# Compare FacilityOS vs Swiftlane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FacilityOS and Swiftlane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/150781-238723/FacilityOS-vs-Swiftlane

---

# FacilityOS vs Swiftlane Features and Cost Comparison

Last updated June 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FacilityOSSwiftlane2/4 selected

[FacilityOS](https://www.capterra.com/p/150781/FacilityOS/)[4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.6 (104)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

[## FacilityOS](https://www.capterra.com/p/150781/FacilityOS/)[4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

JE

LG

LG

Based on [131 reviews](#user-reviews)

Positive

122

Neutral

7

Negative

2

[## Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.6 (104)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [104 reviews](#user-reviews)

Positive

99

Neutral

3

Negative

2

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,397 reviews from visitor management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Not enough reviews

Feature ratings

Visitor Tracking

NA

Self Check-In/Check-Out

4.6

Mobile Access

\--

Alerts/Notifications

4.4

Access Controls/Permissions

4.4

100%Fit

High performer

Feature ratings

Visitor Tracking

4.8

Self Check-In/Check-Out

4.8

Mobile Access

4.7

Alerts/Notifications

4.5

Access Controls/Permissions

4.6

User satisfaction

User satisfaction

4.6

User reviews[131](https://www.capterra.com/p/150781/FacilityOS/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.6

User reviews[104](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

FacilityOS's globally-leading facility, asset and visitor management platform is designed for highly regulated industries such as manufacturers and industrial complexes.

Best for

Multifamily residential, offices, commercial real estate, apartment buildings, and condominium associations.

## User reviews

Pros & cons

JE

Jeffrey E.

EHS Manager

> "Its core functionality—automated check-ins, compliance tracking, and host notifications—makes it a valuable asset."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___7012175)

JE

Jeffrey E.

EHS Manager

> "occasional technical hiccups and admin setup challenges."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___7012175)

LG

Leanne G.

Caseworker

> "The layout was simple and pretty straightforward, so it didn’t take long to figure things out, even when dealing with more detailed tasks."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___7076057)

CT

Chris T.

IT Director

> "I have not been happy with the overall performance of the iLobby Visitor Management system. As we use thermal cameras to take..."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___2639271)

LG

Leanne G.

Caseworker

> "Over time, it became something I relied on regularly, and it definitely helped make managing work more efficient and less chaotic"

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___7076057)

CT

Chris T.

IT Director

> "This removes our configuration settings which in return make it harder for the end-users to use the devices."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___2639271)

MM

Mmoham M.

Software Engineer

> "iLobby introduction in our security systems has eased visitors management and enhanced compliance."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___6643430)

CT

Chris T.

IT Director

> "On average we have at least one or two system crash every single week."

[See full review](https://www.capterra.com/p/150781/FacilityOS/#Capterra___2639271)

[View Reviews](https://www.capterra.com/p/150781/FacilityOS/reviews/)

SF

Stephen F.

secretary

> "It's a game changer - no keys, being able to remotely let people in the door, having control of it from my phone."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7091495)

Orly G.

CEO

> "The system look ok and has a potential to provide good service however, a product that cannot survive more that 3 months..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

Orly G.

CEO

> "The capacity to add/remove/edit users and choose different access points is good. But nothing that other products are not..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

VR

Verified Reviewer

na

> "It can be a little buggy and the system needs to be reset (and if someone isn't inside it can be challenging). if the..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

JB

Jesus B.

Office Manager

> "I also enjoy the pin-code feature which helps these staff members who do not have a badge."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110372)

VR

Verified Reviewer

Technical Account Manager

> "We've had a few times where the system could not connect to our ground floor wifi and we had to resort to using our keys..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7121079)

DD

Darryl D.

Retired

> "Satisfactory. When the connection is there the system offers very good functionality including face recognition giving..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7118996)

DN

Dan N.

N.A

> "It just stays stuck on the Swiftlane interface, and does not allow for Face ID, the pin, or any way to get in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7104951)

TV

Tiffany V.

Systems Engineer

> "The facial recognition capabilities of Swiftlane enable easy and contactless entry, which is especially useful if one has..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___6802640)

Orly G.

CEO

> "It took months of complaining about the constant need to re-set the system until it completely failed and then a month to..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

Dan D.

Chief of Operations

> "It aligns with where buildings and security are going—smart, integrated, and user-friendly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7145930)

MN

Matthew N.

Not Available

> "I think that having cameras interact and collect our data is beyond a net negative to the world we live in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110439)

LS

Lauren S.

Assoc. HR Manager

> "I also like that it sends a notification when someone uses a passcode."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7123335)

AO

Alva O.

Manager

> "There have been a few times where the product's internet connection was unstable, and the system wasn't working properly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7155790)

Curt B.

DP

> "The app on the phone is easy to set up for face recognition, and to make small customizstions."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7096802)

AG

Amar G.

Social WOrker

> "Sometimes the phone doesn't connect to Wi-Fi, and I can't open the door with it."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7114300)

Mark H.

Property Manager

> "Ease of use and love he facial recognition. Whenever there is a new Tennant they quickly update the new info and delete..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110441)

LS

Lauren S.

Assoc. HR Manager

> "Sometimes it glitches but not often and I'm not sure if it has something to do with our wifi connection."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7123335)

JN

Junya N.

Sr. Ops

> "Easy to create/share pins with all the community members and overall works great with the front desk call out feature"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7146485)

RD

Ruth D.

Owner

> "The actually magnetized door lock on the front building door does not close or lock properly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7102385)

EA

Elizabeth A.

I just live at the building

> "I think it would also be nice if it made the acceptance sound when he typed in his code to enter."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097590)

Jay K.

Tech Team Lead

> "Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7154304)

AM

Amanda M.

AE

> "I often come home with my hands full and in a hurry and having it unlock the door for me has been so helpful."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7114914)

SNC

Sir Nelson C.

Resident

> "When the system is down, access to the building can become difficult."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7103553)

Jay K.

Tech Team Lead

> "A few disconnections and reboots when first installed but working great now."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7154304)

MW

Mell W.

Hairstylist

> "One time the screen panel went blank and we couldn't get in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7091863)

SNC

Sir Nelson C.

Resident

> "In the two years I lived at the Barker, the system only went down twice and even then, true customer service was always..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7103553)

DD

Darryl D.

Retired

> "The ISP connection I have goes down two to three times a week."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7118996)

VR

Verified Reviewer

na

> "I am not a buyer, just a user, so I cant speak more broadly to customer support or finances, but I've found it to be really..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

VR

Verified Reviewer

na

> "I do think there is some bias in the face recognition software. "

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

Dan D.

Chief of Operations

> "It’s not gimmicky—it improves flow, security, and convenience."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7145930)

DP

Daniel P.

Attorney

> "I think some visitors, especially delivery drivers, are confused as to what to press once they're at the gate. "

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7119558)

SM

Simon M.

CEO

> "I love Swiftlane's interface, facial recognition, and the ease of administration for all users."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7080233)

KS

Kerry S.

Consultant

> "My building and the doors are historic and sometimes the lock catches. But I guess that can’t be helped."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7044531)

AJ P.

resident

> "Being able to set up a password for visitors is Handy and convenient though"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7098845)

JL

Janira L.

Student advocate

> "It didn’t happen in a lot, but it was a little bit annoying but overall not a big deal."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7090679)

AV

Azsalise V.

Dispatcher

> "I like that there is an access pin for visitors and delivery."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7111191)

VR

Verified Reviewer

na

> "I'm not sure if this is a switflane issue or a my phone issue"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

RB

Randolph B.

Manager

> "I do really appreciate that their customer support reaches out before I ever know about a problem and allows me to check..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7045995)

EA

Elizabeth A.

I just live at the building

> "It kind of creeps me out, but the convenience of it is cool."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097590)

Brian R.

GP

> "The SwiftReader makes door access a delight and more importantly admin so intuitive and easy."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7129405)

VC

Vivia C.

Operations Manager

> "Sometimes the identification function doesn't always capture my face on the first try"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3479828)

LC

Lynice C.

Tech Support

> "Swiftlane has honestly been a game changer at our school — it’s provided an added layer of safety for both students and..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7043823)

RP

Robin P.

Senior Analyst

> "Sometimes isn’t working and I have to generate a code to use for entering"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3500093)

MN

Matthew N.

Not Available

> "I like that there is a record of visitors coming in and out of the building."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110439)

AE

Avi E.

Owner

> "So far I have not found anything that I would recommend improvement in the software."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3583242)

[View Reviews](https://www.capterra.com/p/238723/Swiftlane/reviews/)

## User interface

4.60 (131)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)

4.60 (104)

### Features

FacilityOS

Top features

25/36

-   Access Controls/Permissions
-   Access Management
-   AI Copilot
-   Alerts/Notifications
-   Authentication
-   Badge Management
-   Biometric Recognition
-   Compliance Management
-   Contact Management
-   Customizable Forms
-   Digital Signature
-   Document Management
-   Email Management
-   Emergency Notification
-   Employee Directory
-   Facial Recognition
-   Generative AI
-   ID Scanning
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Parking Management
-   Photo Capture
-   Pre-Registration
-   Registration Management
-   Reporting & Statistics
-   Security Gate Access Control
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Time Tracking
-   User Profiles
-   Visitor Tracking
-   Watch List
-   Wireless Internet Access Control
-   Workflow Management

[See all features](https://www.capterra.com/p/150781/FacilityOS/#features)

Swiftlane

15/36

-   Access Controls/Permissions
-   Access Management
-   AI Copilot
-   Alerts/Notifications
-   Authentication
-   Badge Management
-   Biometric Recognition
-   Compliance Management
-   Contact Management
-   Customizable Forms
-   Digital Signature
-   Document Management
-   Email Management
-   Emergency Notification
-   Employee Directory
-   Facial Recognition
-   Generative AI
-   ID Scanning
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Parking Management
-   Photo Capture
-   Pre-Registration
-   Registration Management
-   Reporting & Statistics
-   Security Gate Access Control
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Time Tracking
-   User Profiles
-   Visitor Tracking
-   Watch List
-   Wireless Internet Access Control
-   Workflow Management

[See all features](https://www.capterra.com/p/238723/Swiftlane/#features)

### Recognition

No recognitions have been awarded to FacilityOS

Swiftlane is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

FacilityOS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Swiftlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FacilityOS

-   By FacilityOS
-   Located in Canada
-   Founded in 2015

Swiftlane

-   By Swiftlane
-   Located in United States
-   Founded in 2019

## Popular Comparisons

[FacilityOS](https://www.capterra.com/p/150781/FacilityOS/)[4.60 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/)

vs

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$199/month

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4.6

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[View full comparison](https://www.capterra.com/compare/150781-241184/FacilityOS-vs-Archie)

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4.8

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$29.95/month

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Features

4.4

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147970-238723/Vizito-vs-Swiftlane)

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4.4

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/133191-150781/The-Receptionist-for-iPad-vs-FacilityOS)

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4.7

Features

4.5

4.8

Ease of Use

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4.4

Features

4.7

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/143721-150781/Envoy-vs-FacilityOS)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (104)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

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Contact vendor for pricing

Price

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4.7

Features

4.4

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/179358-238723/Visitly-vs-Swiftlane)

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Features

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4.6

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Contact vendor for pricing

Price

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4.7

Features

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4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/216033-238723/App-Registro-Visitatori-vs-Swiftlane)

[FacilityOS](https://www.capterra.com/p/150781/FacilityOS/)[4.60 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/)

vs

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

4.1

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/150781-164715/FacilityOS-vs-ROLLER)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (104)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

vs

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.1

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164715-238723/ROLLER-vs-Swiftlane)