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Independent fitness business owners. Gyms, CrossFit, Pole, Pilates, Yoga, Small Group PT, PT, Martial Arts, Dance, Groupex, Bootcamp, Boxing, Fitness Clubs.
Martial Arts, Yoga , Dance, Gymnastics, Events Management, and Camp Management businesses.
The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive.
Sometimes the Repeat function says error and that I haven't chosen dates when I have.
Everything and also when dealing with customer service, all an excellent service. Requesting feature updates and functionality has also been brilliant.
As they are constantly unregistering themselves, and not showing up on late cancellations or no shows reports).
It's awesome, so easy to use and manages everything I need. Support is fantastic and the whole system just saves me so much time and stress.
On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.
They have been very helpful from day 1. I am not the best with technology, any questions I have are replied to quickly with useful information to help run my business more efficiently.
Its not a major issue, and doesn't affect the way the system works but it can be a little confusing.
MyStudio allows for leaner staffing on the administrative end, which is fantastic for my operation. The responsiveness of the team in regards to updates and bug fixes is excellent.
I am proficient in computers and have trouble with this app. It has very limited functionality.
Our overall experience is happiness and FAMILY. Honestly, any issues are taken into consideration for improving the software and we always feel heard and appreciated.
Sometimes, customers accidentally register their trials or the wrong locations.
The best thing about MyStudio is the customer support. My support [sensitive content hidden] has been outstanding.
The attendance tracking, email, and SMS communication tools tracking software are basic and need more development to work. The scheduling software user interface is just ugly and unusable.
Overall, it has been great. Customer service has been excellent and again, the software is easy to use.
Difficult for multiple child families to sign up and purchase. Difficult for us as business owner for multiple child families to use also.
Kayla: I'm Kayla. I'm a communication and speech coach. I'm a solopreneur and I give TeamUp a 4 out of 5. Before using TeamUp, I was using Google Calendar to have my meetings with international clients, and it became a bit of a hassle because it was very hard to share openly what those calendars were with my clients. So I ended up making the switch to TeamUp. When I had collaborated with some other companies in the e-learning space and in the coaching spaces, all of them were also using TeamUp, so it was the first option that I considered. And I saw that it was really easy for them to host group sessions as well as small group meetings with people from all over the world. And there were never any confusions with time zones and time differences, which is a really relevant thing for me in my business. TeamUp was very easy to integrate into my business. It's very self-explanatory. As soon as you sign up, you can easily see where to add on new calendars, create new events, and how to share them with people. So even if you're not a very tech-savvy person, it's very easy to set up, which is a big benefit for me as a solopreneur. Double check and make sure that all of the integrations that you have with Google Calendar or maybe other calendars that you use in your business, make sure that your integrations are all set up appropriately before openly sharing your calendar for your business, just so that you don't have any glitches and that everything is really clean as you step into using TeamUp as your primary calendar.
Speaker 1: Hi, my name is Cd from Las Vegas, Nevada. I own a local martial arts school here in the Henderson area, and one of the things that we do is we run martial arts programs for kids ages four and up. Now, this is a big thing for us, using the MyStudio app to integrate with our customer base. We like to use this for everything from our new students on how they join our memberships, all the way through our current students who get a chance to build and add features. As the app continues to grow and continues to flourish, we get to add features for our customers as well. So we give the app a five out of five for being able to be useful for our customers and for helping us run our business. One of the things about our martial arts school is that we run a business platform and then, of course, we would run our class features, and the biggest thing about MyStudio is that MyStudio allowed us to integrate both of them in order for us to run our business a lot more efficiently and smoothly. A lot of times when we first started running the programs, we would have spreadsheets over here and places over here and things that we had to check off constantly. MyStudio allowed us to integrate that into just a one platform use, and then of course use that for things like communication, videos, and so on to help our customers not only use our product, but learn more about us through videos and communications as well. I think the most important reason we chose MyStudio was the ease of use. When we were looking at different platforms for how to improve our martial arts school, there are so many different ones that are out there, and they all just had their own different features, but MyStudio was just simple and easy. Everything was all in the same place. It was all on a dashboard. It could be communicated with from the dashboard. We could sign up people from the dashboard. Everything happens right in the same place. We didn't have to integrate other apps in order to have a successful use of the MyStudio business app. So they've also added features as we go, things that help us as a business owner actually communicate directly from mobile phones as opposed to just from the desktop feature as well. So everything that MyStudio has done, from the time we started until now, has been make the app easy to use for not only our customers, but for the business owners ourselves. In the beginning, MyStudio just gave a basic outline for how to get started. As it's advanced, I know that they've added more features. For us, it was simple. We sent over our basic information, they helped us create the app, and then the app got launched on the App Store. Today, I know what you do is you work with a team of individuals who actually help you started in order to your app up and running and make it efficient for you and to save time if you're transferring from different programs. I think the most important thing you need to do if you're going to be looking at CRM platforms is to make sure that you're looking directly at the ease of use and how well they are helping you operate your school. MyStudio happens to be just a simple platform that allows you to do all the things that you need to help operate your school. There are a lot of different flashier programs out there, and they are awesome as well, but if you are a school owner who's looking for simple way to integrate not only your business but your classroom information, then this is a great app to just make it simple and easy for you to get started.
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