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Independent fitness business owners. Gyms, CrossFit, Pole, Pilates, Yoga, Small Group PT, PT, Martial Arts, Dance, Groupex, Bootcamp, Boxing, Fitness Clubs.
Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.
The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive.
Sometimes the Repeat function says error and that I haven't chosen dates when I have.
Everything and also when dealing with customer service, all an excellent service. Requesting feature updates and functionality has also been brilliant.
As they are constantly unregistering themselves, and not showing up on late cancellations or no shows reports).
It's awesome, so easy to use and manages everything I need. Support is fantastic and the whole system just saves me so much time and stress.
On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.
They have been very helpful from day 1. I am not the best with technology, any questions I have are replied to quickly with useful information to help run my business more efficiently.
Its not a major issue, and doesn't affect the way the system works but it can be a little confusing.
My Clients also appreciate how user friendly it is, and I couldn't agree more. When i have an issue they help me fix it expeditiously Thank you for creating such a well put together software.
They refuse to allow me to have access to my account for the service for November that I paid for. They also refuse to refund the charge from the same day my account was canceled.
I love the mobile version. Clients love it too, the txt reminders are super handy, and booking on line is easy as well for them.
I he worst thing I have experienced is that about 20% of my clients Emails come up as duplicate email and it deletes the email from my client page.
Super easy and on the go with the app on phone. When transferring accounts , reps were very helpful with getting all information and calendar moved over successfully.
They put it off by sending me an email, saying that vagaro is not able to compensate me for the lost money.
Pretty fantastic for a startup and about a third of the cost of Mind Body. Also, if you have any sort of computer/mobile skills, you can figure it out just fine.
Poor customer service with and attitude. Difficult to use for for more then 1-2 people.
Kayla: I'm Kayla. I'm a communication and speech coach. I'm a solopreneur and I give TeamUp a 4 out of 5. Before using TeamUp, I was using Google Calendar to have my meetings with international clients, and it became a bit of a hassle because it was very hard to share openly what those calendars were with my clients. So I ended up making the switch to TeamUp. When I had collaborated with some other companies in the e-learning space and in the coaching spaces, all of them were also using TeamUp, so it was the first option that I considered. And I saw that it was really easy for them to host group sessions as well as small group meetings with people from all over the world. And there were never any confusions with time zones and time differences, which is a really relevant thing for me in my business. TeamUp was very easy to integrate into my business. It's very self-explanatory. As soon as you sign up, you can easily see where to add on new calendars, create new events, and how to share them with people. So even if you're not a very tech-savvy person, it's very easy to set up, which is a big benefit for me as a solopreneur. Double check and make sure that all of the integrations that you have with Google Calendar or maybe other calendars that you use in your business, make sure that your integrations are all set up appropriately before openly sharing your calendar for your business, just so that you don't have any glitches and that everything is really clean as you step into using TeamUp as your primary calendar.
Chermaine C.: My name is Chermaine. I'm a small business owner. My business is Kemetic Aesthetics. We have about nine employees. We're in the health and fitness/yoga industry, and I would give it a three. Mind Body previously and Acuity Scheduling. And I chose Vagaro because it was a lot easier for clients to book appointments. So the reasons I chose Vagaro is it is a simpler system compared to other scheduling platforms that clients can book their appointments and is fairly reasonable. So a good value for the price versus Mind Body as they were increasing their rates. Basically all I had to do was download the software. I was able to export a lot of the data from other platforms that we're using, like the client data. And it's very easy to get it integrated with the website and also share it with clients, the link. So it wasn't a difficult process at all to get started. I would definitely say that it is a very easy to use, user-friendly software system that clients like booking appointments with. And also it's like a no frills, very simple. So if you were looking for more features, I would maybe not use Vagaro, but if you wanted something simple and that the clients really enjoy then that was a good value. Vagaro is good for that.
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