# Compare FacilityOS vs AlertMedia 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FacilityOS and AlertMedia based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/150781-176123/iLobby-vs-AlertMedia-Mass-Notification --- # FacilityOS vs AlertMedia Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FacilityOSAlertMedia2/4 selected [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) [## FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) Starting Price $199.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment JE LG LG Based on [131 reviews](#user-reviews) Positive 122 Neutral 7 Negative 2 [## AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment JL SS RR Based on [151 reviews](#user-reviews) Positive 149 Neutral 2 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Physical Security Software Best performer 29 / 42 Only FacilityOS - Alarm Management - Attendance Tracking - Authentication 26 / 42 Only AlertMedia - Collaboration Tools - Event Logs - Risk Assessment User satisfaction User satisfaction 4.6 User reviews[131](https://www.capterra.com/p/150781/iLobby/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.3 Customer support 4.6 User satisfaction 4.8 User reviews[151](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $199Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for FacilityOS's globally-leading facility, asset and visitor management platform is designed for highly regulated industries such as manufacturers and industrial complexes. Best for Healthcare, Manufacturing, Tech, Financial / Banking, Legal Services, Construction, Utilities, Retail, Freight / Transportation, Hospitality, Sports & Entertainment, Nonprofits, and more. ## User reviews Pros & cons JE Jeffrey E. EHS Manager > "Its core functionality—automated check-ins, compliance tracking, and host notifications—makes it a valuable asset." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7012175) JE Jeffrey E. EHS Manager > "occasional technical hiccups and admin setup challenges." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7012175) LG Leanne G. Caseworker > "The layout was simple and pretty straightforward, so it didn’t take long to figure things out, even when dealing with more detailed tasks." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7076057) CT Chris T. IT Director > "I have not been happy with the overall performance of the iLobby Visitor Management system. As we use thermal cameras to take..." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___2639271) LG Leanne G. Caseworker > "Over time, it became something I relied on regularly, and it definitely helped make managing work more efficient and less chaotic" [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7076057) CT Chris T. IT Director > "This removes our configuration settings which in return make it harder for the end-users to use the devices." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___2639271) MM Mmoham M. Software Engineer > "iLobby introduction in our security systems has eased visitors management and enhanced compliance." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___6643430) CT Chris T. IT Director > "On average we have at least one or two system crash every single week." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___2639271) [View Reviews](https://www.capterra.com/p/150781/iLobby/reviews/) JL Josh L. Sr HRIS Analyst > "We don't need to send notifications all the time, but being able to stay updated on anything happening near our offices or employees area of..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6487867) ED Erik D. Business Systems Analyst > "Reply system could use improvement - it's not always clear what kinds of notifications users can respond to, and it's not the easiest to..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4852437) SS Stan S. Sr. Mgr. Enterprise Risk Management and Business Continuity > "In crisis situations, timing is so very critical and the AlertMedia tool is structured in a manner that allows MASS push notifications in..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4994886) TR Tova R. Manager, Communications > "Event pages did not work for our population and the way we configured the system." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6110352) RR Robert R. Director of Health and Safety > "The overall experience has been exceptional, AlertMedia staff are wonderful and responsive, the product/service is easy to use, and it has..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6717383) SH Shannon H. Director, Security and Safety > "Lack of information/intelligence." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6584708) SH Scott H. Sr Analyst > "Our organizations overall experience with Alert Media, from our users experience to our administrative experience, has all been very..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797743) JPM Jason Paul M. Dispatch Supervisor > "AlertMedia must be killing the competition in leading the ‘response’ metrics." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4862538) RM Robert M. GSOC Lead > "Good reporting and analyst access 24/7 when we need additional details" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797782) BS Bill S. Mgr Compliance, Codes & Standards > "No issues with software but are at the mercy of cell phone providers on text messages which can be slow or delayed when received." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3728963) LS Linna S. ERP Lead > "My favorite feature though is the fact that I can see in real time what devices were unable to receive my messages." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___5060652) WH Will H. Safety Manager > "We have to have them in the system for evacuation reasons, and we cant make up a number or email or use a supervisors email, the system..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3351749) NR Nicholas R. Senior Manager, Facilities > "The customer success team and the entire AlertMedia staff is simply the best you will ever work with." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797597) WH Will H. Safety Manager > "Some employees don't want an email or phone call or text or alert from the app and would rather just follow their coworkers." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3351749) BS Bill S. Mgr Compliance, Codes & Standards > "Use Share Point forms to initiate sending of messages that are customized and have data metrics that provide great trends as to what types..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___3728963) JB Jennifer B. HRIS Analyst > "Could be a personal issue, but I'm unable after multiple attempts to successfully upload our team member file without overwriting our..." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2794284) AP Anthony P. Director, EHS > "Very impresssed with the product and service and the 24 hour help desk!" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797873) RK Randy K. Application Administrator > "There are periodic issues with our Single Sign On (SSO) connection with the application." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2681714) AS Alex S. Continuous Improvement Coordinator > "The sales team was never pushy, and the implementation team was always patient and available for guidance. " [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6698808) JM JaeSung M. Systems Developer > "API guideline has some URLs that didn't match the example code in Github" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2682498) AB Allen B. EHS Coordinator > "The dashboard is simple to use, creating alerts per building is much more helpful, then putting out an all company message." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___4993313) JW Josh W. Director of Human Resources > "If you are looking for something that is intended for individual notifications, this does not work well. " [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2683861) KN Kalon N. Operations > "Great User Interface and was easy to implement based on our QA team." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6772112) TG Taylor G. Executive Assistant > "Admins of the Alert account are not aware of this issue from the dashboard, only through their users." [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2681668) TH Travis H. HRBP > "Day or night they are always ready and willing support us through any crisis!" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___6797671) CH Cory H. Director of Safety and Security > "That is does not translate to multiple languages" [See full review](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#Capterra___2660207) [View Reviews](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) ## User interface 4.60 (131) 4.83 (151) ### Features FacilityOS Top features 29/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alarm Management - Alerts/Notifications - API - Attendance Tracking - Audit Management - Audit Trail - Authentication - Badge Management - Collaboration Tools - Compliance Management - Customizable Forms - Customizable Reports - Data Import/Export - Employee Management - Event Logs - Event Management - Generative AI - Historical Reporting - Investigation Management - Location Tracking - Multi-Location - Occupancy Management - Real-Time Data - Real-Time Monitoring - Registration Management - Remote Access & Monitoring - Reporting & Statistics - Risk Assessment - Safety Incident Management - Security Management - Self Service Portal - Single Sign On - Task Scheduling - Third-Party Integrations - User Profiles - Video Capture - Visitor Management - Visitor Tracking - Workflow Management [See all features](https://www.capterra.com/p/150781/iLobby/#features) AlertMedia 26/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alarm Management - Alerts/Notifications - API - Attendance Tracking - Audit Management - Audit Trail - Authentication - Badge Management - Collaboration Tools - Compliance Management - Customizable Forms - Customizable Reports - Data Import/Export - Employee Management - Event Logs - Event Management - Generative AI - Historical Reporting - Investigation Management - Location Tracking - Multi-Location - Occupancy Management - Real-Time Data - Real-Time Monitoring - Registration Management - Remote Access & Monitoring - Reporting & Statistics - Risk Assessment - Safety Incident Management - Security Management - Self Service Portal - Single Sign On - Task Scheduling - Third-Party Integrations - User Profiles - Video Capture - Visitor Management - Visitor Tracking - Workflow Management [See all features](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/#features) ### Recognition No recognitions have been awarded to FacilityOS AlertMedia is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support FacilityOS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AlertMedia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FacilityOS - By FacilityOS - Located in Canada - Founded in 2015 AlertMedia - By AlertMedia - Located in United States - Founded in 2013 ## Popular Comparisons [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Archie](https://www.capterra.com/p/241184/Archie/)[4.85 (85)](https://www.capterra.com/p/241184/Archie/reviews/) $199/month Price $159/year 4.4 Features 4.7 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/150781-241184/iLobby-vs-Archie) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [RedFlag](https://www.capterra.com/p/175898/RedFlag/)[4.83 (52)](https://www.capterra.com/p/175898/RedFlag/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175898-176123/RedFlag-vs-AlertMedia-Mass-Notification) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Vizito](https://www.capterra.com/p/147970/Vizito/)[4.66 (169)](https://www.capterra.com/p/147970/Vizito/reviews/) $199/month Price $29.95/month 4.4 Features 4.4 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147970-150781/Vizito-vs-iLobby) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/)[4.73 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.6 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/176123-245868/AlertMedia-Mass-Notification-vs-Alertcycle) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)[4.77 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) $199/month Price $630/year 4.4 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133191-150781/The-Receptionist-for-iPad-vs-iLobby) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Contact vendor for pricing Price $25/month 4.8 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-176123/Ez-Texting-vs-AlertMedia-Mass-Notification) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) $199/month Price $131/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/143721-150781/Envoy-vs-iLobby) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/)[4.46 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Contact vendor for pricing Price $500/month 4.8 Features 4.2 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/166388-176123/Day-to-Day-Notification-vs-AlertMedia-Mass-Notification) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [SwipedOn](https://www.capterra.com/p/134219/SwipedOn/)[4.73 (305)](https://www.capterra.com/p/134219/SwipedOn/reviews/) $199/month Price $55/month 4.4 Features 4.4 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/134219-150781/SwipedOn-vs-iLobby) [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[4.83 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) vs [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/) Contact vendor for pricing Price $11.55/month 4.8 Features 4.5 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/170236-176123/OpsGenie-vs-AlertMedia-Mass-Notification) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) $199/month Price Contact vendor for pricing 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/150781-164715/iLobby-vs-ROLLER) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/)[4.87 (118)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) $199/month Price $600/year 4.4 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150781-162584/iLobby-vs-Sign-In-App)