# Compare Lucky Orange vs Pendo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lucky Orange and Pendo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/150695-151951/Lucky-Orange-vs-Pendo-Platform --- # Lucky Orange vs Pendo Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lucky OrangePendo2/4 selected [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) [## Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $39.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [260 reviews](#user-reviews) Positive 247 Neutral 10 Negative 3 [## Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [238 reviews](#user-reviews) Positive 228 Neutral 7 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,342 reviews from customer experience software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Not enough reviews Feature ratings Real-Time Reporting 5.0 Negative Feedback Management NA Real-Time Notifications 4.8 Surveys & Feedback 4.3 Customizable Forms 4.5 \--%Fit Missing features Not enough reviews Feature ratings Real-Time Reporting \-- Negative Feedback Management \-- Real-Time Notifications \-- Surveys & Feedback 4.6 Customizable Forms NA User satisfaction User satisfaction 4.7 User reviews[260](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[238](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. Best for Pendo is used by product managers, sales teams, IT departments, marketing professionals, customer success teams, and global enterprises. ## User reviews Pros & cons PD Patrick D. Marketing > "I like learning the behavior of my audience and using that to inform how we design our website and user experience." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995) CH Callum H. CEO > "You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little too..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813) PD Patrick D. Marketing > "I love how lucky orange allows us to track visitor behavior to the website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995) SK Samuel K. CPO > "The interface can feel a bit overwhelming or confusing at first, especially for new users who are just getting..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605) AW Agnieszka W. President > "I mainly use customers' purchase behavior and heat maps, which allows to improve and make the website more shopper..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6331417) AL Adriana L. Director of Strategy > "It is very difficult to track navigation bars and dropdown menus accurately." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6322781) OK Onur K. Owner > "The ability to see real-time user behavior has helped me identify pain points and optimize my site for better..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732) GR Gianni R. IT Manager > "There are minor bugs in the sessions playback." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6542900) CH Callum H. CEO > "Having enough features to be usable on the free version to give you a good idea on what you may be paying for with..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813) TA Tiago A. CEO > "Sometimes is to slow and don’t work well on phone" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6424014) RP RON P. Co-Owenr > "Over the years that I have been using Lucky Orange, I have seen an expansion of services provided by them and this..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142) AW Aaron W. CMO > "A notable hiccup is the occasional failure of screen recordings to display, which can interrupt the flow of user..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6142671) KO Karen O. Marketing Coordinator > "The heatmaps are awesome because they show exactly where users are most engaged across desktop, tablet and mobile..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6349092) QV Quynh V. Senior Marketing Specialist > "It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange has..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6149973) CH Callum H. CEO > "Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813) IH Ian H. Marketeer > "Sometimes it takes a while to load up a session." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034) BL Brandon L. Sales Manager > "Lucky Orange has enabled us to completely understand how people actually interact with our tools and websites." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6825359) IH Ian H. Marketeer > "Can be frustrating when you're checking a few sessions one after the other." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034) OK Onur K. Owner > "It’s a powerful tool that has provided me with actionable insights to improve my website’s user experience and..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732) LR Luke R. SEO Manager > "The heatmaps can sometimes struggle with certain website pages when taking a screenshot." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436) VR Verified Reviewer Director of Marketing > "Lucky Orange has allowed us to better manage content throughout our website since we know where people click and..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4881085) LR Luke R. SEO Manager > "Additionally, we have had issues with logging int multiple times during the same session." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436) SK Samuel K. CPO > "It's an excellent tool for anyone who is data-driven but not a full-time analytics professional." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605) FS Francois S. Head of Technology > "The ability to track based on IP does not seem to be available anymore?" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4865687) WJ William J. Founder > "Using it has really helped us understand where our customers come from and how they interact with our site." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480) JO Josh O. Creative Director > "Admittedly, I could probably do a better job of learning the ins and outs, but something about the interface makes it..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746837) PP Paul P. Founder > "Good for insight into customer behaviour and has helped us a few times when there were issues on our site we were..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264) KS Kari S. Digital Marketing Manager > "I've had several instances where something failed and a recording couldn't be captured." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6049565) JO Josh O. Creative Director > "We have gained great insights from our customers via the survey that shows on our cart page and offers a small..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746837) JA Joshua A. Administrator, Web Technology / IT Support > "Sometimes even when I have the city, state, phone number and email address of a customer, I still cannot locate their..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) SB Sarah B. Product Manager > "Overall this has been such a great tool to track user frustrations we aren't able to locate in app." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6358729) JB Julie B. Owner > "Not all visitor traffic is showing for one of my websites." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6207114) RP RON P. Co-Owenr > "Lucky Orange gives me the chance to see live, what people are doing on my website. " [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142) RC Ripon C. IT Executive > "Lucky Orange is a complex service, so it can be difficult for some users to understand and use." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750) SK Samuel K. CPO > "Lucky Orange provides a tremendous amount of value, especially considering how easy it is to set up without complex..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605) LG LeeAnn G. Owner > "I honestly have trouble trying to figure out how to get more info. besides the heat maps." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6178397) LCD Lutins Coquins D. Accountant > "Great app for sellers se can see in real time buyers on shopify" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6647627) RC Ripon C. IT Executive > "Lucky Orange is a paid service, so it can be expensive for some businesses." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750) KH Keri H. CEO > "I like that I can replay customer sessions." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6842881) JA Joshua A. Administrator, Web Technology / IT Support > "This is especially frustrating when I finally find the session and some or all of that information is in the session..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) VR Verified Reviewer CEO > "Overall, this is a great tool that helps us a lot in measuring the performance of our website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6249538) FL Fran L. CTO > "Not fully compatible with all kind of browsers, for some specific versions the tracking don't work as well as usual." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3589488) JR Jesh R. Product Marketing Specialist > "Filters offer visibility into the most important aspects of the visitor experience." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6312867) JA Joshua A. Administrator, Web Technology / IT Support > "The biggest challenges we have had is that sometimes the session recordings do not exactly match what the customer..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) JD James D. Owner > "Happy that we can track customer behaviour to better enhance our store." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6543213) MB Matt B. Owner > "It is very difficult to set up funnels that work and you can’t make cross-platform funnels at all." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3676398) KD Kirsty D. Performance Marketing Assistant > "I really like how specific you can go with the funnel building." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795175) SO Stephen O. Owner > "The videos sometimes don't load well for me or I have to keep clicking the play button." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4318784) VR Vicki R. Ecommerce Manager > "The support is good, when it wasn't working properly the team kept working at it until they had it sorted. " [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6850431) PL Patrick L. Owner > "It is hard to share the sessions with people outside of the software." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3557350) RC Ripon C. IT Executive > "Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750) MA Michael A. Web Admin > "I can immediately tell where our customers get stuck on our website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3511230) NS NAZIA S. Founder and CEO > "Not only that but it’s super informative with the most critical info needed to run my business." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6350479) AT Aleks T. CRO Team Lead > "I am tied to just one question per survey and can't really rely on it." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3720597) SE Sitav E. Marketing Associate > "Easy to use, easy to understand, unlike Google Analytics which is near impossible to understand, L.O. give me more..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6496633) SF Sidney F. Ecommerce Operations > "Sometimes Lucky Orange seems to lag and run slow." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4467775) AA Antonela A. E-commerce and logistics coordinator > "I can tell is a very good tool but their team make it even easier to understand." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7030375) PB Peter B. Co-Founder > "Their UI was outdated, but now they changed it." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4304992) Alex D. Co-Owner > "Easy to install and maintain." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410) VR Verified Reviewer Growth Marketing Manager > "recording limitations were kind of a bummer" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3605619) Alex D. Co-Owner > "Good overall features for the price." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410) Aqeel K. Marketing Manager > "They recently launched a new version which I didn't like and I am still using the old one." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3813345) WJ William J. Founder > "The UI combined with easy to learn functionality makes Lucky Orange an easy use case for our business." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480) GR Georg R. Owner > "It just adds to all thee monthly costs" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3645244) MM Melissa M. Founder and CEO > "My mentor SABIR loves Lucky Orange, so I think it deserves more stars, I just don't know if I am getting the value..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6692900) JR Jessica R. CEO > "I wish i could've enjoyed the free trial a little bit more to experience the features before converting to paid plan,..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___2891069) JR Jesh R. Product Marketing Specialist > "We've been using Lucky Orange for about a year, and it's been incredibly helpful for understanding our website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6312867) SK Sayam K. CMO > "It's quite evident that UI isn't their most important focus." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___2113862) [View Reviews](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) RO Rayane O. Head of product > "We use it to monitor feature usage, communicate with our users to support onboarding, maximize the adoption of new releases, and even..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059943) TK Tara K. Product Owner > "For example, multi-select response options aren’t currently supported, which can make collecting more nuanced feedback challenging." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) EC Emilee C. VP Product > "Pendo provides everything product teams need to not only set up and configure usage analytics but also to level up product management..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7070465) TN Thimmareddy N. Senior software engineer > "Missing accurate documentation for the installation across platform and use cases, and very limited help from community" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063388) DC Darby C. Account Executive > "It allows us to see detailed reports on software usage for our customers and easily send surveys for product improvements." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7038393) TK Tara K. Product Owner > "One limitation is within polls and surveys, specifically the lack of certain question types." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) TK Tara K. Product Owner > "The guide builder is intuitive and allows us to quickly support users at the right moment without requiring engineering support, which has..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) VC Vinny C. Senior Software Developer > "If you want to add widgets to your website from Pendo, it is not intuitive how this can be done." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7037671) AD Antoine D. Product Manager > "This flexibility means I can use it for onboarding, feature adoption, and even communicating updates without needing multiple tools." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164) DK Dave K. Head of Product > "Setting up specific features to monitor can be complicated and requires experimentation if you have no standard coding" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056965) RS Robert S. VP, Workplace Strategy > "The best part of the technology is its full suite, 360 functionality for analytics, user guidance, and feedback." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923) MH Miles H. Product Analyst > "Analytics side isn’t as robust as the likes of Amplitude and it can be a bit tricky to tag up elements when your app evolves frequently." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6860529) DK Dhavalkumar K. Principal User Interface Engineer > "There are definitely areas where the UI and reporting could be more intuitive, but once the core setup is in place, Pendo becomes a..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353) OK Olya K. Product manager > "Also, sometimes, the number of functionality can be overwhelming." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) AD Antoine D. Product Manager > "I also appreciate the segmentation capabilities, which allow me to target specific user groups with tailored experiences." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164) OK Olya K. Product manager > "Sometimes data collected is incorrect." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) DK Dhavalkumar K. Principal User Interface Engineer > "Overall, it feels like good value for money because it replaces several separate tools (analytics, surveys, and basic onboarding) with a..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353) DK Dhavalkumar K. Principal User Interface Engineer > "The biggest drawback is the learning curve!" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353) DB Drake B. Director, Product > "Their product analytics are wonderful for identifying opportunities and discovering potential within our own product." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056961) CG Corey G. Senior Director of Product Management > "We had to get into the code and it was a little convoluted and difficult to set up" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6814368) SA Sara A. Social Media Manager > "Pendo features made our data collection or evidence system work continuously, and the analytics enabled us to identify many expressive..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6435628) RS Robert S. VP, Workplace Strategy > "Pendo is expensive with a capital E." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923) SA Sara A. Social Media Manager > "It is great that all the analytics are presented on dashboards that include organized tables and graphs, and we can easily include them in..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6435628) KC Kyle C. Product Manager > "I wish it had some more functionality to actually see users sessions and track like rage clicks, or be more pro-active about when things..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6054118) RR Robert R. Principle Product Manager > "Proactive and helpful customer support, provides a central place to understand and communicate with users." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056951) MH Megan H. Product Manager > "It is confusing to filter and know what user activity I am viewing." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6591595) FM Felicity M. Project Manager > "Its interface is very intuitive and it is helping our Product team prioritise features that truly matter." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060030) Joseph S. Lead Program Manager > "In the past we ran into some troubles with Pendo when we had several people using the tool at once who were not properly trained, this..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4214434) AD Antoine D. Product Manager > "This has been invaluable for driving adoption and ensuring the right message reaches the right audience." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164) VR Verified Reviewer marketing automation specialist > "The process of implementing advanced web analytics tracking and advanced heat map reporting had been initially challenging and time..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2903485) OK Olya K. Product manager > "I think it's a great tool to plan onboarding for your product and collect some basic web analytics" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) AS Alan S. Project Manager > "It is also tough to keep the guides active and working properly when you are releasing new features in your product, which skews the..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479893) TK Tara K. Product Owner > "Pendo has been incredibly valuable for product analytics and informing product decisions." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) TB Travis B. Product Owner > "The hardest part to learn was the feature tagging which takes more than just a little bit of programming knowledge depending on how "good"..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2507408) OK Olya K. Product manager > "It's easy to create analytics, experiment with different guides and track it's performance." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) BH Breda H. Marketing Director > "You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479620) RO Rayane O. Head of product > "It helps us find answers to any questions we may have about how our product is being used." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059943) VR Verified Reviewer Senior Product Manager > "Some features like app filters or groups didn't work for all of our solutions, leading to redundant naming conventions." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2385178) VC Vinny C. Senior Software Developer > "It is easy to integrate and it provides a good way to see how often a user has interacted with our application." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7037671) YM Yasmin M. Principal > "Guides list is clunky, would prefer option to have a folder-like structure to manage" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2498059) JH Justin H. Director of Education > "I also like the ability to integrate with zapier." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059025) VR Verified Reviewer Senior Product Manager > "Setup was very tedious, each page and feature needed to be tagged individually." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2385178) RR Robert R. Principle Product Manager > "Pendo continue to innovate and bring out improvements across their product suite regularly." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056951) DK Danielle K. Product Manager > "No complaints or major issues with their analytics or feedback products." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2507488) DS Dustin S. System Administrator > "The platform provides a ton of great data and makes onboarding easier." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063624) VR Verified Reviewer Customer Marketing Manager > "I wasn't initially involved in setting this up, so I was super hesitate when the team said the NPS tool was going to change." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2679368) MH Miles H. Product Analyst > "Pendo helped us with user onboarding by pointing out what’s confusing and where users abandon." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6860529) DG Devon G. Customer Success Advocate > "There are some areas in Feedback that are lacking." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2115958) RS Robert S. VP, Workplace Strategy > "They will go to the ends of the earth and back again, authentically, to help you succeed." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923) YM Yasmin M. Principal > "New Guides list/display - hate it with a passion; preferred the older version" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2498059) MH Megan H. Product Manager > "I like being able to set activity tracking over time within my product." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6591595) DF Dana F. DIrector, Product Management > "Setting up guides is extremely time consuming and very laborious. " [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2480498) RO Raad O. Marketing Specialist > "Pendo's numerous statistics on visit times and days enable us to accurately measure engagement, allowing us to gauge the effectiveness and..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4719861) BA Bar A. Product Manager > "Very buggy." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2488380) Antonio G. Engineering Manager > "Pendo is exceptionally valuable for understanding the conveyance focuses inside the item enrollment and client travel when they to begin..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4795067) DC David C. Sr. Applications Consultant > "That was the only problem we ever had." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479941) [View Reviews](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) ## User interface 4.70 (260) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) 4.53 (238) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Lucky Orange 27/41 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Collaboration Tools - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Generative AI - Knowledge Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - NPS Survey Structure - Predictive Analytics - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Management [See all features](https://www.capterra.com/p/150695/Lucky-Orange/#features) Pendo Top features 36/41 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Collaboration Tools - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Generative AI - Knowledge Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - NPS Survey Structure - Predictive Analytics - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Management [See all features](https://www.capterra.com/p/151951/Pendo-Platform/#features) ### Recognition No recognitions have been awarded to Lucky Orange No recognitions have been awarded to Pendo ### Deployment & support Lucky Orange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pendo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lucky Orange - By Lucky Orange - Located in United States - Founded in 2012 Pendo - By Pendo.io - Located in United States - Founded in 2014 ## Popular Comparisons [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.64 (539)](https://www.capterra.com/p/163516/Hotjar/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-163516/Lucky-Orange-vs-Hotjar) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) vs [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[4.69 (8,089)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/151951-177042/Pendo-Platform-vs-Google-Analytics) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.80 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) $39/month Price $0 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150695-236349/Lucky-Orange-vs-Microsoft-Clarity) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) vs [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[4.54 (145)](https://www.capterra.com/p/158740/Mixpanel/reviews/) Contact vendor for pricing Price $25/month 4.4 Features 4.4 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/151951-158740/Pendo-Platform-vs-Mixpanel) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Tableau](https://www.capterra.com/p/208764/Tableau/)[4.56 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/) $39/month Price $15/month 4.6 Features 4.5 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150695-208764/Lucky-Orange-vs-Tableau) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.64 (539)](https://www.capterra.com/p/163516/Hotjar/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/151951-163516/Pendo-Platform-vs-Hotjar) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) $39/month Price $31/year 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-163517/Lucky-Orange-vs-Mouseflow) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) vs [Amplitude](https://www.capterra.com/p/158741/Amplitude/)[4.60 (67)](https://www.capterra.com/p/158741/Amplitude/reviews/) Contact vendor for pricing Price $995/month 4.4 Features 4.6 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/151951-158741/Pendo-Platform-vs-Amplitude) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Looker](https://www.capterra.com/p/169053/Looker/)[4.55 (282)](https://www.capterra.com/p/169053/Looker/reviews/) $39/month Price $2000/month 4.6 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/150695-169053/Lucky-Orange-vs-Looker) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) vs [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Contact vendor for pricing Price $59/month 4.4 Features 4.6 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144020-151951/Aha-vs-Pendo-Platform) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) $39/month Price $55/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150695-164713/Lucky-Orange-vs-Smartlook) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.53 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Contact vendor for pricing Price $10/month 4.4 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-151951/Wrike-vs-Pendo-Platform)