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InfoServ vs inconnect: Which is a better fit?

Updated on December 22nd, 2024
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    InfoServ logo

    InfoServ

    PROFILE
    inconnect logo

    inconnect

    PROFILE
    Summary
    Features in CRM
    29
    Best performer
    37
    • Calendar Management
    • Email Marketing
    • Quotes/Estimates
    27
    37
    • Data Security
    • Drag & Drop
    • Lead Generation
    User satisfaction
    4.9
    User reviews12
    Ease of use
    4.9
    Functionality
    4.7
    Value for money
    4.9
    Customer support
    4.8
    3.8
    User reviews14
    Ease of use
    3.9
    Functionality
    4.3
    Value for money
    4.1
    Customer support
    3.3
    Price starts from
    Monthly subscription
    Free version
    Free trial
    Monthly subscription
    Free version
    Free trial
    Best for

    Small and Medium-sized Businesses (SMBs), aiming at constant quality, performance, and productivity improvements by optimizing customer service, help desk, and sales management activities.

    Contact Centers specializing in healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales, telemarketing, retention, and BPOs.

    User reviews
    pros & cons
    Not enough reviews
    View Reviews
    Not enough reviews
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    150329
    4 screenshots
    164772
    3 screenshots
    Do these products fit your needs?

    Prioritize real-user-identified key features according to your needs to find your best fit.

    Logo Img
    --%
    Logo Img
    --%
    Activity Dashboard
    207
    Important
    Alerts/Notifications
    388
    Important

    InfoServ

    Top Features
    29/37
    • Customer Journey Mapping
    • Data Security
    • Drag & Drop
    • Forecasting
    • Lead Generation
    • Lead Scoring
    • Territory Management
    • Workflow Management
    • Activity Dashboard
    • Alerts/Notifications
    • API
    • Calendar Management
    • Campaign Management
    • Contact Management
    • Customizable Fields
    • Customizable Reports
    • Data Import/Export
    • Document Storage
    • Email Management
    • Email Marketing
    • Email Templates
    • Interaction Tracking
    • Lead Capture
    • Lead Management
    • Lead Qualification
    • Marketing Automation
    • Mobile Access
    • Multi-Channel Communication
    • Quotes/Estimates
    • Referral Tracking
    • Reminders
    • Reporting/Analytics
    • Sales Pipeline Management
    • Sales Reports
    • Segmentation
    • Task Management
    • Third-Party Integrations
    See All features
    Hide CRM Software Features -

    inconnect

    27/37
    Show CRM Software Features +

    InfoServ

    --

    inconnect

    --

    InfoServ
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    inconnect
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    InfoServ
    • By DAN electronic
    • Located in Bulgaria
    • Founded in 1991
    inconnect
    • By inConcert
    • Located in United States
    • Founded in 2001
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