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Organizations with intricate business needs or multiple site locations necessitate highly customizable visitor, compliance, and workspace solutions.
iLobby's globally-leading Facility and Visitor Management platform, FacilityOS, is designed for regulated industries such as manufacturers and industrial complexes.
It's been really easy to implement and use, has come with a great set of features, and their staff has always been a pleasure to work with.
Short interruption to user experience when changes and update occur. For example, the new sign out experience was confusing for a few guests.
The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with.
We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process.
It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with.
Inability for hosts to respond to text messages and acknowledge guest arrival.
Very easy to get up and running. Very easy to customize to my requirements - the best of all the other solutions I reviewed.
Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.
Customer service has been great. I love the product and hope to grow a great relationship.
The thermal camera integration does not work well at all.
I've been very impressed by how easy it was to order, configure, and install. I've participated in other tech implementations in the last and this was the most seamless process.
This is unnecessary and I've had to instruct my IT Teams to refuse this request. The issues of needing a code to re-install the software do not require the system to be reset.
Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy.
For years we had a receptionist that registered people as they came in and we struggled with when she was out for vacation, sick, personal days to replace her.
ILobby team was great at helping us setup the product and customize it to our needs. We love the fact that it runs on a 23" screen (the only system that found to have a large screen option).
No real issues have presented themselves other than what we have experienced from a platform based problems.
Sign In Solutions
iLobby
Top FeaturesSign In Solutions
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iLobby
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