Sign In Solutions vs MRI OnLocation: Which is a better fit?

Evan E

Community Outreach & Empowerment

It's been really easy to implement and use, has come with a great set of features, and their staff has always been a pleasure to work with.

Short interruption to user experience when changes and update occur. For example, the new sign out experience was confusing for a few guests.

The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with.

We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process.

It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with.

Inability for hosts to respond to text messages and acknowledge guest arrival.

Very easy to get up and running. Very easy to customize to my requirements - the best of all the other solutions I reviewed.

Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.

Overall I have had a great experience with the product and the support staff. Continues to be a great value for visitor management solution.

Updates tend to crash the sessions so visitors walk in and are unable to use the system, updates also cause issues with the label printing so they can't be scanned due to size changes.

We had great support from the beginning as well as the ease of use for this product was excellent. It is a very stable product.

The app basked kiosk tend to sometimes freeze and the app could crash. There are sometimes lag by the app, but guess this is dependant on the network connection.

Nice clean user interface which is easy for everyone to use. New features coming out every month with great business user feedback.

Mike M

CEO

There is nothing that we have found to dislike about WhosOnLocation.

Our rep & his team have been outstanding in the area of support in implementation of the WhosOnLocation system in our plant.

One minor disadvantage exist - it is not possible to extract all contractors with info about insurance, members etc., but as I know WoL team is working on it and will be available soon.