# Compare Lucky Orange vs UserTesting 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lucky Orange and UserTesting based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/150695-173755/Lucky-Orange-vs-UserTesting

---

# Lucky Orange vs UserTesting Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lucky OrangeUserTesting2/4 selected

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

[UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.5 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

[## Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [262 reviews](#user-reviews)

Positive

249

Neutral

10

Negative

3

[## UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.5 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

Starting Price

$250.00one time

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

116

Neutral

12

Negative

3

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,382 reviews from customer experience software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Not enough reviews

Feature ratings

Negative Feedback Management

NA

Real-Time Reporting

5.0

Surveys & Feedback

4.3

Real-Time Notifications

4.8

Customizable Forms

4.5

59%Fit

Missing features

Feature ratings

Negative Feedback Management

NA

Real-Time Reporting

NA

Surveys & Feedback

4.2

Real-Time Notifications

3.7

Customizable Forms

4.0

User satisfaction

User satisfaction

4.7

User reviews[262](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[131](https://www.capterra.com/p/173755/UserTesting/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$250Per User, One Time

-   Free version
-   Free trial

Best for

Best for

Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates.

Best for

Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more.

## User reviews

Pros & cons

OK

Onur K.

Owner

> "The ability to see real-time user behavior has helped me identify pain points and optimize my site for better..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732)

CH

Callum H.

CEO

> "You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813)

PD

Patrick D.

Marketing

> "I like learning the behavior of my audience and using that to inform how we design our website and user experience."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995)

SK

Samuel K.

CPO

> "The interface can feel a bit overwhelming or confusing at first, especially for new users who are just getting..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605)

PD

Patrick D.

Marketing

> "I love how lucky orange allows us to track visitor behavior to the website."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995)

GR

Gianni R.

IT Manager

> "There are minor bugs in the sessions playback."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6542900)

RP

RON P.

Co-Owenr

> "Over the years that I have been using Lucky Orange, I have seen an expansion of services provided by them and this..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142)

TA

Tiago A.

CEO

> "Sometimes is to slow and don’t work well on phone"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6424014)

KO

Karen O.

Marketing Coordinator

> "The heatmaps are awesome because they show exactly where users are most engaged across desktop, tablet and mobile..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6349092)

AW

Aaron W.

CMO

> "A notable hiccup is the occasional failure of screen recordings to display, which can interrupt the flow of user..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6142671)

OK

Onur K.

Owner

> "It’s a powerful tool that has provided me with actionable insights to improve my website’s user experience and..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732)

QV

Quynh V.

Senior Marketing Specialist

> "It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6149973)

CH

Callum H.

CEO

> "Having enough features to be usable on the free version to give you a good idea on what you may be paying for with..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813)

AL

Adriana L.

Director of Strategy

> "It is very difficult to track navigation bars and dropdown menus accurately."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6322781)

VR

Verified Reviewer

Director of Marketing

> "Lucky Orange has allowed us to better manage content throughout our website since we know where people click and..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4881085)

FS

Francois S.

Head of Technology

> "The ability to track based on IP does not seem to be available anymore?"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4865687)

WJ

William J.

Founder

> "Using it has really helped us understand where our customers come from and how they interact with our site."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480)

KS

Kari S.

Digital Marketing Manager

> "I've had several instances where something failed and a recording couldn't be captured."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6049565)

CH

Callum H.

CEO

> "Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "Sometimes even when I have the city, state, phone number and email address of a customer, I still cannot locate..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

PP

Paul P.

Founder

> "Good for insight into customer behaviour and has helped us a few times when there were issues on our site we were..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264)

JB

Julie B.

Owner

> "Not all visitor traffic is showing for one of my websites."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6207114)

BL

Brandon L.

Sales Manager

> "Lucky Orange has enabled us to completely understand how people actually interact with our tools and websites."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6825359)

LG

LeeAnn G.

Owner

> "I honestly have trouble trying to figure out how to get more info. besides the heat maps."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6178397)

AW

Agnieszka W.

President

> "I mainly use customers' purchase behavior and heat maps, which allows to improve and make the website more shopper..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6331417)

IH

Ian H.

Marketeer

> "Sometimes it takes a while to load up a session."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034)

SB

Sarah B.

Product Manager

> "Overall this has been such a great tool to track user frustrations we aren't able to locate in app."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6358729)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "This is especially frustrating when I finally find the session and some or all of that information is in the session..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

RP

RON P.

Co-Owenr

> "Lucky Orange gives me the chance to see live, what people are doing on my website. "

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142)

IH

Ian H.

Marketeer

> "Can be frustrating when you're checking a few sessions one after the other."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034)

LCD

Lutins Coquins D.

Accountant

> "Great app for sellers se can see in real time buyers on shopify"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6647627)

FL

Fran L.

CTO

> "Not fully compatible with all kind of browsers, for some specific versions the tracking don't work as well as usual."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3589488)

KH

Keri H.

CEO

> "I like that I can replay customer sessions."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6842881)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "The biggest challenges we have had is that sometimes the session recordings do not exactly match what the customer..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

JD

James D.

Owner

> "Happy that we can track customer behaviour to better enhance our store."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6543213)

LR

Luke R.

SEO Manager

> "The heatmaps can sometimes struggle with certain website pages when taking a screenshot."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436)

VR

Vicki R.

Ecommerce Manager

> "The support is good, when it wasn't working properly the team kept working at it until they had it sorted. "

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6850431)

MB

Matt B.

Owner

> "It is very difficult to set up funnels that work and you can’t make cross-platform funnels at all."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3676398)

NS

NAZIA S.

Founder and CEO

> "Not only that but it’s super informative with the most critical info needed to run my business."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6350479)

SO

Stephen O.

Owner

> "The videos sometimes don't load well for me or I have to keep clicking the play button."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4318784)

SE

Sitav E.

Marketing Associate

> "Easy to use, easy to understand, unlike Google Analytics which is near impossible to understand, L.O. give me more..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6496633)

LR

Luke R.

SEO Manager

> "Additionally, we have had issues with logging int multiple times during the same session."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436)

Alex D.

Co-Owner

> "Easy to install and maintain."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410)

JO

Josh O.

Creative Director

> "Admittedly, I could probably do a better job of learning the ins and outs, but something about the interface makes..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746837)

SK

Samuel K.

CPO

> "It's an excellent tool for anyone who is data-driven but not a full-time analytics professional."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605)

RC

Ripon C.

IT Executive

> "Lucky Orange is a complex service, so it can be difficult for some users to understand and use."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750)

Alex D.

Co-Owner

> "Good overall features for the price."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410)

AT

Aleks T.

CRO Team Lead

> "I am tied to just one question per survey and can't really rely on it."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3720597)

WJ

William J.

Founder

> "The UI combined with easy to learn functionality makes Lucky Orange an easy use case for our business."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480)

RC

Ripon C.

IT Executive

> "Lucky Orange is a paid service, so it can be expensive for some businesses."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750)

MM

Melissa M.

Founder and CEO

> "My mentor SABIR loves Lucky Orange, so I think it deserves more stars, I just don't know if I am getting the value..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6692900)

SF

Sidney F.

Ecommerce Operations

> "Sometimes Lucky Orange seems to lag and run slow."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4467775)

PP

Paul P.

Founder

> "Very useful in providing insights into customer behaviour."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264)

PB

Peter B.

Co-Founder

> "Their UI was outdated, but now they changed it."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4304992)

MF

Madeline F.

Business Development

> "Very impressed with the depth of data and analytics offered by LuckyOrange, especially the specific information on..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___5093768)

VR

Verified Reviewer

Growth Marketing Manager

> "recording limitations were kind of a bummer"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3605619)

SK

Samuel K.

CPO

> "Lucky Orange provides a tremendous amount of value, especially considering how easy it is to set up without complex..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605)

Aqeel K.

Marketing Manager

> "They recently launched a new version which I didn't like and I am still using the old one."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3813345)

TM

Tori M.

Sales and Marketing Coordinator

> "They make it super easy for us to filter what we need."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6348912)

GR

Georg R.

Owner

> "It just adds to all thee monthly costs"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3645244)

KD

Kirsty D.

Performance Marketing Assistant

> "I really like how specific you can go with the funnel building."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795175)

PL

Patrick L.

Owner

> "It is hard to share the sessions with people outside of the software."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3557350)

MM

Melissa M.

Founder and CEO

> "We are a very small boutique brand and every dollar matters."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6692900)

MA

Michael A.

Web Admin

> "I can immediately tell where our customers get stuck on our website."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3511230)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "The live chat allows us to answer questions in real time for customers and allows them to complete their order..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

JR

Jessica R.

CEO

> "I wish i could've enjoyed the free trial a little bit more to experience the features before converting to paid..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___2891069)

[View Reviews](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Jeswanth P.

Data Analyst

> "The process of onboarding is also quit easy, they Just tell me to review the website with thoughts out loud and then the test will..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7144034)

VR

Verified Reviewer

Freelance Video Editor

> "High Disqualification Rate: You often spend more time on screening questionnaires only to be disqualified, rather than actually..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654)

Jeswanth P.

Data Analyst

> "In a nutshell, I am really happy to use this software till today, Because it is a slow and steady process of making some good..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7144034)

MH

Miles H.

Product Analyst

> "It’s not cheap, and some of the responses can feel hurried or low-effort, unless you vet participants well."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6865980)

VR

Verified Reviewer

Physical therapist

> "It is fair to both its testers and clients/partners by making sure that testers get paid for their honest work and that companies..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6362597)

VR

Verified Reviewer

Freelance Video Editor

> "In a whole hour you might qualify for one or two on a good day, which can be frustrating."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654)

VR

Verified Reviewer

Freelance Video Editor

> "It's a legitimate site, well organized and provides genuine opportunities to earn money by providing actionable feedback to..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654)

SR

Shravya R.

QA

> "Getting qualified for a test is the most difficult part, some test cases asks you for webcam access and not everyone might me..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4605265)

VR

Verified Reviewer

Freelance Video Editor

> "Reliable Payments: Payments are processed automatically and reliably every week via paypal."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654)

BD

Bilal D.

bilaloop

> "Misssions not selected by corresponding your profils"

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4830114)

VR

Verified Reviewer

Physical therapist

> "I appreciate UserTesting for providing many testing opportunities for people of various demographics, jobs, and hobbies."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6362597)

Sushobit R.

Tester

> "Has many bugs which don't let me test and create confusion leading to test rejection by users"

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2949368)

MH

Miles H.

Product Analyst

> "That has made our research more reliable and way more efficient."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6865980)

IG

Ivan G.

Office Assistant

> "The customer support is slow and there are better testing websites you can participate in."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2966302)

VR

Verified Reviewer

Freelance Video Editor

> "Engaging Work: There are always varying tasks that are interesting."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654)

Haniel L.

IoT Developer

> "The mobile application is very poor and gets bugged most of the time."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2962492)

VR

Verified Reviewer

Freelance Video Editor

> "User-Friendly Interface: The platform itself is very intuitive."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___7017654)

VR

Verified Reviewer

Founder

> "Occasionally a test does not load correctly (roughly 5% of the time)."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3397553)

ZJ

Zain J.

Support Team Leader

> "The tests pop up with a sound and you can work through the qualificaiton questions very easily."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6023525)

SO

Stephanie O.

Book reviewer

> "I think it needs a lot of improvement"

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4792124)

Refioe Billy M.

Freelancer

> "The fact that I can earn $10 in a few minutes testing websites and working from home, in fact, I not only like Usertesting, but I..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4629827)

Amber H.

President/CEO/Consultant/Speaker

> "Two main disadvantages are that you're not going to qualify for every test."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3490114)

ZJ

Zain J.

Support Team Leader

> "It gives you all the information you need, and I have found that when speaking to the clients, they are all very friendly,..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6023525)

Erin D.

Marketing Consultant

> "Sometimes I have tech issues with the mobile version."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3362943)

CF

Camila F.

Analyst

> "I'm having an amazing experience with UserTesting, it's helped me create and customize videos for marketing campaigns."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3610318)

CR

Campbell R.

UX Researcher

> "Can be hard to learn the niche aspects of the platform"

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2969826)

MP

Marcellus P.

Delivery Driver

> "Awesome app which allows you to earn money reviewing app and web pages online."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4584163)

NP

Nabin P.

CEO

> "Very hard to get your test approved and get paid."

[See full review](https://www.capterra.com/p/173755/UserTesting/#GetApp___2931259)

Haritha C.

Digital Marketing Executive

> "The platform is very useful for both beginners and experts who just need some real life experience in usability testing or..."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3606725)

PN

Pranav N.

User Research Specialist

> "The screener also does not allow logic which is limiting when recruiting specific demographics"

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2426857)

JH

Julian H.

UX Consultant

> "A decent option for moderated usability testing. If you ignore the more experimental features, it's got everything you need."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___4758487)

AR

Alexis R.

Owner of AER'S Apparel

> "What I least like about UserTesting is that they would have me go through a little test before doing the actual review."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2892201)

Haritha C.

Digital Marketing Executive

> "We can easily make pocket money by giving genuine reviews that can help customers to buy the product."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___3606725)

Zaiba S.

Freelance Data Annotator

> "Waiting for a test could get really tiresome, because the tests are rarely available."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2874930)

ZJ

Zain J.

Support Team Leader

> "Its not over complicated, therefore very easy to navigate."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___6023525)

AR

Alexis R.

Owner of AER'S Apparel

> "Sometimes I would spend like 30 minutes trying to get approved to do a review and it was VERY time consuming."

[See full review](https://www.capterra.com/p/173755/UserTesting/#Capterra___2892201)

[View Reviews](https://www.capterra.com/p/173755/UserTesting/reviews/)

## User interface

4.70 (262)

[UserTesting](https://www.capterra.com/p/173755/UserTesting/)

4.49 (131)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Lucky Orange

Top features

27/41

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   CRM
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Knowledge Management
-   Multi-Channel Communication
-   Multi-Channel Data Collection
-   Multi-Language
-   Negative Feedback Management
-   NPS Survey Structure
-   Predictive Analytics
-   Real-Time Analytics
-   Real-Time Notifications
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Survey/Poll Management
-   Surveys & Feedback
-   Tagging
-   Text Analysis
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/150695/Lucky-Orange/#features)

UserTesting

19/41

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   CRM
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Knowledge Management
-   Multi-Channel Communication
-   Multi-Channel Data Collection
-   Multi-Language
-   Negative Feedback Management
-   NPS Survey Structure
-   Predictive Analytics
-   Real-Time Analytics
-   Real-Time Notifications
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Survey/Poll Management
-   Surveys & Feedback
-   Tagging
-   Text Analysis
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/173755/UserTesting/#features)

### Recognition

Lucky Orange is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to UserTesting

### Deployment & support

Lucky Orange

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UserTesting

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lucky Orange

-   By Lucky Orange
-   Located in United States
-   Founded in 2012

UserTesting

-   By UserTesting
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

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[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

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[UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

vs

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/173755-174077/UserTesting-vs-Dovetail)

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

vs

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135453-150695/Datadog-Cloud-Monitoring-vs-Lucky-Orange)

[UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

vs

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$250one time

Price

Contact vendor for pricing

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Features

4.6

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/72396-173755/Strategy-and-Research-vs-UserTesting)

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

vs

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$39/month

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4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/150695-236349/Lucky-Orange-vs-Microsoft-Clarity)

[UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

vs

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.63 (542)](https://www.capterra.com/p/163516/Hotjar/reviews/)

$250one time

Price

$39/month

4.5

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163516-173755/Hotjar-vs-UserTesting)

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

vs

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4.6

Features

4.5

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/118128-150695/New-Relic-vs-Lucky-Orange)

[UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

vs

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Contact vendor for pricing

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Features

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4.4

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[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

vs

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4.6

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4.5

4.6

Ease of Use

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[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

vs

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4.6

Features

4.6

4.6

Ease of Use

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