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Canopy is suited for midsize accounting firms in need of a comprehensive accounting practice management solution to organize their team, their workload, and their clients from one platform.
RynohLive is a "bridge application" for settlement agents, attorneys, and lenders. RynohLive was designed for the title industry.
We love Canopy and love that they continue to improve their software with new integrations and functions every quarter.
The company said I could try the product and cancel for up to 6 months. They now are refusing to cancel.
It's easy to use and I love that it's continually updated and improved upon. Suggestions are actually considered and implemented which shows that they really care about providing the best product.
Lack of charts showing all clients and the status of their case. This may be because I don't pay for all the bells and whistles.
I love how user friendly it is. I love how easy it has allowed me to automate tasks etc. I can see why other Accountants love it.
It appears that it is designed to offer more practice management functionality but it seems once I paid for it, the support to train how to use it disappeared. No phone calls, just pop up messages.
I love that Canopy had the ability to help me route my tasks properly and productively. I also LOVE that there is a firm facing iOS app.
Not the company you want to go with when you need something dependable. They're a tax company which makes it even more absurd that they mess around with deadlines.
Support system is fantastic. They are always willing to help and can always resolve any issues I am having in reconciling.
RynohLive has caught errors that would have taken far more time correcting later rather then at the time they are caught.
It's a great program for daily recon, and makes it very easy to stay on top of issues that come up. It's straightforward, comprehensive, and intuitive.
Didn't realize that our bank after 6 months the "stop" payment falls off. Rynoh immediately picked up on this with a notification to us in the daily report.
It is perfect for our needs. Customer service is always helpful and friendly.
The daily reporting when you get in first thing in the AM, to find out if you have any problems.
Working with Rynoh has been super easy, they provide great customer services.
I probably should not consider that as a downside because any new software will require a learning curve.
Joshua G.: I'm Joshua. I'm the owner of an accounting firm and I give Canopy four out of five stars. Before there was Canopy, it was a hodgepodge of trying to use different systems and software. There wasn't anything that really stood out. I chose Canopy because they allow me to keep every client's information confidential and secure. It's, well, as I understood it, better than bank level security when it comes to keeping private information private. Getting onto Canopy was a piece of cake, I guess you could say. Logging in, seeing everything laid out, I guess you could say ergonomically, it was just very easy to use. If you're considering Canopy to use in your business, I don't know. I'd just say they're a great product to work with. Customer support is excellent and I just really love it and hope you will too.
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