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Convirza vs Mango Voice: Which is a better fit?

Updated on September 1st, 2024
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Summary
Features in Call Tracking
36
Best performer
46
  • Activity Tracking
  • Call Scripting
  • Call Transcription
18
46
  • Call Center Management
User satisfaction
4.4
User reviews101
Ease of use
4.2
Functionality
4.2
Value for money
4.3
Customer support
4.7
3.6
User reviews104
Ease of use
4.1
Functionality
4.0
Value for money
3.9
Customer support
3.7
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Designed for Marketing Agencies and direct-to-consumer companies with 20+ agents answering the phone.

Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
150822
3 screenshots
249548
1 screenshot

Convirza

Top Features
36/46
  • Auto-Dialer
  • Call Center Management
  • Call List Management
  • Call Scoring
  • Call Whispering
  • Contact Management
  • CRM
  • Multi-Campaign
  • Predictive Dialer
  • Real-Time Reporting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Automatic Call Distribution
  • Call Disposition
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Computer Telephony Integration
  • Conversion Tracking
  • Customizable Reports
  • Data Import/Export
  • IVR
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Monitoring
  • Performance Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Reporting & Statistics
  • ROI Tracking
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Tracking Software Features -

Mango Voice

18/46
Show Call Tracking Software Features +
Convirza
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mango Voice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Convirza
  • By Convirza
  • Located in United States
  • Founded in 2001
Mango Voice
  • By Mango Voice
  • Located in United States
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