our services, including, but not limited to, physicians' offices, urgent cares, dental facilities, ASCs, critical access hospitals, and more.
Unleash seamless efficiency with integrated Inventory Mgmt, Warehousing, Manufacturing, WIP & Asset Tracking. Say goodbye to standalone systems and embrace a comprehensive software solution.
The reports available are a value add and give Manager's visibility into the ordering practices of the Cost Centers they are responsible for. Customer Service is excellent too; very responsive.
I used to have to do orders one at a time, either via email, website, or (the worst) calling on the phone.
Ease of use is fantastic, and the support that we have received throughout the implementation process has been stellar.
Sometimes it rejects the order of a certain item because maybe the wrong UOM was entered and it doesn't auto-correct itself.
It is fairly easy to use, most vendors are easily added, I like how items can be saved in the cart even after closing the program and customer service is prompt and helpful.
And it has been difficult to get Amazon punch out working.
My best feature of the system is the easy importing invoices to QB. The system is very friendly and easy to use.
Lag time can be an issue when you are busy and need to get things ordered quickly.
Our company is highly responsive and able to take on new customer opportunities with confidence knowing we have outstanding IT and development resources from Flowtrac.
Totally nominal functionality. And the system is a time suck, you have to go three menus deep to do data entry on one line then back out three menus, then back in for the next entry.
She has made this experience even better than we could have hoped and we are so excited to be associated with a company that has employees like her.
The only con I can think of would be during importing, the system had errors that it wouldn't notify me of.
It's easily customizable and very user-friendly. Their are many great features for all company types and the support team is wonderful.
If I had to pick something it would be lack of customizability as far as aesthetics.
My experience has been wonderful. Flowtrac definitely demonstrates their willingness to work with their clients to achieve the best results.
Also i dont like how when you need to search for something it takes it a while to pull up.
Dayna W.: Hi, my name is Dayna and I'm the accounting manager. Our company is about 13 employees. I give Flowtrac a four-star rating. Prior to using Flowtrac, we were using a manufacturing software called LOCATE. LOCATE was bought out by a larger software tech company and was being pulled off the market, so we were looking for a new manufacturing solution that could handle inventory management, assembly of manufactured goods, and the control and costing for all of our orders coming into the system. So we were looking at a couple of different softwares to replace our old software, LOCATE, manufacturing, which was being pulled off the market and we needed something that was cloud-based as we're a completely remote company, something that could handle multiple order sources and was customizable and also something that integrated successfully with the native API connection to our accounting system, which is QuickBooks Online. Onboarding with process with Flowtrac was really amazing. We worked with a project manager/integration specialist on their end where they would request certain reports from me as the accounting manager and the one in charge of the implementation. So I would send them over all of our data, and actually they would import it into our new instance. It was really nice because they had a beta instance of our platform, so as they imported new data into it, we could test it and see if it was working as it went. And if we didn't like something or needed changes to be made, we could do it in the beta system before actually implementing our live instance. If you're looking at evaluating Flowtrac for your business, I would look into your order volume, where your orders are being sourced from, and make sure that they're supported either native integrations or pricing out the customized integrations that your company will need. We had a few customized integrations, which were really successful, and then we also utilized the native integrations as in their ShipStation integration and their QuickBooks Online integration. I would also look at reporting features as I feel it's somewhat limited in reporting for Flowtrac. And also the integration between QuickBooks Online and Flowtrac is sometimes more manual, specifically with inventory counts and adjustments. Those transactions will be made in Flowtrac but will not be synced over to QuickBooks Online. So that is just something you're going to have to note that will need to be done in addition to the changes made in Flowtrac. You'll have to manually bring them over to the next system.
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