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Independent fitness business owners. Gyms, CrossFit, Pole, Pilates, Yoga, Small Group PT, PT, Martial Arts, Dance, Groupex, Bootcamp, Boxing, Fitness Clubs.
Front-desk member management solution for small and medium-sized martial arts and fitness studios.
The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive.
Sometimes the Repeat function says error and that I haven't chosen dates when I have.
Everything and also when dealing with customer service, all an excellent service. Requesting feature updates and functionality has also been brilliant.
As they are constantly unregistering themselves, and not showing up on late cancellations or no shows reports).
It's awesome, so easy to use and manages everything I need. Support is fantastic and the whole system just saves me so much time and stress.
On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.
They have been very helpful from day 1. I am not the best with technology, any questions I have are replied to quickly with useful information to help run my business more efficiently.
Its not a major issue, and doesn't affect the way the system works but it can be a little confusing.
I decided to sign up with volo because it was a Canadian company that offered great prices and amazing customer service. They just increased their prices without letting customer know.
I am constantly getting "page not found errors", printing problems, accounting errors (not on my part), faulty invoices made.
Member Solutions will free you up to do what you want to do and what you love to do, teaching and sharing martial arts with your students.
I have found it too easy for my staff to accidentally remove a whole series which means I have lost appointment information.
It is very easy to make the necessary adjustments to payments as they are in process and that helps keep your clients happy and loyal.
They're basically two different companies, each with the same horrible service. Finally, we decided we would no longer do business with Members Solutions/My Volo and switched to a different company.
He was smart, guided me to a great outcome, made me feel comfortable and treated me with respect.
Hard to navigate, very frustrating setting up clients.
Kayla: I'm Kayla. I'm a communication and speech coach. I'm a solopreneur and I give TeamUp a 4 out of 5. Before using TeamUp, I was using Google Calendar to have my meetings with international clients, and it became a bit of a hassle because it was very hard to share openly what those calendars were with my clients. So I ended up making the switch to TeamUp. When I had collaborated with some other companies in the e-learning space and in the coaching spaces, all of them were also using TeamUp, so it was the first option that I considered. And I saw that it was really easy for them to host group sessions as well as small group meetings with people from all over the world. And there were never any confusions with time zones and time differences, which is a really relevant thing for me in my business. TeamUp was very easy to integrate into my business. It's very self-explanatory. As soon as you sign up, you can easily see where to add on new calendars, create new events, and how to share them with people. So even if you're not a very tech-savvy person, it's very easy to set up, which is a big benefit for me as a solopreneur. Double check and make sure that all of the integrations that you have with Google Calendar or maybe other calendars that you use in your business, make sure that your integrations are all set up appropriately before openly sharing your calendar for your business, just so that you don't have any glitches and that everything is really clean as you step into using TeamUp as your primary calendar.
Prioritize real-user-identified key features according to your needs to find your best fit.
TeamUp
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Member Solutions
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